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- var errors = {
- '0': 'The operation has been successfully completed',
- '-3' : 'The request cannot be completed because the timeout value has beenexceeded',
- '-5' : 'There are no available events',
- '-16777216' : 'The request to a server of the Presence Suite cannot be completed because the timeout value has been exceeded',
- '-16777217' : 'Unable to connect to a server of the Presence Suite',
- '-16777222' : 'The TCP/IP connection is not open',
- '-16777224' : 'This version of the Presence Agent Web Services is not supported by a server of the Presence Suite',
- '-33554432' : 'The service does not exist',
- '-33554435' : 'The service is disabled',
- '-33554440' : 'The service is paused',
- '-33554442' : 'The outbound service configuration does not support the operation',
- '-33554444' : 'The outbound service is out of service calling hours',
- '-33554445' : 'The outbound service does not exist',
- '-33619968' : 'An agent with the same login is already connected',
- '-33619969' : 'No agent is connected with this login',
- '-33619970' : 'The agent is already working',
- '-33619971' : 'The agent is not working',
- '-33619972' : 'The agent is not working in the service r which the request has been made',
- '-33619973' : 'The agent is not connected to any service',
- '-33619975' : 'Unable to perform the agent login to the station in the ACD system',
- '-33619976' : 'Unable to perform the agent login to the Presence syem (the login or password is not valid)',
- '-33685506' : 'The qualification code does not exist for the service',
- '-33685509' : 'An error has occurred when generating the predictive call',
- '-33685510' : 'An error has occurred when generating the preview call',
- '-33685511' : 'There are no available phantom extensions to generate a preview call',
- '-33685512' : 'An error has occurred when inserting the outbound record into the database',
- '-33685513' : 'The outbound service load does not exist',
- '-33685514' : 'The current outbound contact does not exist in Presence Server',
- '-33685515' : 'The current inbound contact does not exist in Presence Server',
- '-33685516' : 'The phone number has been found in a Do-Not-Call list of the service',
- '-33685517' : 'The outbound service load is disabled',
- '-33685518' : 'The phone number does not contain any digits',
- '-33685520' : 'The default time zone for the outbound record is not added to the service',
- '-33685521' : 'At least one of the phone number descriptions is incorrect or is not added to the service',
- '-33685522' : 'Maximum number of pending requests that insert a new tbound record has been exceeded',
- '-33751040' : 'There are not available outbound records to be handled',
- '-33816576' : 'No data are associated to the contact with that key',
- '-34013184' : 'The maximum number of Presence Agent licenses has been exceeded',
- '-34078722' : 'An internal error has occurred in Presence Server when processing the operation',
- '-34144256' : 'Maximum number of connected agents has been exceeded',
- '-34144257' : 'Maximum number of additional data that can be attached to the contact has been exceeded',
- '-34144516' : 'Maximum number of pending manual tbound ACD calls by agent has been exceeded',
- '-50331655' : 'The call is already being recorded',
- '-50331656' : 'The recording does not exist',
- '-50331657' : 'The call to be recorded has not been found in thPresence Recording call list',
- '-50331658' : 'The call to be recorded has not been answered yet',
- '-50331659' : 'There are no active calls to record in the extension',
- '-50331662' : 'Unable to pause the recording',
- '-50331663' : 'Unable to resume the recording',
- '-50331664' : 'Unable to stop the recording',
- '-50331666' : 'The recording is already started',
- '-50331667' : 'The recording is already paused',
- '-50331668' : 'The recording is already stopped',
- '-50593797' : 'An internal error has occurred in Presence Recording when processing the operation',
- '-150994945' : 'An internal error has occurred in the Presence Agent Web Services when processing the operation',
- '-150994946' : 'An internal error has occurred in the Presence Agent Web Services when processing the operation',
- '-150994947' : 'The agent session cannot be started',
- '-150994948' : 'Unable to connect to the CTI server',
- '-150994949' : 'Unable to connect to the database',
- '-150994950' : 'The version of the database connection driver is not valid',
- '-150994952' : 'This version of the Presence Agent Web Services is not compatible with the Presence Server version',
- '-150994953' : 'Maximum number of agents connected to the same server has been exceeded',
- '-150995199' : 'A request has been made to perform an operation on an element that does not exist',
- '-151060481' : 'The agent session state is not valid',
- '-151060482' : 'The operation is not supported for this service type',
- '-151060483' : 'There is a call in progress in the agent extension',
- '-151060484' : 'An error has occurred when performing the agent login to the Presence system or the station in the ACD system',
- '-151060485' : 'An error has occurred when performing the agent logout of the Presence system or the station in the ACD system',
