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kormilo
Aug 11th, 2022
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  1. [2022-08-11 09:43:05]:
  2.  
  3. Invalid response. Try to repeat.
  4.  Body: [{"error":"Couldn't authenticate you"}];
  5.  Headers: [{"url":"https:\/\/awem.zendesk.com\/api\/v2\/tickets\/update_many.json","content_type":"application\/json; charset=utf-8","http_code":401,"header_size":1333,"request_size":346,"filetime":-1,"ssl_verify_result":0,"redirect_count":0,"total_time":0.273336,"namelookup_time":2.2e-5,"connect_time":0.001214,"pretransfer_time":0.013505,"size_upload":3829,"size_download":37,"speed_download":135,"speed_upload":14008,"download_content_length":37,"upload_content_length":3829,"starttransfer_time":0.014979,"redirect_time":0,"redirect_url":"","primary_ip":"104.16.53.111","certinfo":[],"primary_port":443,"local_ip":"172.31.0.177","local_port":35718}];
  6.  Payloads: [{"args":"{\"tickets\":[{\"url\":\"https:\\\/\\\/awem.zendesk.com\\\/api\\\/v2\\\/tickets\\\/519023.json\",\"id\":519023,\"external_id\":null,\"via\":{\"channel\":\"mobile_sdk\",\"source\":{\"from\":{},\"to\":{},\"rel\":\"mobile_sdk\"}},\"created_at\":\"2022-08-11T09:36:35Z\",\"updated_at\":\"2022-08-11T09:40:07Z\",\"type\":null,\"subject\":\"Cradle Of Empires (v.7.5.0) Sync Service - Appstore\",\"raw_subject\":\"Cradle Of Empires (v.7.5.0) Sync Service - Appstore\",\"description\":\"It\\u2018s happening daily now \\ud83d\\ude14\",\"priority\":\"high\",\"status\":\"open\",\"recipient\":null,\"requester_id\":363630075394,\"submitter_id\":363630075394,\"assignee_id\":836118261,\"organization_id\":null,\"group_id\":22062812,\"collaborator_ids\":[],\"follower_ids\":[],\"email_cc_ids\":[],\"forum_topic_id\":null,\"problem_id\":null,\"has_incidents\":false,\"is_public\":true,\"due_at\":null,\"tags\":[\"11.4\",\"12.0\",\"12.0.1\",\"12.1\",\"12.1.1\",\"12.1.2\",\"12.1.4\",\"12.2\",\"12.3.1\",\"12.4\",\"12.4.1\",\"12.4.2\",\"13.1.3\",\"13.3\",\"13.3.1\",\"13.4.1\",\"13.6\",\"14.4.2\",\"14.6\",\"14.7.1\",\"14.8\",\"14.8.1\",\"15.3.1\",\"15.5\",\"15.6\",\"5.0.0\",\"5.0.5\",\"5.1.0\",\"5.1.1\",\"5.2.0\",\"5.3.0\",\"5.4.0\",\"5.5.0\",\"5.5.5\",\"5.5.6\",\"5.6.0\",\"5.6.5\",\"5.7.0\",\"5.7.5\",\"5.7.6\",\"5.8.0\",\"5.9.0\",\"5.9.5\",\"6.0.0\",\"6.0.5\",\"6.0.6\",\"6.0.7\",\"6.0.8\",\"6.1.0\",\"6.1.1\",\"6.1.5\",\"6.2.0\",\"6.2.1\",\"6.2.5\",\"6.2.6\",\"6.2.8\",\"6.3.0\",\"6.3.5\",\"6.3.6\",\"6.4.0\",\"6.4.5\",\"6.4.6\",\"6.4.7\",\"6.5.0\",\"6.5.5\",\"6.5.6\",\"6.6.0\",\"6.6.2\",\"6.7.0\",\"6.7.1\",\"6.7.5\",\"6.7.6\",\"6.8.0\",\"6.8.5\",\"6.9.0\",\"6.9.5\",\"6.9.6\",\"7.1.1\",\"7.1.5\",\"7.2.0\",\"7.2.1\",\"7.3.0\",\"7.3.1\",\"7.4.0\",\"7.5.0\",\"9.3.5\",\"appstore\",\"coem\",\"country_1\",\"game_name_coem\",\"gl_3_coem\",\"ios\",\"ipad2_7\",\"ipad5_1\",\"iphone12_1\",\"iphone7_2\",\"issue\",\"killer_whale_coem\",\"sdk\",\"slack_notified\",\"vip_customer\"],\"custom_fields\":[{\"id\":24010812,\"value\":null},{\"id\":23974612,\"value\":null},{\"id\":23974622,\"value\":\"unknown\"},{\"id\":24020881,\"value\":\"Cradle