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  1.  
  2. </div></div></div></div></div></div></div></div></div><head><div class="qtd-body"><div class="yiv6124902826yqt4005296399" id="yiv6124902826yqt42087"><title>Apple - Support</title><style type="text/css">
  3. #yiv6124902826 a, #yiv6124902826 a.yiv6124902826aapl-link, #yiv6124902826 a.yiv6124902826aapl-link:link {text-decoration:none;color:#0088cc;}
  4. #yiv6124902826 a.yiv6124902826aapl-link:hover {text-decoration:underline;}
  5.  
  6. #yiv6124902826 filtered {
  7. }
  8. #yiv6124902826 #yiv6124902826aapl-eyebrow a, #yiv6124902826 #yiv6124902826aapl-footer a {color:inherit;}
  9. #yiv6124902826 </style></head><div><div>
  10. <table align="center" width="100%" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td colspan="1" rowspan="1" style="padding:30px 30px 40px 30px;background-color:#454545;">
  11. <table align="center" width="700" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff"><tbody><tr><td colspan="1" rowspan="1">
  12. <img src="https://ecp.yusercontent.com/mail?url=http%3A%2F%2Fwww.apple.com%2Fsupport%2Fimages%2Femails%2FtopCap474747.gif&t=1573586439&ymreqid=013c25c7-4bd7-c61f-1c4f-8f0000019600&sig=aYPMEk89yL2ku7w6aN2igg--~C" width="700" height="45" style="display:block;margin:0;" border="0" alt=""><img src="https://ecp.yusercontent.com/mail?url=http%3A%2F%2Fwww.apple.com%2Fsupport%2Fimages%2Femails%2Fhdr_AppleSupport.gif&t=1573586439&ymreqid=013c25c7-4bd7-c61f-1c4f-8f0000019600&sig=jLN4a0LjaZX6_oiy6b2sJg--~C" width="700" height="56" style="display:block;margin:0;" border="0" alt="Apple Support">
  13. </td></tr><tr><td colspan="1" rowspan="1" style="padding:16px 20px 16px 20px;">
  14. <div style="color:rgb(69, 69, 69);font-size:12px;line-height:1.5em;font-family:'Lucida Grande', 'Lucida Sans', 'Lucida Sans Unicode', Arial, Helvetica, Verdana, sans-serif;">
  15. Dear Gregory John,
  16. </div>
  17. </td></tr><tr><td colspan="1" rowspan="1" style="padding:0px 20px 16px 20px;">
  18. <div style="color:rgb(69, 69, 69);font-size:12px;line-height:1.5em;font-family:'Lucida Grande', 'Lucida Sans', 'Lucida Sans Unicode', Arial, Helvetica, Verdana, sans-serif;">
  19. Thank you for contacting Apple.
  20. </div>
  21. </td></tr><tr><td colspan="1" rowspan="1" style="padding:0px 20px 16px 20px;">
  22.  
  23. <table align="center" width="660" border="0" cellspacing="0" cellpadding="0" bgcolor="#eeeeee"><tbody><tr><td colspan="1" rowspan="1" style="padding:16px 20px 16px 20px;">
  24. <div style="color:rgb(69, 69, 69);font-size:12px;line-height:1.5em;font-family:'Lucida Grande', 'Lucida Sans', 'Lucida Sans Unicode', Arial, Helvetica, Verdana, sans-serif;">
  25. <b>Your support Advisor, Trish, has a follow-up message for you:</b>
  26. </div>
  27. </td></tr><tr><td colspan="1" rowspan="1" style="padding:0px 20px 16px 20px;">
  28. <div style="color:rgb(69, 69, 69);font-size:12px;line-height:1.5em;font-family:'Lucida Grande', 'Lucida Sans', 'Lucida Sans Unicode', Arial, Helvetica, Verdana, sans-serif;">
  29. Talk to you tomorrow!!<br clear="none"><br clear="none">Trish Cooke<br clear="none">trish_cooke@apple.com<br clear="none">1-877-388-0879 Ext. 84360<br clear="none">Hours/Days in the office: 2.30-11pm EST with Sun/Mon Off
  30. </div>
  31. </td></tr></tbody></table>
  32.  
  33. </td></tr><tr><td colspan="1" rowspan="1" style="padding:0px 20px 16px 20px;">
  34. <div style="color:rgb(69, 69, 69);font-size:12px;line-height:1.5em;font-family:'Lucida Grande', 'Lucida Sans', 'Lucida Sans Unicode', Arial, Helvetica, Verdana, sans-serif;">
  35. We have created case number 531051026 for your reference. If you need to contact us again about this issue, providing the case number will help our Advisor quickly locate your case.
