How to contact facebook about hacked account

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 How to Contact Facebook Support: 7 Easy (& Direct) Ways
Did you know that Facebook is home to a staggering 2.93 billion monthly active users? That’s a lot of potential connections, friends, and customers.
But as a Facebook user, thinking about going head-to-head with billions of people for social media support is daunting and disheartening.
Whether you’re recovering a hacked account, trying to remove offensive content, or asking a question, contacting any support team—especially Facebook’s—can be extremely time-consuming and confusing.
Thankfully, Facebook offers many options when seeking support. We developed this guide to show you all the ways to contact Facebook customer support.
Table of contents
What is Facebook support?
Facebook support helps you manage your Facebook account better. It aims to provide you with the best possible user experience by supplying helpful information, assistance, and guidance on topics like privacy and security, Marketplace, Groups, your business page, and many more.
Facebook support also offers other useful functions such as monitoring your account activity, getting assistance from experts, and generally getting the most out of Facebook.
7 ways to contact Facebook support
What methods of support does Facebook offer? We dig into these below.
TL;DR: Facebook does not offer phone support. You may find a couple of phone numbers floating around the web (spoiler alert: those are 650-543-4800 and 650-308-7300), but they won’t be very helpful. Both lead to pre-recorded messages that encourage you access the online Help Center.
The good news is that we’ve covered all the available options in this section. Read on!
1. Facebook Help Center support
If you aren’t sure how to use a feature on Facebook or want to report a bug or issue, the Fa is the place to go. The Facebook Help Center has answers to thousands of questions about everything from account security to account deletion and everything in between.
For example, if you’re unable to log in or change your profile picture, you can learn how to resolve these issues by visiting the Account settings topic page.
2. Facebook Live Chat
Facebook Live Chat supports businesses that advertise on Facebook with one-on-one support through a live online chat window.
Advertisers can get answers to their Facebook advertising questions by clicking “Get Help” on the Facebook for Business website and chatting with a trained Ads Specialist.
To access the Facebook Live Chat feature, go to the official help page or click on the link below the chat button. Conversations will appear in your Messenger tab. At this time, Live Chat is only available for Facebook for Business users. However, Meta recently released a live chat option for Facebook users locked out of their accounts.
3. Meta for Business support
Visit the Meta Business Help Center if you have issues with your Facebook Ads. This knowledge base will help you resolve issues and answer questions like:

  Troubleshooting ads
  Creating and installing a Facebook pixel
  Monetizing your content
  Selling products on Facebook and Instagram
  Why your ads are getting disapproved
  Verifying your business a social media platform

Meta also offers Meta Blueprint, a collection of online courses, workshops, and certifications that users can take to learn new ways to leverage their Facebook Page for business growth. Courses include Promote Your Business From Your Facebook Page and Ad Policies for Content, Creative, and Targeting—among dozens of others.
4. Facebook email support
Facebook doesn’t provide a standalone support email address. (Can you imagine how crazy that inbox would be?)
Instead, they offer nearly a dozen emails for users facing specific problems. We’ve collected them below.

  [email protected]: This inbox is for recovering disabled or hacked accounts, resetting your password, and accessing a locked Page.
  [email protected]: This inbox is to receive help regarding your suspended account or to appeal blocked or removed content.
  [email protected]: This inbox is for contacting Facebook about any financial queries or concerns related to your account.
  [email protected]: This inbox is for reporting matters on Facebook that don’t meet the Facebook Community Standards.
  [email protected]: This inbox is for questions and issues concerning your data.
  [email protected]: This inbox is to contact Facebook concerning press services or other PR activities.
  [email protected]: This inbox is for general issues about Facebook Ads.
  [email protected]: This inbox is to contact Facebook about matters related to intellectual property.
  [email protected]: This inbox is to report particular Facebook messages or posts that may be phishing emails or spam.

5. Facebook official pages
Facebook utilizes its own product—Pages—to support other Facebook users and businesses. The below official Facebook Pages offer support on various topics and for various communities.

  Facebook: The main Facebook Page.
  Meta for Business: This Page provides information related to business. Check the forum or use the Live Chat.
  Facebook and Privacy: Here you can find information and support concerning privacy issues.
  Meta for Media: This Page will help you understand how public figures and media organizations use Facebook.
  Design at Meta: This Page provides a community for product designers, content designers, researchers, and other creatives.
  Engineering at Meta: Get advanced Facebook solutions on this Page.
  Meta for Developers: Learn about the technical side of Facebook and the tools used to leverage artificial intelligence (AI) or machine learning (ML) on this Page.