of Empires\"},{\"id\":360020096080,\"value\":\"game_name_coem\"},{\"id\":28315829,\"value\":\"appstore\"},{\"id\":28465385,\"value\":null},{\"id\":360013294240,\"value\":null},{\"id\":6509852198034,\"value\":null},{\"id\":33760289,\"value\":null},{\"id\":33882425,\"value\":null},{\"id\":34004289,\"value\":null},{\"id\":34046285,\"value\":\"6.15\"},{\"id\":33761149,\"value\":null},{\"id\":360004604134,\"value\":\"74a1aa3a-a9f2-4475-885c-044070a34eb8@example.com\"},{\"id\":360004604154,\"value\":\"SupportID: 896228F9-8E15-4649-9C33-A127ACBF6247\\nAwem id: 91570d87-f3c6-410a-8bb5-99c0e4ca6a28\\nGame Version: 7.5.0\\nPrevious Game Version: 7.4.0\\nIssue Type: Issue\\nOS Version: 15.6\\nDevice: iPad5,1\\nLanguage: de\\nRegion: DE\\n\\nFacebook Username: unknown\"},{\"id\":360008721433,\"value\":\"iPad5,1\"},{\"id\":360023442673,\"value\":\"\\ud83d\\udcb0\"},{\"id\":360020151100,\"value\":\"7.5.0\"},{\"id\":360020151120,\"value\":\"15.6\"}],\"satisfaction_rating\":{\"score\":\"unoffered\"},\"sharing_agreement_ids\":[],\"fields\":[{\"id\":24010812,\"value\":null},{\"id\":23974612,\"value\":null},{\"id\":23974622,\"value\":\"unknown\"},{\"id\":24020881,\"value\":\"Cradle of Empires\"},{\"id\":360020096080,\"value\":\"game_name_coem\"},{\"id\":28315829,\"value\":\"appstore\"},{\"id\":28465385,\"value\":null},{\"id\":360013294240,\"value\":null},{\"id\":6509852198034,\"value\":null},{\"id\":33760289,\"value\":null},{\"id\":33882425,\"value\":null},{\"id\":34004289,\"value\":null},{\"id\":34046285,\"value\":\"6.15\"},{\"id\":33761149,\"value\":null},{\"id\":360004604134,\"value\":\"74a1aa3a-a9f2-4475-885c-044070a34eb8@example.com\"},{\"id\":360004604154,\"value\":\"SupportID: 896228F9-8E15-4649-9C33-A127ACBF6247\\nAwem id: 91570d87-f3c6-410a-8bb5-99c0e4ca6a28\\nGame Version: 7.5.0\\nPrevious Game Version: 7.4.0\\nIssue Type: Issue\\nOS Version: 15.6\\nDevice: iPad5,1\\nLanguage: de\\nRegion: DE\\n\\nFacebook Username: unknown\"},{\"id\":360008721433,\"value\":\"iPad5,1\"},{\"id\":360023442673,\"value\":\"\\ud83d\\udcb0\"},{\"id\":360020151100,\"value\":\"7.5.0\"},{\"id\":360020151120,\"value\":\"15.6\"}],\"followup_ids\":[],\"brand_id\":173221,\"allow_channelback\":false,\"allow_attachments\":true,\"result_type\":\"ticket\"}]}"}];
  7.  
  8. ;
  9. [2022-08-11 09:43:10]:
  10.  
