Save Chat
 Francois C
Thank you for contacting Corsair Live Support. How may we assist you today?
10:20:21 PM
Me
Hello, I purchased a corsair K95 RGB keyboard, at Christmas 2015, however the Z and X keys are beginning to wear down after 5 Months, all other keys are okay. I'm disappointed with the quality of the make of this product compared to other corsair products that I have purchased in the past. I was unable to find a amicable solution.

Please give me advice on how to get replacement parts as they are becoming harder to use and becoming a eyesore.
10:21:00 PM
Francois C
Hello Jamie.  Does this problem lie specifically with the key caps or is the switch underneath the keys not functioning either?
10:21:39 PM
Me
Just the key caps
10:21:47 PM
the Cherry red mx switches are okay
10:21:58 PM
Francois C
We can provide you with replacement keycaps.  Just go ahead and submit a ticket on http://corsair.force.com requesting the Z and X key caps and an agent will accommodate you.
10:22:45 PM
Me
How much are they likely to cost including postage, any ideas
10:23:02 PM
Francois C
This is a warranty replacement.  We will just mail you the key caps.  You won't have to send anything back to Corsair.
10:23:22 PM
Me
Okay thanks very much for your help!
10:23:35 PM
You've ended the chat.