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- To: <andrasmumm99@yahoo.de>
- Date: Wed, 7 Mar 2018 09:48:42 +0000
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- At Kakao Games=2C our primary goal is to unite our players and create a wo=
- rld that can promote a positive community...=C2=A0
- ** Permanent account ban notice
- ------------------------------------------------------------
- Greetings=2C
- At Kakao Games=2C our primary goal is to unite our players and create a wo=
- rld that can promote a positive community. BDO is that world=2C and we str=
- ive to make it a fun and safe environment for everyone. Unfortunately=2C t=
- his means it is often necessary for our team to perform account actions wh=
- enever the Terms of Use (ToU) is violated or player's actions potentially=
- impact the experience of other players in a negative way.
- Our logs show that you have used an unauthorized third party program to pl=
- ay the game in a way it is not supposed to be played=2C which gives you an=
- unfair advantage over other players.
- This is a violation of our Terms of Use as following:
- 12.1.3. Use of unauthorized programs
- The User shall not attempt to modify the gameplay of the Game by using:
- - Software or sets of instructions (including macros) allowing the automat=
- ed operation of controls in the Game;
- - Software or code allowing the User to play the Game in ways which would=
- not have been otherwise possible.
- 12.1.7. Modification of the Game Client
- The User is only allowed to use third party programs affecting the Game Cl=
- ient to the extent such programs do not affect significantly the gameplay=
- and do not violate any provision of the Agreement. The use of any such us=
- e third party program must be validated first by Kakao Games Europe. For t=
- hat purpose=2C the User should contact customer support before installing=
- and using such use third party program.
- To ensure the safety and positive environment of the community=2C we are n=
- ow permanently banning your Black Desert Online account.
- Please note that you will not be able to send a reply to this notification=
- email. If you wish to contact the Customer Support=2C you can do so throu=
- gh our Support Portal.
- However=2C due to the severity of the ToU Violation in your case=2C we wil=
- l not be reconsidering or overturning your ban=2C and any appeals will be=
- denied.
- Best regards=2C
- The BDO Team
- =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
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- Copyright =C2=A9 2018 Kakao Games Europe B.V.=2C All rights reserved.
- You are receiving this email because you have accepted our terms and cond=
- itions when you created your Black Desert Online account.
- Our mailing address is:
- Kakao Games Europe B.V.
- Handelweg 59J
- Amstelveen=2C Noord-Holland 1181 ZA
- Netherlands
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- pacing=3D"0" style=3D"max-width: 100%;min-width: 100%;border-collapse: col=
- lapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 10=
- 0%;-webkit-text-size-adjust: 100%;" width=3D"100%" class=3D"mcnTextContent=
- Container">
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- =3D"padding-top: 0;padding-right: 18px;padding-bottom: 9px;padding-left: 1=
- 8px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-=
- size-adjust: 100%;word-break: break-word;color: #808080;font-family: Helve=
- tica;font-size: 16px;line-height: 150%;text-align: left;">
- <h3 style=3D"text-align: center;display: block=
- ;margin: 0;padding: 0;color: #444444;font-family: Helvetica;font-size: 22p=
- x;font-style: normal;font-weight: bold;line-height: 150%;letter-spacing: n=
- ormal;"><font color=3D"#000000"><span style=3D"font-size:32px">Permanent a=
- ccount ban notice</span></font></h3>
- </td>
- </tr>
- </tbody></table>
- =09=09=09=09<!--[if mso]>
- =09=09=09=09</td>
- =09=09=09=09<![endif]-->
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- 00%" class=3D"mcnTextBlock" style=3D"min-width: 100%;border-collapse: coll=
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- <tbody class=3D"mcnTextBlockOuter">
- <tr>
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- g-top: 9px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webki=
- t-text-size-adjust: 100%;">
- =09<!--[if mso]>
- =09=09=09=09<table align=3D"left" border=3D"0" cellspacing=3D"0" cellpaddi=
- ng=3D"0" width=3D"100%" style=3D"width:100%;">
- =09=09=09=09<tr>
- =09=09=09=09<![endif]-->
- =09=09=09
- =09=09=09=09<!--[if mso]>
- =09=09=09=09<td valign=3D"top" width=3D"600" style=3D"width:600px;">
- =09=09=09=09<![endif]-->
- <table align=3D"left" border=3D"0" cellpadding=3D"0" cells=
- pacing=3D"0" style=3D"max-width: 100%;min-width: 100%;border-collapse: col=
- lapse;mso-table-lspace: 0pt;mso-table-rspace: 0pt;-ms-text-size-adjust: 10=
- 0%;-webkit-text-size-adjust: 100%;" width=3D"100%" class=3D"mcnTextContent=
- Container">
- <tbody><tr>
- <td valign=3D"top" class=3D"mcnTextContent" style=
- =3D"padding-top: 0;padding-right: 18px;padding-bottom: 9px;padding-left: 1=
- 8px;mso-line-height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-=