  11. Invalid response. Try to repeat.
  12.  Body: [{"error":"Couldn't authenticate you"}];
  13.  Headers: [{"url":"https:\/\/awem.zendesk.com\/api\/v2\/tickets\/update_many.json","content_type":"application\/json; charset=utf-8","http_code":401,"header_size":1327,"request_size":346,"filetime":-1,"ssl_verify_result":0,"redirect_count":0,"total_time":0.276941,"namelookup_time":3.0e-5,"connect_time":0.001334,"pretransfer_time":0.015334,"size_upload":3829,"size_download":37,"speed_download":133,"speed_upload":13826,"download_content_length":37,"upload_content_length":3829,"starttransfer_time":0.017478,"redirect_time":0,"redirect_url":"","primary_ip":"104.16.53.111","certinfo":[],"primary_port":443,"local_ip":"172.31.0.177","local_port":35720}];
  14.  Payloads: [{"args":"{\"tickets\":[{\"url\":\"https:\\\/\\\/awem.zendesk.com\\\/api\\\/v2\\\/tickets\\\/519023.json\",\"id\":519023,\"external_id\":null,\"via\":{\"channel\":\"mobile_sdk\",\"source\":{\"from\":{},\"to\":{},\"rel\":\"mobile_sdk\"}},\"created_at\":\"2022-08-11T09:36:35Z\",\"updated_at\":\"2022-08-11T09:40:07Z\",\"type\":null,\"subject\":\"Cradle Of Empires (v.7.5.0) Sync Service - Appstore\",\"raw_subject\":\"Cradle Of Empires (v.7.5.0) Sync Service - Appstore\",\"description\":\"It\\u2018s happening daily now \\ud83d\\ude14\",\"priority\":\"high\",\"status\":\"open\",\"recipient\":null,\"requester_id\":363630075394,\"submitter_id\":363630075394,\"assignee_id\":836118261,\"organization_id\":null,\"group_id\":22062812,\"collaborator_ids\":[],\"follower_ids\":[],\"email_cc_ids\":[],\"forum_topic_id\":null,\"problem_id\":null,\"has_incidents\":false,\"is_public\":true,\"due_at\":null,\"tags\":[\"11.4\",\"12.0\",\"12.0.1\",\"12.1\",\"12.1.1\",\"12.1.2\",\"12.1.4\",\"12.2\",\"12.3.1\",\"12.4\",\"12.4.1\",\"12.4.2\",\"13.1.3\",\"13.3\",\"13.3.1\",\"13.4.1\",\"13.6\",\"14.4.2\",\"14.6\",\"14.7.1\",\"14.8\",\"14.8.1\",\"15.3.1\",\"15.5\",\"15.6\",\"5.0.0\",\"5.0.5\",\"5.1.0\",\"5.1.1\",\"5.2.0\",\"5.3.0\",\"5.4.0\",\"5.5.0\",\"5.5.5\",\"5.5.6\",\"5.6.0\",\"5.6.5\",\"5.7.0\",\"5.7.5\",\"5.7.6\",\"5.8.0\",\"5.9.0\",\"5.9.5\",\"6.0.0\",\"6.0.5\",\"6.0.6\",\"6.0.7\",\"6.0.8\",\"6.1.0\",\"6.1.1\",\"6.1.5\",\"6.2.0\",\"6.2.1\",\"6.2.5\",\"6.2.6\",\"6.2.8\",\"6.3.0\",\"6.3.5\",\"6.3.6\",\"6.4.0\",\"6.4.5\",\"6.4.6\",\"6.4.7\",\"6.5.0\",\"6.5.5\",\"6.5.6\",\"6.6.0\",\"6.6.2\",\"6.7.0\",\"6.7.1\",\"6.7.5\",\"6.7.6\",\"6.8.0\",\"6.8.5\",\"6.9.0\",\"6.9.5\",\"6.9.6\",\"7.1.1\",\"7.1.5\",\"7.2.0\",\"7.2.1\",\"7.3.0\",\"7.3.1\",\"7.4.0\",\"7.5.0\",\"9.3.5\",\"appstore\",\"coem\",\"country_1\",\"game_name_coem\",\"gl_3_coem\",\"ios\",\"ipad2_7\",\"ipad5_1\",\"iphone12_1\",\"iphone7_2\",\"issue\",\"killer_whale_coem\",\"sdk\",\"slack_notified\",\"vip_customer\"],\"custom_fields\":[{\"id\":24010812,\"value\":null},{\"id\":23974612,\"value\":null},{\"id\":23974622,\"value\":\"unknown\"},{\"id\":24020881,\"value\":\"Cradle