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Hard Drive failure query - EtreCheck report.

Sep 12th, 2024
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  1. EtreCheckPro version: 6.8.5 (68049)
  2. Report generated: 2024-09-12 20:18:46
  3. Download EtreCheckPro from https://etrecheck.com
  4. Runtime: 3:32
  5. Performance: Excellent
  6.  
  7. Problem: Other problem
  8. Description:
  9. Etresoft says that my hard drive “is fine”. *IS IT*?!!!
  10.  
  11. Major Issues: None
  12.  
  13. Minor Issues:
  14. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  15. System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall.
  16. No Time Machine backup - Time Machine backup not found.
  17. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  18. Unsigned files - There are unsigned software files installed. These files could be old, incompatible, and cause problems. They should be reviewed.
  19. Limited permissions - More information may be available with Full Disk Access.
  20. Kernel extensions present - This computer has kernel extensions that may not work in the future.
  21.  
  22. Hardware Information:
  23. iMac (Retina 5K, 27-inch, 2017)
  24. Status: Supported
  25. iMac Model: iMac18,3
  26. 3.8 GHz Quad-Core Intel Core i5 (i5-7600K) CPU: 4-core
  27. 24 GB RAM - Upgradeable
  28. BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400
  29. BANK 0/DIMM1 - 8 GB DDR4 SO-DIMM 2400
  30. BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400
  31. BANK 1/DIMM1 - 8 GB DDR4 SO-DIMM 2400
  32.  
  33. Video Information:
  34. Radeon Pro 580 - VRAM: 8 GB
  35. iMac (built-in) 4096 x 2304
  36.  
  37. Drives:
  38. disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes)
  39. Internal PCI-Express 8.0 GT/s x4 NVM Express
  40. disk0s1 - EFI [EFI] 315 MB
  41. disk0s2 [APFS Fusion Drive] 121.02 GB
  42. disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes)
  43. disk2s1 (APFS) [APFS Container] (9.35 GB used)
  44. disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.35 GB used)
  45. disk2s2 - Preboot (APFS) [APFS Preboot] (2.11 GB used)
  46. disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used)
  47. disk2s4 - Macintosh HD - Data (APFS) [APFS Virtual drive] (143.28 GB used)
  48. disk2s5 - Update (APFS) (4 MB used)
  49. disk2s6 - VM (APFS) [APFS VM] (1.08 GB used)
  50.  
  51. disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM)
  52. Internal SATA 6 Gigabit Serial ATA
  53. disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
  54. disk1s2 [APFS Fusion Drive] 2.00 TB
  55. disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes)
  56. disk2s1 (APFS) [APFS Container] (9.35 GB used)
  57. disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.35 GB used)
  58. disk2s2 - Preboot (APFS) [APFS Preboot] (2.11 GB used)
  59. disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used)
  60. disk2s4 - Macintosh HD - Data (APFS) [APFS Virtual drive] (143.28 GB used)
  61. disk2s5 - Update (APFS) (4 MB used)
  62. disk2s6 - VM (APFS) [APFS VM] (1.08 GB used)
  63.  
  64. Mounted Volumes:
  65. disk2s1s1 - Macintosh HD [APFS Snapshot]
  66. Filesystem: APFS
  67. Mount point: /
  68. Fusion drive
  69. Read-only: Yes
  70. Used: 9.35 GB
  71. Shared values
  72. Size: 2.12 TB
  73. Free: 1.96 TB
  74. Available: 2.02 TB
  75.  
  76. disk2s2 - Preboot [APFS Preboot]
  77. Filesystem: APFS
  78. Mount point: /System/Volumes/Preboot
  79. Fusion drive
  80. Used: 2.11 GB
  81. Shared values
  82. Size: 2.12 TB
  83. Free: 1.96 TB
  84.  
  85. disk2s4 - Macintosh HD - Data [APFS Virtual drive]
  86. Filesystem: APFS
  87. Mount point: /System/Volumes/Data
  88. Fusion drive
  89. Used: 143.28 GB
  90. Shared values
  91. Size: 2.12 TB
  92. Free: 1.96 TB
  93. Available: 2.02 TB
  94.  
  95. disk2s5 - Update
  96. Filesystem: APFS
  97. Mount point: /System/Volumes/Update
  98. Fusion drive
  99. Used: 4 MB
  100. Shared values
  101. Size: 2.12 TB
  102. Free: 1.96 TB
  103.  
