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  1.  
  2. 1) Are we AVAILABLE to Process your order? If our LIVE CHAT is ONLINE then we are OPEN for Business. Orders are processed during BUSINESS HOURS: Monday-Saturday 12PM-9PM EST. Any order received outside of business hours will be processed at the start of the next business day. 
  3.  
  4. 2) How LONG does this Process take? Average is 15-60 Minutes DURING BUSINESS HOURS. This is an average processing time not a guaranteed processing time. On rare occasions the processing time will exceed the average due to uncontrollable circumstances. 
  5.  
  6. 3) What am I buying? This listing is for a numeric unlock code, we are NOT selling any cellular devices listed in this auction.
  7.  
  8. 4) Can I buy a Network/Model not listed in the auction? If your model or network is not listed then you must contact us before you proceed to checkout. We are not responsible for incorrect purchases and a 15% restocking fee will be assessed to any buyer that purchases the incorrect auction.  
  9.  
  10. 5) How can I receive Support for my Purchase? We offer Live Support during Business hours by clicking Live Chat Icon.  For questions outside of Business Hours, we can be reached by eBay message or email freedomobile@gmail.com 
  11. WHY BUY FROM US?
  12. 1) We are Direct Source.
  13. 2) We process codes Faster than any other competitor.
  14. 3) We process codes Remotely, you do not need to send us your phone or purchase additional cables to unlock your phone.
  15. 4) No Voiding your Warranty or damaging your phone with generic phone software and cables.
  16. 5) We offer full Support unlike automated servers.
  17.  
  18. 100% GUARANTEED TO WORK OR YOU WILL BE REFUNDED!
  19. NO Sales Tax, NO Shipping Costs, and ZERO Hidden Fees!
  20.  
  21.  
  22. NETWORK: AT&T/CINGULAR USA
  23.  
  24. MODELS: C1300, C1400/L1400, C1500, C2000, CB630 (Invision), CE110, CF360, CF750 (Secret), CG180, CG225, CG300, CP150, CT810 (Incite), CU320, CU400, CU405, CU500, CU515, CU575 (Trax), CU720 (Shine), CU915/CU920 (Vu), GD710 (Shine II), GR500 (Xenon), GR700 (Vu Plus), GS390 (Prime), GU292/GU295, GT365 (Neon), GT550 (Encore), GW370 (Neon II/2), GW820 (eXpo), GT950 (Arena), KM900, KS360, L1200
  25.  
  26. INFORMATION REQUIRED UPON CHECKOUT
  27. When you checkout via eBay, Make sure you add a Message with information below:
  28.  
  29. 1) IMEI # (Power ON the Phone, *#06#)
  30. Please provide the First 15 digits of the IMEI without: Periods, Hyphens, Space, Back or Forward Slash.
  31. 2) MODEL (Example: LG C1300)
  32.  
  33. Please Double Check your information and click Save Message. No Refunds will be given for Incorrect IMEI Submissions, so make sure to Double Check the information. 
  34.  
  35.  
  36. INSTRUCTIONS
  37. 1. Power up your LG with a Non-Accepted SIM card
  38.  
  39.  
  40. Note: Sim Card does not need to be active
  41. 2. Screen will display "Invalid Sim Network Lock"
  42.  
  43. 3. Press "Unlock"
  44.  
  45. 4. Screen will display "Sim Unlock Process"
  46.  
  47. 5. Press "Yes"
  48.  
  49. 6. Enter the Unlock Code we provided you
  50.  
  51. 7. Re-Enter the Unlock Code we provided you
  52.  
  53. 8. Unlock Complete!
  54.  
  55. or
  56.  
  57.  
  58. 1. Power up your LG with a Accepted SIM card
  59. Note: Sim Card does not need to be active 
  60.  
  61. 2. Enter *#865625# 
  62.  
  63. 3. Screen should display "Sim Unlock Process"
  64.  
  65. 4. Press "OK"
  66.  