of Empires\"},{\"id\":360020096080,\"value\":\"game_name_coem\"},{\"id\":28315829,\"value\":\"appstore\"},{\"id\":28465385,\"value\":null},{\"id\":360013294240,\"value\":null},{\"id\":6509852198034,\"value\":null},{\"id\":33760289,\"value\":null},{\"id\":33882425,\"value\":null},{\"id\":34004289,\"value\":null},{\"id\":34046285,\"value\":\"6.15\"},{\"id\":33761149,\"value\":null},{\"id\":360004604134,\"value\":\"74a1aa3a-a9f2-4475-885c-044070a34eb8@example.com\"},{\"id\":360004604154,\"value\":\"SupportID: 896228F9-8E15-4649-9C33-A127ACBF6247\\nAwem id: 91570d87-f3c6-410a-8bb5-99c0e4ca6a28\\nGame Version: 7.5.0\\nPrevious Game Version: 7.4.0\\nIssue Type: Issue\\nOS Version: 15.6\\nDevice: iPad5,1\\nLanguage: de\\nRegion: DE\\n\\nFacebook Username: unknown\"},{\"id\":360008721433,\"value\":\"iPad5,1\"},{\"id\":360023442673,\"value\":\"\\ud83d\\udcb0\"},{\"id\":360020151100,\"value\":\"7.5.0\"},{\"id\":360020151120,\"value\":\"15.6\"}],\"satisfaction_rating\":{\"score\":\"unoffered\"},\"sharing_agreement_ids\":[],\"fields\":[{\"id\":24010812,\"value\":null},{\"id\":23974612,\"value\":null},{\"id\":23974622,\"value\":\"unknown\"},{\"id\":24020881,\"value\":\"Cradle of Empires\"},{\"id\":360020096080,\"value\":\"game_name_coem\"},{\"id\":28315829,\"value\":\"appstore\"},{\"id\":28465385,\"value\":null},{\"id\":360013294240,\"value\":null},{\"id\":6509852198034,\"value\":null},{\"id\":33760289,\"value\":null},{\"id\":33882425,\"value\":null},{\"id\":34004289,\"value\":null},{\"id\":34046285,\"value\":\"6.15\"},{\"id\":33761149,\"value\":null},{\"id\":360004604134,\"value\":\"74a1aa3a-a9f2-4475-885c-044070a34eb8@example.com\"},{\"id\":360004604154,\"value\":\"SupportID: 896228F9-8E15-4649-9C33-A127ACBF6247\\nAwem id: 91570d87-f3c6-410a-8bb5-99c0e4ca6a28\\nGame Version: 7.5.0\\nPrevious Game Version: 7.4.0\\nIssue Type: Issue\\nOS Version: 15.6\\nDevice: iPad5,1\\nLanguage: de\\nRegion: DE\\n\\nFacebook Username: unknown\"},{\"id\":360008721433,\"value\":\"iPad5,1\"},{\"id\":360023442673,\"value\":\"\\ud83d\\udcb0\"},{\"id\":360020151100,\"value\":\"7.5.0\"},{\"id\":360020151120,\"value\":\"15.6\"}],\"followup_ids\":[],\"brand_id\":173221,\"allow_channelback\":false,\"allow_attachments\":true,\"result_type\":\"ticket\"}]}"}];
  15.  
  16. ;
  17. [2022-08-11 09:43:15]:
  18.  
