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  1.  
  2.  
  3.  
  4. Troubleshooting Information
  5.  
  6.  
  7.  
  8.  
  9. This page contains technical information that might be useful when you're
  10. trying to solve a problem. If you are looking for answers to common questions
  11. about Firefox, check out our support website.
  12.  
  13.  
  14.  
  15.  
  16.  
  17.  
  18.  
  19.  
  20.  
  21.  
  22.  
  23.  
  24. Application Basics
  25.  
  26.  
  27.  
  28.  
  29.  
  30.  
  31. Name
  32.  
  33.  
  34. Firefox
  35.  
  36.  
  37.  
  38.  
  39. Version
  40.  
  41.  
  42. 9.0.1
  43.  
  44.  
  45.  
  46.  
  47. User Agent
  48.  
  49.  
  50. Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1
  51.  
  52.  
  53.  
  54.  
  55. Profile Directory
  56.  
  57.  
  58.  
  59.  
  60.  
  61.  
  62.  
  63.  
  64.  
  65. Enabled Plugins
  66.  
  67.  
  68.  
  69. about:plugins
  70.  
  71.  
  72.  
  73.  
  74.  
  75. Build Configuration
  76.  
  77.  
  78.  
  79. about:buildconfig
  80.  
  81.  
  82.  
  83.  
  84.  
  85. Crash Reports
  86.  
  87.  
  88.  
  89. about:crashes
  90.  
  91.  
  92.  
  93.  
  94.  
  95. Memory Use
  96.  
  97.  
  98.  
  99. about:memory
  100.  
  101.  
  102.  
  103.  
  104.  
  105.  
  106.  
  107.  
  108.  
  109. Extensions
  110.  
  111.  
  112.  
  113.  
  114.  
  115.  
  116. Name
  117.  
  118.  
  119. Version
  120.  
  121.  
  122. Enabled
  123.  
  124.  
  125. ID
  126.  
  127.  
  128.  
  129.  
  130. FastAccess Web Login1.37falsefassoxpcom@sensiblevision.com
  131.  
  132.  
  133.  
  134.  
  135.  
  136. Modified Preferences
  137.  
  138.  
  139.  
  140.  
  141.  
  142. Name
  143.  
  144.  
  145.  
  146. Value
  147.  
  148.  
  149.  
  150.  
  151. browser.places.smartBookmarksVersion2browser.startup.homepage_override.buildID20111220165912browser.startup.homepage_override.mstonerv:9.0.1extensions.lastAppVersion9.0.1gfx.blacklist.webgl.angle3network.cookie.prefsMigratedtrueplaces.history.expiration.transient_current_max_pages104858places.history.expiration.transient_optimal_database_size167772160privacy.sanitize.migrateFx3Prefstrue
  152.  
  153.  
  154.  
  155.  
  156. Graphics
  157.  
  158.  
  159.  
  160.  
  161. Adapter DescriptionIntel(R) HD Graphics FamilyVendor ID8086Device ID0116Adapter RAMUnknownAdapter Driversigdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32Driver Version8.15.10.2455Driver Date7-19-2011Adapter Description (GPU #2)NVIDIA GeForce GT 540M Vendor ID (GPU #2)10deDevice ID (GPU #2)0df4Adapter RAM (GPU #2)2048Adapter Drivers (GPU #2)nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2umDriver Version (GPU #2)8.17.12.8562Driver Date (GPU #2)10-15-2011Direct2D EnabledtrueDirectWrite Enabledtrue (6.1.7601.17563)ClearType ParametersClearType parameters not foundWebGL RendererBlocked for your graphics card because of unresolved driver issues.GPU Accelerated Windows1/1 Direct3D 10
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