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- *****************************************
- Cox High Speed Internet Notification
- *****************************************
- Dear Cox High Speed Internet Customer,
- We'd like to take this opportunity to announce the availability of the
- Data Usage Meter. This new feature provides an easy way to check
- monthly household high-speed Internet data usage at any time. Monthly
- data usage is the amount of data that users send, receive, download or
- upload each month for movies and videos, photos, web surfing, email,
- gaming, and other files.
- Each of our packages has a specific data usage amount. The amount
- depends on your Cox High Speed Internet package and corresponds to the
- speeds provided with the package. Our speediest package provides the
- highest usage amount. You are currently subscribed to the Premier
- Package which has a monthly data usage amount of 250 Gigabytes (GB).
- This is equivalent to streaming about 138 standard definition
- movies, or 83 high definition movies in a month*.
- The vast majority of our customers do not exceed their usage amount in
- a month and Cox does not charge you an additional fee if you exceed
- it. However, if you find that you are exceeding the usage amount for
- your package, you should check for the following potential causes:
- An unsecured wireless home network. If your wireless router does not
- have security enabled, others outside your home may be using your
- Internet service. Cox provides a free tool to test the security of
- your home network. The Home Network Security Check can be accessed by
- logging into your account via myaccount.cox.net which will place you
- into Internet Tools. From there, simply select the Home Network tab
- A computer virus. If your computer is infected with a virus, it may be
- transmitting large amounts of data without your knowledge. Cox
- strongly advocates Internet safety and security. That's why we offer
- all of our High Speed Internet customers free security software that
- will help protect your computers. Cox Security Suite Powered by McAfee
- will shield you from many viruses, spam, phishing and spyware. It even
- comes with parental controls.
- To download your copy in just a few minutes, simply visit
- myaccount.cox.net and select the Security Suite tab in Internet Tools.
- If after checking for these problems you find that you are still
- exceeding the usage amount, you may want to consider upgrading to
- another package that more closely matches your use of the service.
- Cox's top High Speed Internet package includes 400 GB per month.
- _____________________________________________________________________
- To view your current data usage, follow these easy steps:
- 1. Visit myaccount.cox.net
- 2. Sign in with your primary Cox username and password
- 3. Select the "Data Usage Allowance" tab on the left bar
- _____________________________________________________________________
- The Data Usage Meter shows daily and monthly usage for your account
- starting with the beginning of your billing period. The monthly view
- shows the usage by month determined by the date of the end of your
- billing period. Over time, you will be able to see your household
- usage over the previous 12 months. The Data Usage Meter is only
- available to primary account users and secondary user accounts with
- billing access.
- If you would like to learn more about the Data Usage Meter and how it
- works, please click here.
- http://updates.cox.com/cgi-bin3/DM/t/expa0BWgySb0ZQb0LQh0E7
- To view the Cox High Speed Internet Acceptable Use Policy please visit
- http://updates.cox.com/cgi-bin3/DM/t/expa0BWgySb0ZQb0LQi0E8
- You can also contact your local Cox customer service center for more
- information. Visit
- http://updates.cox.com/cgi-bin3/DM/t/expa0BWgySb0ZQb0LQj0EA
- to find your local Cox contact number.
- Thank you for choosing Cox
- * Based on 1.8 GB for a Standard Definition Movie, 3 GB for a
- High Definition Movie
- _____________________________________________________________________
- Please add Cox_Net@updates.cox.com to your address book to
- ensure you receive future emails.
- Cox Communications respects your privacy. For a complete
- description of our privacy policy, click here.
- http://updates.cox.com/cgi-bin3/DM/t/expa0BWgySb0ZQb0LQk0EB
- If you do not wish to receive emails like this in the future,
- please click here.
- http://updates.cox.com/cgi-bin3/DM/t/expa0BWgySb0ZQb0LQl0EC
- (C)2011 Cox Communications, Inc. All rights reserved.
- This email was sent by:
- Cox Communications, Inc.
- 1400 Lake Hearn Dr.
- Atlanta, GA 30319, USA
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