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- {
- "_id" : ObjectId("5e1d3da4061d5c000774bf8c"),
- "phone" : "89017985719",
- "campaign" : "5c62e2dfc2a08dcc6c59a46d",
- "state" : "FAILED",
- "lastCallRequestTimestamp" : NumberLong(1578974628919),
- "callAnsweredTimestamp" : NumberLong(1578974640883),
- "calls" : [],
- "outgoingCalls" : [
- {
- "uuid" : "17cb8c42-7167-4e52-81fc-e537e141dc06",
- "request" : {
- "targetTopic" : "sip-system-originate-request-small-apps4-tel-release-2-3",
- "responseTopic" : "calling-system-orig-result-app-sanitas-v2",
- "scenarioResultTopic" : "scenario_result_sdk_v2_app-sanitas-v2",
- "callUrl" : "sofia/gateway/sanitas/89017985719 ext XML outgoing-release-2-6-ms10",
- "createdUtcMs" : NumberLong(1578974628919),
- "callUuid" : "17cb8c42-7167-4e52-81fc-e537e141dc06",
- "callTaskUuid" : "5e1d3da4061d5c000774bf8c",
- "client" : "5d6e30734f3b65f11c033d56",
- "campaign" : "5c62e2dfc2a08dcc6c59a46d",
- "originateTimeoutSec" : 30
- },
- "originateResult" : {
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- "fullSipSystemResponse" : "+OK 6c6d8075-4abb-4b0b-81b9-374157528df0",
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- "callTaskId" : "5e1d3da4061d5c000774bf8c"
- },
- "cdr" : {
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- "sip_reply_port" : 5060,
- "sip_to_host" : "178.49.184.81",
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- "start_epoch" : 1578974628,
- "rtp_2833_send_payload" : 96,
- "original_read_rate" : 8000,
- "end_stamp" : "2020-01-14%2007%3A04%3A02",
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- "transfer_history" : "1578974640%3A5b2faaba-bf3a-4c3d-a79e-18e9ef8c3b87%3Abl_xfer%3Aext/outgoing-release-2-6-ms10/XML",
- "CallingSystemCallUuid" : "17cb8c42-7167-4e52-81fc-e537e141dc06",
- "current_application_data" : "lua/sdk/outgoing-release-2.6.lua",
- "rtp_audio_out_raw_bytes" : 0,
- "progress_uepoch" : NumberLong(1578974630288185),
- "sofia_profile_url" : "sip%3Amod_sofia%4092.119.230.60%3A5060",
- "progress_media_stamp" : "2020-01-14%2007%3A03%3A50",
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- "sip_to_user" : NumberLong(89017985719),
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- "sip_full_to" : "%3Csip%3A89017985719%40178.49.184.81%3A5060%3E%3Btag%3Das44881e02",
- "max_forwards" : 70,
- "last_arg" : "lua/sdk/outgoing-release-2.6.lua",
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- "sip_from_host" : "128.75.233.201",
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- "start_uepoch" : NumberLong(1578974628928495),
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- "sip_full_from" : "%22%22%20%3Csip%3A148%40128.75.233.201%3E%3Btag%3D2QNZSS56802Ne",
- "pre_transfer_caller_id_number" : "0000000000",
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- "rtp_use_codec_channels" : 1,
- "sip_recover_contact" : "%3Csip%3A89017985719%40178.49.184.81%3A5060%3E",
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- "record_completion_cause" : "success-silence",
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- "profile_start_uepoch" : NumberLong(1578974640868171),
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- "RECORD_STEREO" : true,
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- "switch_r_sdp" : "v%3D0%0D%0Ao%3Droot%20201155322%20201155322%20IN%20IP4%20178.49.184.81%0D%0As%3DAsterisk%20PBX%2011.25.0%0D%0Ac%3DIN%20IP4%20178.49.184.81%0D%0At%3D0%200%0D%0Am%3Daudio%2011192%20RTP/AVP%208%200%2096%0D%0Aa%3Drtpmap%3A8%20PCMA/8000%0D%0Aa%3Drtpmap%3A0%20PCMU/8000%0D%0Aa%3Drtpmap%3A96%20telephone-event/8000%0D%0Aa%3Dfmtp%3A96%200-16%0D%0Aa%3Dptime%3A20%0D%0A",
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- "sip_recover_via" : "SIP/2.0/UDP%2092.119.230.60%3Bbranch%3Dz9hG4bK896UaZ9gHQc2g%3Breceived%3D92.119.230.60%3Brport%3D5060",
- "bridge_epoch" : 0,
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- "sip_user_agent" : "FPBX-2.11.0(11.25.0)",
- "write_rate" : 8000,
- "rtp_audio_rtcp_octet_count" : 0,