  104. disk2s6 - VM [APFS VM]
  105. Filesystem: APFS
  106. Mount point: /System/Volumes/VM
  107. Fusion drive
  108. Used: 1.08 GB
  109. Shared values
  110. Size: 2.12 TB
  111. Free: 1.96 TB
  112.  
  113. USB:
  114. USB 3.1 bus
  115. <Empty>
  116.  
  117. USB 3.0 bus
  118. Broadcom Corp. - Bluetooth USB Host Controller
  119. Apple Inc. - FaceTime HD Camera (Built-in)
  120. Apple Inc. - MacBook Air SuperDrive
  121.  
  122. Network:
  123. Interface en0: Ethernet
  124. Interface bridge0: Thunderbolt Bridge
  125. Interface en1: Wi-Fi
  126. 802.11 a/b/g/n/ac
  127. Interface en4: iPhone
  128.  
  129. System Software:
  130. macOS Ventura 13.6.9 (22G830)
  131. Time since boot: About 10 hours
  132.  
  133. Notifications:
  134. EtreCheckPro.app
  135. 2 notifications
  136.  
  137. DriveDx 2.app
  138. 9 notifications
  139.  
  140. Thunderbird.app
  141. 28 notifications
  142.  
  143. Security:
  144. Gatekeeper: App Store and identified developers
  145. System Integrity Protection: Enabled
  146.  
  147. Antivirus software: Apple and Avast
  148.  
  149. Unsigned Files:
  150. Running app: /Library/DropboxHelperTools/Dropbox_u501/dbkextd
  151. Details: Domain name invalid - possibly malware
  152.  
  153. System Extensions:
  154. [Running] Avast Security - version 13.14.480 (AVAST Software a.s. - 2024-08-29)
  155. Application: /Applications/Avast.app - version 13.14.480 (AVAST Software a.s. - 2024-09-12)
  156.  
  157. Kernel Extensions:
  158. /Applications/Avast.app
  159. [Not Loaded] AvastFileShield.kext - com.avast.FileShield (4.0.0 - SDK 13)
  160. [Not Loaded] AvastPacketForwarder.kext - com.avast.PacketForwarder (2.1 - SDK 13)
  161.  
  162. /Library/Extensions
  163. [Not Loaded] SATSMARTDriver.kext - com.binaryfruit.driver.SATSMARTDriver (0.10.3 - SDK 11)
  164.  
  165. System Launch Daemons:
  166. [Not Loaded] 40 Apple tasks
  167. [Loaded] 185 Apple tasks
  168. [Running] 163 Apple tasks
  169. [Other] 2 Apple tasks
  170.  
  171. System Launch Agents:
  172. [Not Loaded] 22 Apple tasks
  173. [Loaded] 174 Apple tasks
  174. [Running] 201 Apple tasks
  175.  
  176. Launch Daemons:
  177. [Not Loaded] com.avast.hub.schedule.plist (AVAST Software a.s. - installed 2024-09-12)
  178. Command: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400
  179.  
  180. [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2024-09-12)
  181. Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/Helpers/com.avast.hub.xpc
  182.  
  183. [Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2024-08-29)
  184. Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh
  185.  
  186. [Not Loaded] com.avast.init.plist (AVAST Software a.s. - installed 2024-09-12)
  187. Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh
  188.  
  189. [Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2024-08-29)
  190. Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh
  191.  
  192. [Not Loaded] com.avast.update.plist (AVAST Software a.s. - installed 2024-09-12)
  193. Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh
  194.  
  195. Launch Agents:
  196. [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2024-09-12)
  197. Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/MacOS/com.avast.hub
  198.  
  199. [Not Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2024-09-12)
  200. Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh
  201.  
  202. [Loaded] com.avast.userinit.plist (AVAST Software a.s. - installed 2024-08-29)
  203. Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh
  204.  
  205. User Launch Agents:
  206. [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2024-07-20)
  207. Command: ~/Library/Dropbox/DropboxMacUpdate.app/Contents/MacOS/DropboxMacUpdate -check periodic
  208.  
  209. [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-08-28)
  210. Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2
  211.  
  212. [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-08-02)
  213. <Empty>
  214.  
  215. [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-08-02)
  216. <Empty>
  217.  
  218. User Login Items:
  219. [Not Loaded] DuckDuckGo Personal Information Removal (App Store - installed 2024-09-05)
  220. Modern Login Item
  221. /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo Personal Information Removal.app
  222.  
  223. [Not Loaded] DuckDuckGo VPN (App Store - installed 2024-09-05)
  224. Modern Login Item
  225. /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app
  226.  