6. Facebook contact forms
Facebook offers contact forms for several common user issues and questions.

  My Personal Account Was Disabled: If you think your account was disabled by mistake, use this form to report it within 30 days.
  Submit Feedback for Facebook Accessibility and Assistive Technology: Submit issues concerning accessibility and assistive technology using this form.
  Child Data Request: Parents and legal guardians can use this form for data inquiries of accounts belonging to their children under the age of 13.
  Privacy Violation – Photo Removal Request: Use this form to report potential breaches of your privacy rights concerning your images on Facebook.
  Payments Support: Use this form to report issues with ads, promoted posts, gifts, games, donations, and items you buy on your Facebook news feed.
  Copyright Report Form: Report content that violates or infringes on your copyright.
  Trademark Report Form: Report alleged infringements on your trademark here.
  Report a Page Unavailable Error: If you’re seeing a “Page Unavailable” error while browsing Facebook, use this form to report it.

7. Offline Facebook support
If all online methods fail to resolve your problems or issues, you can write to:
Facebook Headquarters 1 Hacker Way Menlo Park, CA 94025 The United States of America
In addition, if you wish to reach Bulletin’s designated agent to report copyright infringement, you can contact:
Facebook, Inc. FAO: Facebook Designated Agent 1601 Willow Road Menlo Park, California 94025, USA +1 650 543 4800 (phone)
Benefits of self-service Facebook support
Why might someone want to access Facebook’s self-service Help Centers instead of contacting Facebook support directly? Here are some benefits:

  It’s easy. The Facebook Help Center is designed to make finding information quickly and seamlessly. You can search topics by keyword or browse through categories and articles relevant to your issue or question—without having to wait for live support. Better yet, you learn new skills for the next time you encounter a similar issue.
  It’s reliable. Facebook updates its Help Center regularly with the latest content from Facebook and Meta experts, so you know that what you’re reading is relevant and accurate.
  You need help with a straightforward account issue. People often need help with simple problems, like struggling to log in, forgetting a password, or needing to change their profile or contact information. Self-service Facebook support is the best way to solve these issues.
  It’s accessible 24/7. As long as you have a Facebook account, you can access the Help Center information for free, anytime, without even logging into Facebook. The FAQ section is easily navigable through the Help Center.

How to contact Facebook support directly
If you’d rather bypass the self-service Facebook support options, here’s a step-by-step process for contacting Facebook support. (Tip: This process is a bit easier on a desktop.)
First, log into your Facebook profile. Click on your profile picture in the top right corner. This should drop down a menu. Click “Help & Support.”
You’ll see three options in the next menu:
Clicking “Help Center” will take you to Facebook’s Help Center page. You can search for self-help articles there.
Your Support Inbox is the “place to get updates about things that you’ve reported, check and reply to messages from the Help Team, and see important messages about your account.” If you report a profile or a post on Facebook, you’ll see notifications here.
Clicking on “Report a Problem” will pop up a couple of forms where you can submit feedback to Facebook or report any tech glitches or broken features. You can even attach and submit screenshots and screen recordings of the glitch.
Get the support you need from Facebook
While we hope you never have to reach out to Facebook support, the time may come when you need help on the platform. We’ve detailed the common ways to contact Facebook support in a troublesome situation.
Not only does Facebook support help solve any issues, but it can also be helpful for learning new features and ways to grow your business on the platform.
Allie Decker
Allie Decker is a Senior Content Marketing Manager at Shopify and Head of Content at Omniscient Digital. When she's not writing, you can find her reading, traveling, playing the piano, or rewatching Schitt's Creek.
Facebook finally has live chat support for people who are locked out of their accounts
Better customer support for creators and average users alike
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Despite eagerly participating in a platform vs. platform war of escalating financial incentives to attract creators, one area where critics have said Facebook / Meta / Instagram is lacking is in the ability to provide basic support for those online stars. Whether that’s through community moderation and page management tools or making sure they have someone to reach if they’re locked out of their account suddenly, it has been a consistent issue.
Now it’s trying to change that, announcing a “small test” of live chat support for English-speaking creators in the US who don’t have an assigned relationship manager. That way these midtier internet stars can get a quick response if they have questions about a payout, or, for example, how to use a new feature for Instagram Reels.
Another element that’s even more crucial is for those who are locked out of their account for one reason or another. A report by BuzzFeed in August detailed an underground economy of people who claim to have inside access at Meta and charge money to help with account restoration. For people who use social media as their business, they may feel they have no choice but to pay, especially when normal customer support avenues are unresponsive.
How To Directly Contact Facebook Team For Any Help?
Now, Facebook holds a bigger amount of our personal stuff. Our Facebook account has our pics, videos, important notes, groups, very trusted friend circle, business fan pages, etc. So, leaking out of these data can possibly hurt our reputation and if someone will gain access to our Facebook account then he/she can do a lot of harm to us.
These two are major problems because of which we might need to get in direct contact with the Facebook team and get their direct assistance. There could be many other situations because of which you might need to contact Facebook such as, if someone spamming your profile, if your profile got deactivated, if you want to report an infraction, modify category of your fanpage, request permanent deletion of your account, etc.
So, today I am sharing with you contact form, email addresses, phone number and postal address by which you can reach Facebook for faster reply and much effective assistance. You may also contact Instagram if you are having some problems there.
Contact Facebook By Phone Call
Facebook customer care service phone number is (650) 543-4800. If you’re from outside of the united states, make sure to add international calling code for U.S.
How To Proceed?