- "sip_reply_host" : "178.49.184.81",
- "billusec" : 1539995,
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- "billmsec" : 1540,
- "call_uuid" : "6c6d8075-4abb-4b0b-81b9-374157528df0",
- "rtp_audio_out_skip_packet_count" : 0,
- "sip_invite_domain" : "128.75.233.201",
- "sip_full_via" : "SIP/2.0/UDP%2092.119.230.60%3Bbranch%3Dz9hG4bK896UaZ9gHQc2g%3Breceived%3D92.119.230.60%3Brport%3D5060",
- "channel_name" : "sofia/external/89017985719",
- "rtp_audio_out_cng_packet_count" : 0,
- "record_samples" : 8160,
- "answer_stamp" : "2020-01-14%2007%3A04%3A00",
- "progress_epoch" : 1578974630,
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- "session_id" : 27181,
- "progress_stamp" : "2020-01-14%2007%3A03%3A50",
- "hold_accum_seconds" : 0,
- "record_ms" : 1020,
- "remote_media_ip" : "178.49.184.81",
- "ep_codec_string" : "CORE_PCM_MODULE.PCMU%408000h%4020i%4064000b,CORE_PCM_MODULE.PCMA%408000h%4020i%4064000b",
- "last_hold_epoch" : 0,
- "progresssec" : 2,
- "rtp_use_pt" : 8,
- "rtp_audio_in_largest_jb_size" : 0,
- "sip_cseq" : 14933523,
- "current_application" : "lua",
- "rtp_audio_in_media_bytes" : 0,
- "hangup_cause" : "NORMAL_CLEARING",
- "hangup_cause_q850" : 16,
- "resurrect_epoch" : 0,
- "transfer_source" : "1578974640%3A5b2faaba-bf3a-4c3d-a79e-18e9ef8c3b87%3Abl_xfer%3Aext/outgoing-release-2-6-ms10/XML",
- "rtp_audio_in_cng_packet_count" : 0,
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- "last_hold_uepoch" : 0,
- "uduration" : 13479671,
- "advertised_media_ip" : "92.119.230.60",
- "rtp_audio_in_quality_percentage" : 100,
- "rtp_use_codec_rate" : 8000,
- "ScenarioParametersApiPort" : 8802,
- "SleepTime" : 1500,
- "ScenarioResultTopic" : "scenario_result_sdk_v2_app-sanitas-v2",
- "hold_accum_ms" : 0,
- "uuid" : "6c6d8075-4abb-4b0b-81b9-374157528df0",
- "sip_gateway_name" : "sanitas",
- "rtp_audio_out_packet_count" : 0,
- "sip_destination_url" : "sip%3A89017985719%40178.49.184.81%3A5060",
- "sip_to_uri" : "89017985719%40178.49.184.81%3A5060",
- "read_codec" : "PCMA",
- "sip_contact_user" : NumberLong(89017985719),
- "start_stamp" : "2020-01-14%2007%3A03%3A48",
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- "rtp_use_ssrc" : 923720044,
- "Client" : "5d6e30734f3b65f11c033d56",
- "billsec" : 2,
- "progress_media_epoch" : 1578974630,
- "progress_media_uepoch" : NumberLong(1578974630288185),
- "rtp_use_codec_string" : "PCMU,PCMA",
- "progressmsec" : 1360,
- "rtp_audio_out_dtmf_packet_count" : 0,
- "rtp_audio_in_mos" : 4.5,
- "sip_local_network_addr" : "92.119.230.60",
- "rtp_audio_out_media_bytes" : 0,
- "rtp_use_timer_name" : "soft",
- "Campaign" : "5c62e2dfc2a08dcc6c59a46d",
- "rtp_2833_recv_payload" : 96,
- "CallTaskId" : "5e1d3da4061d5c000774bf8c",
- "text_media_flow" : "disabled",
- "end_epoch" : 1578974642,
- "profile_start_stamp" : "2020-01-14%2007%3A04%3A00",
- "caller_id" : "%22148%22%20%3C89017985719%3E",
- "answermsec" : 11940,
- "sip_profile_name" : "gateway",
- "sofia_profile_name" : "external",
- "sip_from_tag" : "2QNZSS56802Ne",
- "progressusec" : 1359690,
- "rtp_audio_in_jitter_burst_rate" : 0,
- "resurrect_uepoch" : 0,
- "originate_early_media" : false,
- "recovery_profile_name" : "external",
- "progress_mediamsec" : 1360,
- "SipServlet" : "sipservlet_ms10",
- "sip_from_user" : 148,
- "sip_outgoing_contact_uri" : "%3Csip%3Agw%2Bsanitas%4092.119.230.60%3A5060%3Btransport%3Dudp%3Bgw%3Dsanitas%3E",
- "duration" : 14,
- "sip_contact_port" : 5060,
- "sip_contact_uri" : "89017985719%40178.49.184.81%3A5060",
- "local_media_port" : 25630,
- "flow_billmsec" : 13480,
- "remote_audio_media_flow" : "sendrecv",
- "audio_media_flow" : "sendrecv",
- "dtmf_type" : "rfc2833",
- "flow_billusec" : 13479671,
- "local_media_ip" : "92.119.230.60",
- "sip_allow" : "INVITE,%20ACK,%20CANCEL,%20OPTIONS,%20BYE,%20REFER,%20SUBSCRIBE,%20NOTIFY,%20INFO,%20PUBLISH,%20MESSAGE",
- "rtp_audio_in_media_packet_count" : 0,
- "direction" : "outbound",
- "video_media_flow" : "disabled",
- "rtp_audio_in_jitter_loss_rate" : 0,