  227. [Not Loaded] JumpshareLauncher (App Store - installed 2024-09-04)
  228. Modern Login Item
  229. /Applications/Jumpshare.app/Contents/Library/LoginItems/JumpshareLauncher.app
  230.  
  231. [Not Loaded] MessengerHelper (App Store - installed 2024-08-18)
  232. Modern Login Item
  233. /Applications/Messenger.app/Contents/Library/LoginItems/MessengerHelper.app
  234.  
  235. [Not Loaded] MessengerLoginHelper (App Store - installed 2024-08-18)
  236. Modern Login Item
  237. /Applications/Messenger.app/Contents/Library/LoginItems/MessengerLoginHelper.app
  238.  
  239. [Not Loaded] Slack Login Helper (App Store - installed 2024-08-05)
  240. Modern Login Item
  241. /Applications/Slack.app/Contents/Library/LoginItems/Slack Login Helper.app
  242.  
  243. [Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2024-09-12)
  244. Modern Login Item
  245. ~/Downloads/DriveDx 2.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app
  246.  
  247. Applications:
  248. 502 apps
  249. 6 x86-only apps
  250. No unsigned apps
  251.  
  252. App Extensions:
  253. Safari extensions:
  254. Safari Extension - /Applications/Proton Pass for Safari.app
  255.  
  256. Plugins:
  257. Intents - /Applications/WhatsApp.app
  258.  
  259. Notification providers:
  260. ServiceExtension - /Applications/WhatsApp.app
  261.  
  262. File providers:
  263. Dropbox - /Applications/Dropbox.app
  264.  
  265. Share services:
  266. Dropbox Transfer - /Applications/Dropbox.app
  267. Jumpshare - /Applications/Jumpshare.app
  268.  
  269. VPNs:
  270. NetworkProtectionAppExtension - /Applications/DuckDuckGo.app/Contents/Library/LoginItems/DuckDuckGo VPN.app
  271.  
  272. Finder sync extensions:
  273. Dropbox Finder Extension - /Applications/Dropbox.app
  274.  
  275. QuickLook Previews:
  276. EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app
  277. com.etresoft.etrecheck4 *.etrecheck
  278. Apparency - /Applications/Apparency.app
  279. com.apple.bundle
  280. com.apple.application-bundle *.app
  281. com.apple.package
  282. com.apple.application
  283. public.unix-executable
  284. com.apple.mach-o-dylib *.dylib
  285. com.apple.plugin *.plugin
  286. com.apple.application-and-system-extension *.appex
  287. com.apple.system-extension *.systemextension
  288. com.apple.driver-extension *.dext
  289. com.apple.quicklook-generator *.qlgenerator
  290. com.apple.metadata-importer *.mdimporter
  291. com.apple.generic-bundle *.bundle
  292. com.apple.framework *.framework
  293. com.apple.systempreference.prefpane *.prefpane
  294. com.apple.kernel-extension *.kext
  295.  
  296. QuickLook Previews (legacy):
  297. DropboxQL - ~/Library/QuickLook/DropboxQL.qlgenerator
  298. com.adobe.illustrator.ai-image *.ai
  299. public.text
  300. org.oasis-open.opendocument.spreadsheet *.ods
  301. org.oasis-open.opendocument.presentation *.odp
  302. com.adobe.encapsulated-postscript *.eps
  303.  
  304. Backup:
  305. Time Machine information is limited without Full Disk Access
  306. 10 local snapshots
  307. Oldest local snapshot: 2024-09-11 20:05:29
  308. Last local snapshot: 2024-09-12 11:43:14
  309.  
  310. Performance:
  311. System Load: 1.65 (1 min ago) 1.44 (5 min ago) 1.48 (15 min ago)
  312. Nominal I/O usage: 0.02 MB/s
  313. File system: 29.93 seconds
  314. Write speed: 655 MB/s
  315. Read speed: 2702 MB/s
  316.  
  317. CPU Usage Snapshot:
  318. Type Overall
  319. System: 2 %
  320. User: 5 %
  321. Idle: 93 %
  322.  
  323. Top Processes Snapshot by CPU:
  324. Process (count) CPU (Source - Location)
  325. EtreCheckPro 12.50 % (Etresoft, Inc.)
  326. WindowServer 5.12 % (Apple)
  327. mdbulkimport (2) 3.98 % (Apple)
  328. com.apple.WebKit.WebContent (5) 1.74 % (Apple)
  329. kernel_task 1.27 % (Apple)
  330.  
