Advertisement
Not a member of Pastebin yet?
Sign Up,
it unlocks many cool features!
- Add PlayStation_Network@playstation-email.com to your address book
- ===================================
- PlayStation(R)Network
- ===================================
- Valued PlayStation Network/Qriocity Customer:
- We have discovered that between April 17 and April 19, 2011,
- certain PlayStation Network and Qriocity service user account
- information was compromised in connection with an illegal and
- unauthorized intrusion into our network. In response to this
- intrusion, we have:
- 1) Temporarily turned off PlayStation Network and Qriocity services;
- 2) Engaged an outside, recognized security firm to conduct a
- full and complete investigation into what happened; and
- 3) Quickly taken steps to enhance security and strengthen our
- network infrastructure by rebuilding our system to provide you
- with greater protection of your personal information.
- We greatly appreciate your patience, understanding and goodwill
- as we do whatever it takes to resolve these issues as quickly
- and efficiently as practicable.
- Although we are still investigating the details of this incident,
- we believe that an unauthorized person has obtained the following
- information that you provided: name, address (city, state/province,
- zip or postal code), country, email address, birthdate, PlayStation
- Network/Qriocity password, login, password security answers, and handle/PSN
- online ID. It is also possible that your profile data may have been obtained,
- including purchase history and billing address (city, state/province, zip
- or postal code). If you have authorized a sub-account for your dependent,
- the same data with respect to your dependent may have been obtained.
- While there is no evidence that credit card data was taken at this time,
- we cannot rule out the possibility. If you have provided your credit card
- data through PlayStation Network or Qriocity, out of an abundance of caution
- we are advising that your credit card number (excluding security code) and
- expiration date may also have been obtained.
- For your security, we encourage you to be especially aware of email,
- telephone, and postal mail scams that ask for personal or sensitive
- information. Sony will not contact you in any way, including by email,
- asking for your credit card number, social security, tax identification
- or similar number or other personally identifiable information. If you
- are asked for this information, you can be confident Sony is not the
- entity asking. When the PlayStation Network and Qriocity services are
- fully restored, we strongly recommend that you log on and change your
- password. Additionally, if you use your PlayStation Network or Qriocity
- user name or password for other unrelated services or accounts, we
- strongly recommend that you change them as well.
- To protect against possible identity theft or other financial loss,
- we encourage you to remain vigilant, to review your account statements
- and to monitor your credit or similar types of reports.
- We thank you for your patience as we complete our investigation of
- this incident, and we regret any inconvenience. Our teams are working
- around the clock on this, and services will be restored as soon as
- possible. Sony takes information protection very seriously and will
- continue to work to ensure that additional measures are taken to
- protect personally identifiable information. Providing quality and
- secure entertainment services to our customers is our utmost priority.
- Please contact us at 1-800-345-7669 should you have any additional questions.
- Sincerely,
- Sony Computer Entertainment and Sony Network Entertainment
Advertisement
Add Comment
Please, Sign In to add comment
Advertisement