  19. Invalid response. Try to repeat.
  20.  Body: [{"error":"Couldn't authenticate you"}];
  21.  Headers: [{"url":"https:\/\/awem.zendesk.com\/api\/v2\/tickets\/update_many.json","content_type":"application\/json; charset=utf-8","http_code":401,"header_size":1333,"request_size":346,"filetime":-1,"ssl_verify_result":0,"redirect_count":0,"total_time":0.274262,"namelookup_time":2.9e-5,"connect_time":0.001263,"pretransfer_time":0.013261,"size_upload":3829,"size_download":37,"speed_download":134,"speed_upload":13961,"download_content_length":37,"upload_content_length":3829,"starttransfer_time":0.01472,"redirect_time":0,"redirect_url":"","primary_ip":"104.16.53.111","certinfo":[],"primary_port":443,"local_ip":"172.31.0.177","local_port":35722}];
  22.  Payloads: [{"args":"{\"tickets\":[{\"url\":\"https:\\\/\\\/awem.zendesk.com\\\/api\\\/v2\\\/tickets\\\/519023.json\",\"id\":519023,\"external_id\":null,\"via\":{\"channel\":\"mobile_sdk\",\"source\":{\"from\":{},\"to\":{},\"rel\":\"mobile_sdk\"}},\"created_at\":\"2022-08-11T09:36:35Z\",\"updated_at\":\"2022-08-11T09:40:07Z\",\"type\":null,\"subject\":\"Cradle Of Empires (v.7.5.0) Sync Service - Appstore\",\"raw_subject\":\"Cradle Of Empires (v.7.5.0) Sync Service - Appstore\",\"description\":\"It\\u2018s happening daily now \\ud83d\\ude14\",\"priority\":\"high\",\"status\":\"open\",\"recipient\":null,\"requester_id\":363630075394,\"submitter_id\":363630075394,\"assignee_id\":836118261,\"organization_id\":null,\"group_id\":22062812,\"collaborator_ids\":[],\"follower_ids\":[],\"email_cc_ids\":[],\"forum_topic_id\":null,\"problem_id\":null,\"has_incidents\":false,\"is_public\":true,\"due_at\":null,\"tags\":[\"11.4\",\"12.0\",\"12.0.1\",\"12.1\",\"12.1.1\",\"12.1.2\",\"12.1.4\",\"12.2\",\"12.3.1\",\"12.4\",\"12.4.1\",\"12.4.2\",\"13.1.3\",\"13.3\",\"13.3.1\",\"13.4.1\",\"13.6\",\"14.4.2\",\"14.6\",\"14.7.1\",\"14.8\",\"14.8.1\",\"15.3.1\",\"15.5\",\"15.6\",\"5.0.0\",\"5.0.5\",\"5.1.0\",\"5.1.1\",\"5.2.0\",\"5.3.0\",\"5.4.0\",\"5.5.0\",\"5.5.5\",\"5.5.6\",\"5.6.0\",\"5.6.5\",\"5.7.0\",\"5.7.5\",\"5.7.6\",\"5.8.0\",\"5.9.0\",\"5.9.5\",\"6.0.0\",\"6.0.5\",\"6.0.6\",\"6.0.7\",\"6.0.8\",\"6.1.0\",\"6.1.1\",\"6.1.5\",\"6.2.0\",\"6.2.1\",\"6.2.5\",\"6.2.6\",\"6.2.8\",\"6.3.0\",\"6.3.5\",\"6.3.6\",\"6.4.0\",\"6.4.5\",\"6.4.6\",\"6.4.7\",\"6.5.0\",\"6.5.5\",\"6.5.6\",\"6.6.0\",\"6.6.2\",\"6.7.0\",\"6.7.1\",\"6.7.5\",\"6.7.6\",\"6.8.0\",\"6.8.5\",\"6.9.0\",\"6.9.5\",\"6.9.6\",\"7.1.1\",\"7.1.5\",\"7.2.0\",\"7.2.1\",\"7.3.0\",\"7.3.1\",\"7.4.0\",\"7.5.0\",\"9.3.5\",\"appstore\",\"coem\",\"country_1\",\"game_name_coem\",\"gl_3_coem\",\"ios\",\"ipad2_7\",\"ipad5_1\",\"iphone12_1\",\"iphone7_2\",\"issue\",\"killer_whale_coem\",\"sdk\",\"slack_notified\",\"vip_customer\"],\"custom_fields\":[{\"id\":24010812,\"value\":null},{\"id\":23974612,\"value\":null},{\"id\":23974622,\"value\":\"unknown\"},{\"id\":24020881,\"value\":\"Cradle