- '-151060486' : 'The integrated application does not allow the contact to be finished',
- '-151060487' : 'The minimum after-call work time has not been reached',
- '-151060488' : 'The contact cannot be finished because there are calls in the agent extension all calls must be hung up)',
- '-151060489' : 'The agent session control identifier is not valid',
- '-151060512' : 'The old password is not correct. Passwords are case sensitive',
- '-151060513' : 'The new password cannot be empty',
- '-151060514' : 'The new password confirmation cannot be empty',
- '-151060515' : 'The new password and the new password confirmation do not match',
- '-151060516' : 'The password supplied does not meet the minimum complexity requirements. Please select another password that meets the following criteria: has at least the minimum length specified for strong passwords; is different from the latest password entered; does not contain the agent login number; contains at least three of the following four character groups: English uppercase characters (A-Z), English lowercase characters (a-z), numerals (0-9) and non alphabetic characters (such as !, $, #, %)',
- '-151060735' : 'The agent session does not exist' ,
- '-151126017' : 'The agent state is not valid',
- '-151126018' : 'The qualification code is not valid',
- '-151126020' : 'The scheduled date is out of calling hours (for a service or time zone)',
- '-151126021' : 'The group identifier does not exist',
- '-151126022' : 'The identifier does not correspond to any group',
- '-151126023' : 'The service is paused',
- '-151126024' : 'There are not available outbound records to be handled',
- '-151126025' : 'The agent cannot be connected to the service',
- '-151126026' : 'The agent cannot be connected to any service',
- '-151126027' : 'The contact has not been qualified',
- '-151126029' : 'The recording on demand is not enabled for the service',
- '-151126030' : 'The scheduled date for the record is out of the date limit set for the service',
- '-151126031' : 'The outbound service is out of service calling hours',
- '-151126032' : 'The phone number has been found in a Do-Not-Call list of the service',
- '-151126271' : 'The service does not exist',
- '-151191554' : 'An error has occurred when changing the agent state',
- '-151191555' : 'The call has not been found',
- '-151191556' : 'An error has occurred when launching the CTI monitor in the agent extension',
- '-151191557' : 'Unable to place the call on hold',
- '-151191558' : 'The state is not valid for the call',
- '-151191559' : 'There are no active calls in the agent extension',
- '-151191560' : 'The agent extension has not been defined (check the agent seat configuration',
- '-151191561' : 'Unable to hang up all calls (one of the calls might be ringing)',
- '-166789121' : 'The connection to Presence Server has been lost',
- '-166789122' : 'The connection to the CTI server has been lost',
- '-166789123' : 'The connection to the Presence Repository database has been lost',
- '-166789124' : 'The login has been disconnected from the extension by the ACD (e.g. because the extension handset has been hung up and the current agent configuration does not allow it)',
- '-166789125' : 'The connection to the CTI server node has been lost. Only for the OpenGate platform',
- '-166789126' : 'The connection to the Presence Agent Web Services has been lost',
- '-268435457' : 'An error has occurred in Presence OpenGate Proxy Server when processing the operation',
- '-268435458' : 'An internal error has occurred in Presence OpenGate Proxy Server when processing the operation',
- '-268435462' : 'The call has not been found in Presence OpenGate Proxy Server',
- '-268435465' : 'The call line has not been found in Presence OpenGate Proxy Server',
- '-268435472' : 'The agent has not been found in Presence OpenGate Proxy Server',
- '-268435473' : 'The agent state in Presence OpenGate Proxy Server is not valid to process the operation',
- '-268435474' : 'The agent extension state in Presence OpenGate Proxy Server is not valid to process the operation',
- '-268435475' : 'An error has occurred in Presence OpenGate Proxy Server when placing the call on hold',
- '-268435476' : 'An error has occurred in Presence OpenGate Proxy Server when retrieving the call',
- '-268435477' : 'An error has occurred in Presence OpenGate Proxy Server when hanging up the call',
- '-268435478' : 'An error has occurred in Presence OpenGate Proxy Server when making the call',
- '-268435483' : 'The agent extension has not been found in Presence OpenGate Proxy Server #NAME ? making the transfer',
- '-268435502' : 'An error has occurred in Presence OpenGate Proxy Server when making the conference call',
- '-268435503' : 'The device has not been found in Presence OpenGate Proxy Server',
- '-268435527' : 'The agent extension state in Presence OpenGate Proxy Server is not valid to make a transfer',
- '-268435528' : 'The maximum number of devices in a conference for Presence OpenGate Proxy Server has been reached',
- '-285212672' : 'The Presence Agent Web Services are not connected to the database',
- '-285278208' : 'An internal error has occurred in the database when processing the operation'
- }
- };
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