  331. Top Processes Snapshot by Memory:
  332. Process (count) RAM usage (Source - Location)
  333. com.apple.WebKit.WebContent (5) 970 MB (Apple)
  334. thunderbird 965 MB (Mozilla Corporation)
  335. QuickLookUIService (5) 918 MB (Apple)
  336. EtreCheckPro 792 MB (Etresoft, Inc.)
  337. Mail 724 MB (Apple)
  338.  
  339. Top Processes Snapshot by Network Use:
  340. Process (count) Input / Output (Source - Location)
  341. mDNSResponder 11 MB / 3 MB (Apple)
  342. Mail 9 MB / 84 KB (Apple)
  343. thunderbird 8 MB / 11 KB (Mozilla Corporation)
  344. Dropbox 1 MB / 655 KB (Dropbox, Inc.)
  345. rapportd 374 KB / 45 KB (Apple)
  346.  
  347. Top Processes Snapshot by Energy Use:
  348. Process (count) Energy (0-100) (Source - Location)
  349. WindowServer 5 (Apple)
  350. Safari 1 (Apple)
  351. com.apple.WebKit.WebContent (5) 1 (Apple)
  352. Dropbox (3) 1 (Dropbox, Inc.)
  353. Mail 1 (Apple)
  354.  
  355. Virtual Memory Information:
  356. Physical RAM: 24 GB
  357.  
  358. Free RAM: 2.61 GB
  359. Used RAM: 10.72 GB
  360. Cached files: 10.66 GB
  361.  
  362. Available RAM: 13.28 GB
  363. Swap Used: 9 MB
  364.  
  365. Software Installs (past 60 days):
  366. Install Date Name (Version)
  367. 2024-07-17 macOS 13.6.7 (13.6.7)
  368. 2024-07-20 Sparkle (5.5.3)
  369. 2024-07-29 macOS 13.6.8 (13.6.8)
  370. 2024-08-03 Safari (17.6)
  371. 2024-08-05 Slack (4.39.95)
  372. 2024-08-07 Full Video Player (1.1)
  373. 2024-08-14 iMovie (10.4.2)
  374. 2024-08-15 Mobile Device (1.0.0.0)
  375. 2024-08-18 Messenger (218.0)
  376. 2024-08-18 macOS 13.6.9 (13.6.9)
  377. 2024-08-18 Authenticator 7 (1.1)
  378. 2024-08-18 MRTConfigData (1.93)
  379. 2024-08-28 XProtectPlistConfigData (5272)
  380. 2024-09-01 Snap Converter (3.0.1)
  381. 2024-09-01 Inkscape editor for graphics (1.10)
  382. 2024-09-03 XProtectPayloads (145)
  383. 2024-09-03 Malwarebytes for Mac
  384. 2024-09-04 Jumpshare (3.3.9)
  385. 2024-09-04 SAT SMART Driver for DriveDx (0.10.3)
  386. 2024-09-05 DuckDuckGo (1.104.0)
  387. 2024-09-08 Proton Pass for Safari (1.22.4)
  388. 2024-09-10 ‎WhatsApp (24.18.77)
  389. 2024-09-12 Avast Security (15.9.0)
  390. 2024-09-12 AvastHUB (3.1.41)
  391. 2024-09-12 "Malwarebytes for Mac Uninstaller" (1.0)
  392.  
  393. Diagnostics Information (past 60 days):
  394. 2024-09-12 00:08:10 Notes.app High CPU Use (2 times)
  395. First occurrence: 2024-09-12 00:09:57
  396. Executable: /System/Applications/Notes.app
  397.  
  398. 2024-09-11 19:58:23 com.apple.WebKit.WebContent High CPU Use (2 times)
  399. First occurrence: 2024-09-08 10:11:38
  400. Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t
  401.  
  402. 2024-09-11 07:49:08 installd High CPU Use
  403. First occurrence: 2024-09-11 07:51:48
  404. Executable: /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd
  405.  
  406. 2024-09-08 23:18:13 Thunderbird.app Hang
  407. First occurrence: 2024-09-08 23:18:43
  408. Executable: /Applications/Thunderbird.app
  409.  
  410. 2024-09-06 10:39:50 signpost_reporter High CPU Use
  411. First occurrence: 2024-09-06 10:41:30
  412. Executable: /usr/libexec/signpost_reporter
  413.  
  414.  
  415. End of report
  416.  
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