of Empires\"},{\"id\":360020096080,\"value\":\"game_name_coem\"},{\"id\":28315829,\"value\":\"appstore\"},{\"id\":28465385,\"value\":null},{\"id\":360013294240,\"value\":null},{\"id\":6509852198034,\"value\":null},{\"id\":33760289,\"value\":null},{\"id\":33882425,\"value\":null},{\"id\":34004289,\"value\":null},{\"id\":34046285,\"value\":\"6.15\"},{\"id\":33761149,\"value\":null},{\"id\":360004604134,\"value\":\"74a1aa3a-a9f2-4475-885c-044070a34eb8@example.com\"},{\"id\":360004604154,\"value\":\"SupportID: 896228F9-8E15-4649-9C33-A127ACBF6247\\nAwem id: 91570d87-f3c6-410a-8bb5-99c0e4ca6a28\\nGame Version: 7.5.0\\nPrevious Game Version: 7.4.0\\nIssue Type: Issue\\nOS Version: 15.6\\nDevice: iPad5,1\\nLanguage: de\\nRegion: DE\\n\\nFacebook Username: unknown\"},{\"id\":360008721433,\"value\":\"iPad5,1\"},{\"id\":360023442673,\"value\":\"\\ud83d\\udcb0\"},{\"id\":360020151100,\"value\":\"7.5.0\"},{\"id\":360020151120,\"value\":\"15.6\"}],\"satisfaction_rating\":{\"score\":\"unoffered\"},\"sharing_agreement_ids\":[],\"fields\":[{\"id\":24010812,\"value\":null},{\"id\":23974612,\"value\":null},{\"id\":23974622,\"value\":\"unknown\"},{\"id\":24020881,\"value\":\"Cradle of Empires\"},{\"id\":360020096080,\"value\":\"game_name_coem\"},{\"id\":28315829,\"value\":\"appstore\"},{\"id\":28465385,\"value\":null},{\"id\":360013294240,\"value\":null},{\"id\":6509852198034,\"value\":null},{\"id\":33760289,\"value\":null},{\"id\":33882425,\"value\":null},{\"id\":34004289,\"value\":null},{\"id\":34046285,\"value\":\"6.15\"},{\"id\":33761149,\"value\":null},{\"id\":360004604134,\"value\":\"74a1aa3a-a9f2-4475-885c-044070a34eb8@example.com\"},{\"id\":360004604154,\"value\":\"SupportID: 896228F9-8E15-4649-9C33-A127ACBF6247\\nAwem id: 91570d87-f3c6-410a-8bb5-99c0e4ca6a28\\nGame Version: 7.5.0\\nPrevious Game Version: 7.4.0\\nIssue Type: Issue\\nOS Version: 15.6\\nDevice: iPad5,1\\nLanguage: de\\nRegion: DE\\n\\nFacebook Username: unknown\"},{\"id\":360008721433,\"value\":\"iPad5,1\"},{\"id\":360023442673,\"value\":\"\\ud83d\\udcb0\"},{\"id\":360020151100,\"value\":\"7.5.0\"},{\"id\":360020151120,\"value\":\"15.6\"}],\"followup_ids\":[],\"brand_id\":173221,\"allow_channelback\":false,\"allow_attachments\":true,\"result_type\":\"ticket\"}]}"}];
  23.  
  24. ;
  25. [2022-08-11 09:43:20]:
  26.  