  67. 5. Enter the Unlock Code we provided you
  68.  
  69. 6. Re-Enter the Unlock Code we provided you
  70.  
  71. 7. Unlock Complete!
  72.  
  73.  
  74.  
  75. F.A.Q.
  76.  
  77. Why should I unlock my phone?
  78. Unlocking your cell phone has multiple benefits;
  79. 1) It increases the resell value of your phone and marketability by not restricting the resell to a specific carrier
  80. 2) It allows the phone to work worldwide
  81. 3) It eliminates roaming charges by being able to switch to another carrier sim in the roaming region 
  82.  
  83. What is a Sim Lock?
  84. It is a capability built into GSM phones by mobile phone manufacturers. Network providers use this capability to restrict the use of these phones to specific countries and network providers. Generally, phones can be locked to accept only SIM cards based
  85.  
  86. How do I know my phone is locked?
  87. Insert a SIM Card from foreign carrier, which is a carrier other than the one branded on your phone. When you turn on the phone you should get one of the messages below:
  88.  
  89. - Enter Subsidy Code
  90. - Insert Correct Sim Card
  91. - Wrong Sim Card
  92. - Incorrect Sim Card
  93. - Enter Unlock Code
  94. - Sim Network Unlock Pin
  95. - Sim Network Unlock Code
  96. - Phone Restricted 
  97. - Invalid Smart Chip
  98. - Special Code Required
  99.  
  100. Why is my phone locked?
  101. The reason many network providers SIM lock their phones is that they offer phones at a discount to customers in exchange for a contract to pay for the use of the network for a specified time period, usually between one and three years. This business model allows the company to recoup the cost of the phone over the life of the contract. Such discounts are worth up to several hundred US dollars. If the phones were not locked, users might sign a contract with one company, get the discounted phone, then stop paying the monthly bill (thus breaking the contract) and start using the phone on another network or even sell the phone for a profit. SIM locking makes it more difficult to do this.
  102.  
  103. What is a Hard-Lock?
  104. A Hard Lock is a permanent carrier lock.Your phone will become hard locked by attempting to enter an incorrect unlock code more times than your phone allows, permanently locking the phone to the current carrier. Each phone manufacture has a different limit for the amount of unsuccessful attempts before the device becomes hard locked. The standard amount for HTC, Motorola, Nokia, and Samsung is 5 attempts. The standard amount for LG and Blackberry is 10 attempts. The messages below are examples of what a Hard Locked phone will display. 
  105.  
  106. - (0 Left) {Blackberry}
  107.  
  108. - Code Error, Please Wait… {Blackberry}
  109.  
  110. - Simlock Block Unlock Reset Key {Huawei}
  111.  
  112. - You have tried 5 times, please wait for timeout... {HTC}
  113.  
  114. - Unlock Attempt: 10 of 10 {LG}
  115.  
  116. - Contact Service {Motorola}
  117.  
  118. - Contact Service Provider {Motorola}
  119.  
  120. - Number of Attempts Remaining: 0 {Motorola}
  121.  
  122. - Tamper Alter {Motorola}
  123.  
  124. - Wait before Enter Special Code {Motorola}
  125.  
  126. - Cannot Undo Restriction {Nokia}
  127.  
  128. - Not Allowed {Nokia}
  129.  
  130. - This phone only accepts SIMs from specific networks, and has been blocked. Contact your customer service center for the unblock code. {Pantech}
  131.  
  132. - Phone Freeze {Samsung}
  133.  
  134. - NCK (0) {Sony Ericsson}
  135.  
  136. - Network (0) {Sony Ericsson}
  137.  
  138.  
  139. What is an Unlock Code?
  140. An Unlock Code is a numeric string of numbers, when entered into a locked cellular phone will unlock the phone and allow it to be used on other GSM carriers. 
  141.  
  142. What is an IMEI?
  143. IMEI is International Mobile Equipment Identity. It is a 15 digit number that gives your phone a unique identity from other handsets alike. 