  36. </div>
  37. </td></tr><tr><td colspan="1" rowspan="1" style="padding:0px 20px 20px 20px;">
  38. <div style="color:rgb(69, 69, 69);font-size:12px;line-height:1.5em;font-family:'Lucida Grande', 'Lucida Sans', 'Lucida Sans Unicode', Arial, Helvetica, Verdana, sans-serif;">
  39. Sincerely,<br clear="none">
  40. Apple Support
  41. </div>
  42. </td></tr><tr><td colspan="1" rowspan="1" style="padding:0px 20px 16px 20px;">
  43. <div style="color:rgb(69, 69, 69);font-size:12px;line-height:1.5em;font-family:'Lucida Grande', 'Lucida Sans', 'Lucida Sans Unicode', Arial, Helvetica, Verdana, sans-serif;">We are here to help. Visit <a rel="nofollow" shape="rect" class="yiv6124902826aapl-link" style="color:rgb(0, 154, 213);font-family:'Lucida Grande', 'Lucida Sans', 'Lucida Sans Unicode', Arial, Helvetica, Verdana, sans-serif;" target="_blank" href="http://www.apple.com/support/">Apple Support</a> to learn more about your product, download the latest software updates, share tips and solutions with users all over the world, and find out the best way to contact Apple for assistance.</div>
  44. </td></tr><tr><td colspan="1" rowspan="1" style="padding-top:10px;">
  45. <img src="https://ecp.yusercontent.com/mail?url=http%3A%2F%2Fimages.apple.com%2Fsupport%2Fimages%2Femails%2FprofileBoot474747.gif&t=1573586439&ymreqid=013c25c7-4bd7-c61f-1c4f-8f0000019600&sig=0eujBdOYQXvEI2tZJTZAMQ--~C" width="700" height="10" style="display:block;margin:0;" border="0" alt="">
  46. </td></tr></tbody></table>
  47.  
  48.  
  49. <table align="center" id="yiv6124902826aapl-footer" width="700" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td colspan="1" rowspan="1" style="padding:20px 20px 10px 18px;">
  50. <div style="font-size:9px;line-height:12px;color:rgb(153, 153, 153);font-family:Geneva, Verdana, Arial, Helvetica, sans-serif;">
  51. TM and copyright © 2013
  52. Apple Inc. 1 Infinite Loop, MS 96-DM, Cupertino, CA 95014.<br clear="none">
  53. <a rel="nofollow" shape="rect" target="_blank" href="http://www.apple.com/legal/" style="text-decoration:underline;color:rgb(153, 153, 153);font-family:Geneva, Verdana, Arial, Helvetica, sans-serif;">All Rights Reserved</a> / <a rel="nofollow" shape="rect" target="_blank" href="http://www.apple.com/privacy/" style="text-decoration:underline;color:rgb(153, 153, 153);font-family:Geneva, Verdana, Arial, Helvetica, sans-serif;">Privacy Policy</a> / <a rel="nofollow" shape="rect" target="_blank" href="http://www.apple.com/support/" style="text-decoration:underline;color:rgb(153, 153, 153);font-family:Geneva, Verdana, Arial, Helvetica, sans-serif;">Apple Support</a>
  54. </div>
  55. </td></tr></tbody></table>
  56. </td></tr></tbody></table>
  57.  
  58. </div>
  59. <img src="https://ecp.yusercontent.com/mail?url=http%3A%2F%2Foutsideapple.apple.com%2Fimg%2FAPPLE_EMAIL_LINK%2Fspacer4.gif%3Fv%3D2%26a%3Do1ISJwVSn2HZsR67Bmr9DT5MSz8tl%252B85neLdZ%252FBEmtv1aDXTaoIOYp7HShRMvgx1EJZDaoZjjeFekm0NMvO6n9Mh%252BXbEliA0ai%252FKXgFMrYeY7uOtF926rKHv6qC%252FGh3kQ5rBp9LqPw3M%252BjV0MtLoQJnkYHDL0rXLf1LhOov9uUfHvc3dNCqbTr0jeWQ7%252B0YzCbGSN%252BHnqBQMi%252FjKKb%252BPYWVXXbNKiNp53k5gy9TcvZTOatOf2Sm%252F5qSaQQu9rxd7OXZwL%252BIVWFVhFMYJYxDs6FKp16iqk6dH%252BZz%252BPLscWpW6HhvszuJtHJi8pU2Dz3Hdobei0m1XrspqVrj3AdORkd%252FuW9dTYNgZHqCQs5pcDXNcyiGztRmPDgeaOu3eel875ah%252BC5Zv2b5DfRo0gEk8ADnMQmWLoQmoom8cOYT9N9qCzYWNN0ZXQgDtp%252BbkB2SpfSHxWbLjPqbt6T9UwYw5OrGkhHPAlCRGJl3g4rWEpUWyUmK8oMkVlMYhNT00ZEBcHmHXWFrT7B5OO02%252Fv5ZInWKUDmj7kfccsIXvczAatLdNbyKCi2ntHS8lJrJQqJl0UxfuoA5%252F37duqD%252B44VizdoLNhY03RldCAO2n5uQHZKk5K3i8YKVm9f8MJX%252FaeiDc&t=1573586439&ymreqid=013c25c7-4bd7-c61f-1c4f-8f0000019600&sig=KjzdeQ3QPtiXJmTUP2g3mw--~C">
  60. <br clear="none"><br clear="none">
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