  27. Invalid response. Try to repeat.
  28.  Body: [{"error":"Couldn't authenticate you"}];
  29.  Headers: [{"url":"https:\/\/awem.zendesk.com\/api\/v2\/tickets\/update_many.json","content_type":"application\/json; charset=utf-8","http_code":401,"header_size":1335,"request_size":346,"filetime":-1,"ssl_verify_result":0,"redirect_count":0,"total_time":0.27996600000000005,"namelookup_time":3.8e-5,"connect_time":0.001334,"pretransfer_time":0.014788,"size_upload":3829,"size_download":37,"speed_download":132,"speed_upload":13676,"download_content_length":37,"upload_content_length":3829,"starttransfer_time":0.01623,"redirect_time":0,"redirect_url":"","primary_ip":"104.16.53.111","certinfo":[],"primary_port":443,"local_ip":"172.31.0.177","local_port":35724}];
  30.  Payloads: [{"args":"{\"tickets\":[{\"url\":\"https:\\\/\\\/awem.zendesk.com\\\/api\\\/v2\\\/tickets\\\/519023.json\",\"id\":519023,\"external_id\":null,\"via\":{\"channel\":\"mobile_sdk\",\"source\":{\"from\":{},\"to\":{},\"rel\":\"mobile_sdk\"}},\"created_at\":\"2022-08-11T09:36:35Z\",\"updated_at\":\"2022-08-11T09:40:07Z\",\"type\":null,\"subject\":\"Cradle Of Empires (v.7.5.0) Sync Service - Appstore\",\"raw_subject\":\"Cradle Of Empires (v.7.5.0) Sync Service - Appstore\",\"description\":\"It\\u2018s happening daily now \\ud83d\\ude14\",\"priority\":\"high\",\"status\":\"open\",\"recipient\":null,\"requester_id\":363630075394,\"submitter_id\":363630075394,\"assignee_id\":836118261,\"organization_id\":null,\"group_id\":22062812,\"collaborator_ids\":[],\"follower_ids\":[],\"email_cc_ids\":[],\"forum_topic_id\":null,\"problem_id\":null,\"has_incidents\":false,\"is_public\":true,\"due_at\":null,\"tags\":[\"11.4\",\"12.0\",\"12.0.1\",\"12.1\",\"12.1.1\",\"12.1.2\",\"12.1.4\",\"12.2\",\"12.3.1\",\"12.4\",\"12.4.1\",\"12.4.2\",\"13.1.3\",\"13.3\",\"13.3.1\",\"13.4.1\",\"13.6\",\"14.4.2\",\"14.6\",\"14.7.1\",\"14.8\",\"14.8.1\",\"15.3.1\",\"15.5\",\"15.6\",\"5.0.0\",\"5.0.5\",\"5.1.0\",\"5.1.1\",\"5.2.0\",\"5.3.0\",\"5.4.0\",\"5.5.0\",\"5.5.5\",\"5.5.6\",\"5.6.0\",\"5.6.5\",\"5.7.0\",\"5.7.5\",\"5.7.6\",\"5.8.0\",\"5.9.0\",\"5.9.5\",\"6.0.0\",\"6.0.5\",\"6.0.6\",\"6.0.7\",\"6.0.8\",\"6.1.0\",\"6.1.1\",\"6.1.5\",\"6.2.0\",\"6.2.1\",\"6.2.5\",\"6.2.6\",\"6.2.8\",\"6.3.0\",\"6.3.5\",\"6.3.6\",\"6.4.0\",\"6.4.5\",\"6.4.6\",\"6.4.7\",\"6.5.0\",\"6.5.5\",\"6.5.6\",\"6.6.0\",\"6.6.2\",\"6.7.0\",\"6.7.1\",\"6.7.5\",\"6.7.6\",\"6.8.0\",\"6.8.5\",\"6.9.0\",\"6.9.5\",\"6.9.6\",\"7.1.1\",\"7.1.5\",\"7.2.0\",\"7.2.1\",\"7.3.0\",\"7.3.1\",\"7.4.0\",\"7.5.0\",\"9.3.5\",\"appstore\",\"coem\",\"country_1\",\"game_name_coem\",\"gl_3_coem\",\"ios\",\"ipad2_7\",\"ipad5_1\",\"iphone12_1\",\"iphone7_2\",\"issue\",\"killer_whale_coem\",\"sdk\",\"slack_notified\",\"vip_customer\"],\"custom_fields\":[{\"id\":24010812,\"value\":null},{\"id\":23974612,\"value\":null},{\"id\":23974622,\"value\":\"unknown\"},{\"id\":24020881,\"value\":\"Cradle of