- size-adjust: 100%;word-break: break-word;color: #808080;font-family: Helve=
- tica;font-size: 16px;line-height: 150%;text-align: left;">
- <p style=3D"margin: 10px 0;padding: 0;mso-line=
- -height-rule: exactly;-ms-text-size-adjust: 100%;-webkit-text-size-adjust:=
- 100%;color: #808080;font-family: Helvetica;font-size: 16px;line-height: 1=
- 50%;text-align: left;">Greetings=2C<br>
- <br>
- At Kakao Games=2C our primary goal is to unite our players and create a wo=
- rld that can promote a positive community. BDO is that world=2C and we str=
- ive to make it a fun and safe environment for everyone. Unfortunately=2C t=
- his means it is often necessary for our team to perform account actions wh=
- enever the Terms of Use (ToU) is violated or player's actions potentially=
- impact the experience of other players in a negative way.<br>
- <br>
- Our logs show that you have used an unauthorized third party program to pl=
- ay the game in a way it is not supposed to be played=2C which gives you an=
- unfair advantage over other players.<br>
- This is a violation of our Terms of Use as following:<br>
- </p>
- <blockquote style=3D"mso-line-height-rule: exactly;-ms-text-size-adjust: 1=
- 00%;-webkit-text-size-adjust: 100%;">
- <p style=3D"margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-te=
- xt-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #808080;font-fa=
- mily: Helvetica;font-size: 16px;line-height: 150%;text-align: left;"><em>1=
- 2.1.3. Use of unauthorized programs</em></p>
- <p style=3D"margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-te=
- xt-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #808080;font-fa=
- mily: Helvetica;font-size: 16px;line-height: 150%;text-align: left;"><em>T=
- he User shall not attempt to modify the gameplay of the Game by using:</em=
- ></p>
- <p style=3D"margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-te=
- xt-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #808080;font-fa=
- mily: Helvetica;font-size: 16px;line-height: 150%;text-align: left;"><em>-=
- Software or sets of instructions (including macros) allowing the automate=
- d operation of controls in the Game;</em></p>
- <p style=3D"margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-te=
- xt-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #808080;font-fa=
- mily: Helvetica;font-size: 16px;line-height: 150%;text-align: left;"><em>-=
- Software or code allowing the User to play the Game in ways which would n=
- ot have been otherwise possible.</em></p>
- <p style=3D"margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-te=
- xt-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #808080;font-fa=
- mily: Helvetica;font-size: 16px;line-height: 150%;text-align: left;"> =
- ;</p>
- <p style=3D"margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-te=
- xt-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #808080;font-fa=
- mily: Helvetica;font-size: 16px;line-height: 150%;text-align: left;"><em>1=
- 2.1.7. Modification of the Game Client</em></p>
- <p style=3D"margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-te=
- xt-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #808080;font-fa=
- mily: Helvetica;font-size: 16px;line-height: 150%;text-align: left;"><em>T=
- he User is only allowed to use third party programs affecting the Game Cli=
- ent to the extent such programs do not affect significantly the gameplay a=
- nd do not violate any provision of the Agreement. The use of any such use=
- third party program must be validated first by Kakao Games Europe. For th=
- at purpose=2C the User should contact customer support before installing a=
- nd using such use third party program.</em></p>
- </blockquote>
- <p style=3D"margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-te=
- xt-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #808080;font-fa=
- mily: Helvetica;font-size: 16px;line-height: 150%;text-align: left;"><br>
- To ensure the safety and positive environment of the community=2C we are n=
- ow permanently banning your Black Desert Online account. <br>
- <br>
- Please note that you will not be able to send a reply to this notification=
- email. If you wish to contact the Customer Support=2C you can do so throu=
- gh our Support Portal.<br>
- However=2C due to the severity of the ToU Violation in your case=2C we wil=
- l not be reconsidering or overturning your ban=2C and any appeals will be=
- denied.</p>
- <p style=3D"margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-te=
- xt-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #808080;font-fa=
- mily: Helvetica;font-size: 16px;line-height: 150%;text-align: left;"> =
- ;</p>
- <p style=3D"margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-te=
- xt-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #808080;font-fa=
- mily: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">Best=
- regards=2C</p>
- <p style=3D"margin: 10px 0;padding: 0;mso-line-height-rule: exactly;-ms-te=
- xt-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #808080;font-fa=
- mily: Helvetica;font-size: 16px;line-height: 150%;text-align: left;">The B=
- DO Team</p>
- </td>
- </tr>
- </tbody></table>
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