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- <b>Quant-Qual Approach</b>
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- <b>Qual-Quant Approach</b>
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- Overview
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- The process begins by fielding an online quantitative study and then extracting a specific segment for a further in-depth
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- Survey participants can be categorised via the real time survey. Where a respondent qualifies for participation in an online
- discussion group, they can be further segmented into different groups for detailed discussion, be it one-to-one or an open-style forum.
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- Recruited participants can join the discussion from any location at any time. A wide range of topics can be progressively added
- and the overtime session will remain open until the required sample has been interviewed.
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- <u>Real-Time / Interactive Focus Group</u>
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- A survey component can be incorporated together with the selected discussion topics (pre-loaded before the group starts) or a
- follow-up online survey can be added at the end of the group.
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- For quantifiable assessments, an online survey is constructed based on the findings from the qualitative segment.
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- <u>Overtime Focus Group / Bulletin Board</u>
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- As the group progresses, a quick survey or poll can be deployed, or even an ad-hoc survey quickly created based on the
- qualitative findings derived.
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- For an exploratory study, online diaries can be included to gain a greater understanding of re-occurring behaviour and usage
- patterns.
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- Key Benefits
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- Recruitment can be implemented concurrently for this two-pronged approach, thus saving time and cost.
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- . Offers reliable data that is statistically representative (representation of population or based on target profile), with
- comprehensive reporting and insights
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- . Use of an engaging and interactive online environment facilitates richer and more thoughtful respondent dialogue.
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- Projective techniques</a> can be used to unearth rational and
- emotional associations and drivers, rather than relying on simple open-ended responses.
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- Depending on your research objectives, the project can run concurrently as a single phase or subsequently (i.e. deploying an
- online survey after the qualitative segment); with quick turnaround time and ease to implement.
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- Uncovering holistic insights armed with empirical data
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- . Real-time brainstorming ideas and in-depth understanding can empower researchers to make timely collaborative decisions with their
- clients to define the research scope and objectives for the quantitative stage.
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- . Delve in deeper to explore the consumers’ minds and hearts and further add context and validation to the quantitative findings.
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- How do we use it?
- Some examples of studies
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- Segmentation studies where greater insights are required to understand the differences between specific segments and the
- population as a whole.
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- Communication studies. For example, advertising studies, concept testing, packaging evaluation, etc. Essentially painting a
- clearer picture for the test stimulus or clearly identifying the consumers winning preference, diagnosing message takeout or dissecting
- the message with executional elements for effective marketing strategy and positioning.
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- Brand equity research with exploratory or observational research assessment such as ethnography.
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- Idea generation research for new product development, product improvement or repositioning, needs assessment, testing niche
- market, etc.
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- Usage and attitude studies; to diagnose the changing consumer behaviour and the underlying attitudes that fuel their needs.
- An extensive survey is then conducted to analyse their demographic and psychographic profiles, validate and segment their behaviour.
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- Satisfaction studies; to explore and understand the perceptions and expectations of your target group, measure key performance
- indicators and identify opportunities for improvement.
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