  144.  
  145. Where do I find the IMEI #?
  146. To find your IMEI power on your handset and press *#06# and your IMEI will display on the screen. 
  147.  
  148. What WILL an Unlock Code do?
  149. An Unlock Code after entered into the phone will allow you to use your phone on any GSM Carrier worldwide. *Some restrictions may apply, customer should verify the desired carrier is supports device after unlocking. Data service is not guaranteed after unlocking. It is possible that APN settings may need to be adjusted after unlocking to support new carriers data service.
  150.  
  151. What WONT an Unlock Code do?
  152. -Remove User Passwords from Sim Cards or Phone
  153. -Give you service for Free (Internet, Talk, Text, Roaming, Ringtones)
  154. -Unlock your phone to use on CDMA/IDEN Carriers
  155.  
  156. Is it Legal to unlock my phone?
  157. The Digital Millennium Copyright Act, introduced an exemption on November 27, 2006 specifically permitting unlocking of cellular devices. The exemption was scheduled to expire on October 27, 2009, but was extended on an interim basis, because the Register of Copyrights had not yet completed its triennial review of DMCA exemptions. In July 2010, the Librarian of Congress extended the DMCA exemption for another 3 years. 
  158.  
  159.  
  160.  
  161. TERMS & CONDITIONS
  162.  
  163. GENERAL:
  164. Freedomobile is not affiliated with any network provider, carriers, or manufactures listed herein. The logos, images, and trademarks used herein are copyrights and property of their respected owners. 
  165.  
  166. We reserve the right to change the Terms & Conditions at anytime. Any such changes will be listed herein and take effect upon posting. It is the customer's responsibility to read the Terms & Conditions on each purchase. The continued use of our service shall signify the acceptance of the latest Terms & Conditions 
  167.  
  168. RETURN POLICY:
  169. In the event that an unlock code can not be calculated and is returned "Not Found" a full refund will be issued. 
  170.  
  171. On rare occasions, the unlock is produced but is not accepted by the cellular device. In the event that this occurs the buyer must notify the seller within 7 days of receipt. Additional information will be requested from the buyer in order to verify the code was not accepted by the cellular device. The additional information includes Video Proof and the requirements are as follows;
  172. 1)The video must be continuous 
  173. 2)The video must show the IMEI screen 
  174. 3)The video must show unlock code being entered into the phone and error message after code was entered 
  175.  
  176. Refunds will be issued through Paypal. 
  177.  
  178. Refunds will not be given if;
  179. 1) The IMEI # provided was incorrect and a code was produced
  180. 2) Video proof of the not accepted code claim is not produced
  181. 3) Buyer does not notify seller of not accepted code claim within 7 days of receipt 
  182. 4) The phone is Hard-Locked
  183. 5) The retrieval of the unlock code exceeded our average delivery time
  184. 6) The unlock service was purchased from another vendor before the results were returned 
  185. 7) The device was successfully unlocked but is not compatible with the desired carrier of the buyer 
  186. 8) The device was successfully unlocked but internet or wifi is not functioning 
  187. 9) The device will not produce an Unlock screen to enter the code {Defective Phone}
  188.  
  189. PRIVACY POLICY:
  190.  
  191. We are committed to protecting the privacy of the customer. We will only use the information that we collect about the customer lawfully (in accordance with the Data Protection Act 1998). We will never collect sensitive information about the customers without explicit consent. The personal information which we hold will be held securely in accordance with our internal security policy and the law. 
  192.  
  193. Please note that we may occasionally e-mail promotions and special offers to your e-mail address which you may opt out, by sending a request to exclude you from our mailing list.
  194.  
  195.  
  196. eBay Policy
  197. I will send this code by postal mail. Sending it by email or by any other digital delivery method is not allowed and violates eBay policy.
  198.  
  199. If you have any questions/comments about any of our policy listed herein, please do not hesitate to contact us. 
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