  Facebook Team will not directly pick up your call you serve direct assistance. You’re required to follow prompts to reach the specific department like Marketing Department, Analytics Department, Security, etc.
  Land to the least of your concerned department and leave your message there.

NOTE – Facebook is an internet-based firm so it resolved the issues mostly through emails or contact forms.
Contact Facebook By Email
Facebook has emails assigned to various department’s customer care service. Make sure you are contacting the correct department.If you’ve contact incorrect department, you might get an automatically generated email notifying you that the department was not correct (within few minutes) or you’ll not get an reply at all.

  [email protected]
  [email protected]
  [email protected]
  [email protected]
  [email protected]
  [email protected]
  [email protected]

And, some special emails to contact Facebook…

  [email protected] – Reach Out To Help Desk
  [email protected] – Contact Facebook for financial issues
  [email protected] – Contact Facebook Press Service / Facebook PR
  [email protected] – Request Access To Your Personal Data on Facebook
  [email protected] – Best way to contact Facebook support
  [email protected] and [email protected] – Contact Mark Zuckerberg (half credible information)

Contact Facebook Through Contact Forms
Facebook is a very big website which deals with person, personal life, personal moments, etc so there are vast number of cases for which users requires to contact Facebook team. So, Facebook team have filtered out almost every kind of major issues and created separate email contact forms for normal users to contact Facebook and team to get all needed details about certain issue/problem:

  If your account has been suspended or deactivated
  To appeal against the deactivation of your Facebook account
  If you think someone may have used your Facebook account without your permission
  If your Facebook fanpage has been suspended or deactivated
  If you want to report an infraction (Facebook hacked account, someone pretending to be me, someone uses my email address for his Facebook account, someone uses photos of my children without my permission, someone infringes my rights, report that a child is registered on Facebook, report an abuse or bullying)
  If you want to change the name of your Facebook fanpage
  If your fanpage is not displayed in the search results
  If get a an error page (“page unavailable”) instead of your Facebook fan page
  If you want to modify the category of your fanpage
  If you want to modify your name , for example if your marital status changes, or if you have problems when changing your name
  If you want to reset your password: when you are logged in/ when you are logged out
  If you have forgotten your password or if you don’t have access to your email login address
  If you want to confirm your account or if you have problems confirming your account
  If you don’t find your account in the “Identify your account” page
  If you want to update your personal information for a better security
  If you want to make a request to permanently delete your Facebook account
  If you want to ask a question regarding usernames (how to change your username, why my username is not available…)
  If you want to report a username infringement
  If you want to report the infringement of yourrights (violation of your intellectual property, author rights, brand…)
  If you want to find all the Facebook contact forms concerning the bugs ou report a bug to Facebook
  If you want to report a bug to Facebook
  If you want to report a friends bug on Facebook
  If you want to report a search bug on Facebook
  If you want to report a bug on Facebook mobile
  If you want to report a photo bug on Facebook
  If you want to report a video bug on Facebook
  If you want to report a bug on a Facebook group
  If you want to report a bug on a Facebook event
  If you want to report a bug on Facebook likes
  If you want to make suggestions to the Facebook teams concerning notifications and emails messages
  If you want to make suggestions concerning the Facebook search engine
  If you need help with Facebook credits
  If you have questions concerning Facebook ads
  If you encounter technical problems concerning your Facebook ads
  If you want to ask a question or report suspect activities on Facebook ads
  If you want to report a deceased person’s profile and delete his profile or activate the Memorial mode
  If you want to report a convicted s*x offender
  If you want to report a suicide attempt
  If you want to report an underage child (under the age of 13) on Facebook
  Facebook Feedback Form
  How to report things? https://www.facebook.com/help/issues

Contact Facebook Through Other Social Networks
Facebook is a brand so it doesn’t want to hurt its reputation. If you will report an issue directly from its active social community (other than Facebook), and make it public then Facebook will answer you better. Try to contact Facebook on Twitter: https://twitter.com/facebook
Facebook Postal Addresses
Contacting Facebook team by sending postal mails is also a good option. But, as I told that Facebook is an internet-based company so better to avoid these traditional ways and contact through Facebook contact forms and/or provided emails. However, if you’re longing to visit Facebook headquarters, here are their postal addresses 😉
Facebook Main Headquarter:
Facebook, Inc 1601 S. California Ave Palo Alto, CA 94304
Contact Facebook India:
Facebook India Pvt. Ltd. Hyderabad Building no. 14, Raheja Mindspace Hi-tech City Main Rd, Vittal Rao Nagar, Hitech City, Hyderabad, Andhra Pradesh, India.
For Ireland:
Hanover Reach 5-7 Hanover Quay, Dublin 2, Ireland
For Facebook Law Enforcement Response Team:
Facebook Email: [email protected] Facebook United States Mail Address: 18 Hacker Way, Menlo Park CA 94025 Facebook United States Fax: +1 650 472-8007
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