Empires\"},{\"id\":360020096080,\"value\":\"game_name_coem\"},{\"id\":28315829,\"value\":\"appstore\"},{\"id\":28465385,\"value\":null},{\"id\":360013294240,\"value\":null},{\"id\":6509852198034,\"value\":null},{\"id\":33760289,\"value\":null},{\"id\":33882425,\"value\":null},{\"id\":34004289,\"value\":null},{\"id\":34046285,\"value\":\"6.15\"},{\"id\":33761149,\"value\":null},{\"id\":360004604134,\"value\":\"74a1aa3a-a9f2-4475-885c-044070a34eb8@example.com\"},{\"id\":360004604154,\"value\":\"SupportID: 896228F9-8E15-4649-9C33-A127ACBF6247\\nAwem id: 91570d87-f3c6-410a-8bb5-99c0e4ca6a28\\nGame Version: 7.5.0\\nPrevious Game Version: 7.4.0\\nIssue Type: Issue\\nOS Version: 15.6\\nDevice: iPad5,1\\nLanguage: de\\nRegion: DE\\n\\nFacebook Username: unknown\"},{\"id\":360008721433,\"value\":\"iPad5,1\"},{\"id\":360023442673,\"value\":\"\\ud83d\\udcb0\"},{\"id\":360020151100,\"value\":\"7.5.0\"},{\"id\":360020151120,\"value\":\"15.6\"}],\"satisfaction_rating\":{\"score\":\"unoffered\"},\"sharing_agreement_ids\":[],\"fields\":[{\"id\":24010812,\"value\":null},{\"id\":23974612,\"value\":null},{\"id\":23974622,\"value\":\"unknown\"},{\"id\":24020881,\"value\":\"Cradle of Empires\"},{\"id\":360020096080,\"value\":\"game_name_coem\"},{\"id\":28315829,\"value\":\"appstore\"},{\"id\":28465385,\"value\":null},{\"id\":360013294240,\"value\":null},{\"id\":6509852198034,\"value\":null},{\"id\":33760289,\"value\":null},{\"id\":33882425,\"value\":null},{\"id\":34004289,\"value\":null},{\"id\":34046285,\"value\":\"6.15\"},{\"id\":33761149,\"value\":null},{\"id\":360004604134,\"value\":\"74a1aa3a-a9f2-4475-885c-044070a34eb8@example.com\"},{\"id\":360004604154,\"value\":\"SupportID: 896228F9-8E15-4649-9C33-A127ACBF6247\\nAwem id: 91570d87-f3c6-410a-8bb5-99c0e4ca6a28\\nGame Version: 7.5.0\\nPrevious Game Version: 7.4.0\\nIssue Type: Issue\\nOS Version: 15.6\\nDevice: iPad5,1\\nLanguage: de\\nRegion: DE\\n\\nFacebook Username: unknown\"},{\"id\":360008721433,\"value\":\"iPad5,1\"},{\"id\":360023442673,\"value\":\"\\ud83d\\udcb0\"},{\"id\":360020151100,\"value\":\"7.5.0\"},{\"id\":360020151120,\"value\":\"15.6\"}],\"followup_ids\":[],\"brand_id\":173221,\"allow_channelback\":false,\"allow_attachments\":true,\"result_type\":\"ticket\"}]}"}];
  31.  
  32. ;
  33. [2022-08-11 09:43:26]:
  34.  
  35. Invalid response. Try to repeat.
  36.  Body: [{"error":"Couldn't authenticate you"}];
  37.  Headers: [{"url":"https:\/\/awem.zendesk.com\/api\/v2\/tickets\/update_many.json","content_type":"application\/json; charset=utf-8","http_code":401,"header_size":1331,"request_size":346,"filetime":-1,"ssl_verify_result":0,"redirect_count":0,"total_time":0.250082,"namelookup_time":3.0e-5,"connect_time":0.001512,"pretransfer_time":0.015585,"size_upload":3829,"size_download":37,"speed_download":147,"speed_upload":15310,"download_content_length":37,"upload_content_length":3829,"starttransfer_time":0.017872,"redirect_time":0,"redirect_url":"","primary_ip":"104.16.53.111","certinfo":[],"primary_port":443,"local_ip":"172.31.0.177","local_port":35726}];
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  39.  
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