- "sip_to_tag" : "as44881e02",
- "sip_to_port" : 5060,
- "rtp_audio_out_media_packet_count" : 0,
- "sip_from_uri" : "148%40128.75.233.201",
- "digits_dialed" : "none",
- "progress_mediausec" : 1359690,
- "ScenarioParametersApiHost" : "small-apps6-back",
- "last_app" : "lua",
- "is_outbound" : true,
- "rtp_audio_in_jitter_min_variance" : 0,
- "hangup_complete_with_xml" : true,
- "endpoint_disposition" : "ANSWER",
- "original_read_codec" : "PCMA",
- "rtp_audio_in_flush_packet_count" : 0,
- "sip_contact_host" : "178.49.184.81"
- },
- "callflow" : [
- {
- "extension" : {
- "number" : "ext",
- "application" : [
- {
- "app_name" : "log",
- "app_data" : "INFO sip-system passed vars: ClientId=${Client}; CampaignId=${Campaign}; CallTaskId=${CallTaskId}; CallingSystemCallUuid=${CallingSystemCallUuid}; ScenarioResultTopic=${ScenarioResultTopic}; ScenarioParametersApiHost=${ScenarioParametersApiHost}; ScenarioParametersApiPort=${ScenarioParametersApiPort}"
- },
- {
- "app_name" : "wait_for_answer",
- "app_data" : ""
- },
- {
- "app_name" : "sched_hangup",
- "app_data" : "+600 CHANNEL_HANGUP_COMPLETE"
- },
- {
- "app_name" : "set",
- "app_data" : "RECORD_STEREO=true"
- },
- {
- "app_name" : "record_session",
- "app_data" : "/var/lib/freeswitch/recordings/${Client}/${Campaign}/${CallTaskId}.wav"
- },
- {
- "app_name" : "set",
- "app_data" : "SleepTime=1500"
- },
- {
- "app_name" : "sleep",
- "app_data" : "${SleepTime}"
- },
- {
- "app_name" : "set",
- "app_data" : "SipServlet=sipservlet_ms10"
- },
- {
- "app_name" : "lua",
- "app_data" : "lua/sdk/outgoing-release-2.6.lua"
- }
- ],
- "name" : "ext"
- },
- "times" : {
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- "created_time" : NumberLong(1578974628928495),
- "hold_accum_time" : 0,
- "resurrect_time" : 0,
- "answered_time" : NumberLong(1578974640868171),
- "transfer_time" : 0,
- "bridged_time" : 0,
- "hangup_time" : NumberLong(1578974642408166),
- "progress_media_time" : NumberLong(1578974630288185),
- "profile_created_time" : NumberLong(1578974640868171),
- "last_hold_time" : 0
- },
- "profile_index" : 2,
- "dialplan" : "XML",
- "clone-of" : "7c0d0561-b834-4ea2-8fc2-160a72ae929e",
- "caller_profile" : {
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- "transfer_source" : "1578974640:5b2faaba-bf3a-4c3d-a79e-18e9ef8c3b87:bl_xfer:ext/outgoing-release-2-6-ms10/XML",
- "destination_number" : "ext",
- "device_id" : "",
- "chan_name" : "sofia/external/89017985719",
- "dialplan" : "XML",
- "callee_id_number" : "0000000000",
- "source" : "src/switch_ivr_originate.c",
- "network_addr" : "178.49.184.81",
- "uuid" : "6c6d8075-4abb-4b0b-81b9-374157528df0",
- "callee_id_name" : "",
- "rdnis" : NumberLong(89017985719),
- "aniii" : "",
- "context" : "outgoing-release-2-6-ms10",
- "caller_id_number" : NumberLong(89017985719),
- "ani" : "0000000000",
- "username" : ""
- },
- "unique-id" : "5b2faaba-bf3a-4c3d-a79e-18e9ef8c3b87"
- },
- {
- "times" : {
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- "created_time" : NumberLong(1578974628928495),
- "hold_accum_time" : 0,
- "resurrect_time" : 0,
- "answered_time" : NumberLong(1578974640868171),
- "transfer_time" : NumberLong(1578974640868171),
- "bridged_time" : 0,
- "hangup_time" : 0,
- "progress_media_time" : NumberLong(1578974630288185),
- "profile_created_time" : NumberLong(1578974628928495),
- "last_hold_time" : 0
- },
- "profile_index" : 1,
- "clone-of" : "358e84f9-7892-4566-b411-86fb51fb1388",
- "caller_profile" : {
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- "destination_number" : NumberLong(89017985719),
- "device_id" : "",
- "chan_name" : "sofia/external/89017985719",
- "dialplan" : "",
- "callee_id_number" : NumberLong(89017985719),
- "source" : "src/switch_ivr_originate.c",
- "network_addr" : "178.49.184.81",
- "uuid" : "6c6d8075-4abb-4b0b-81b9-374157528df0",
- "callee_id_name" : 148,
- "rdnis" : "",
- "aniii" : "",
- "context" : "default",
- "caller_id_number" : "0000000000",
- "ani" : "0000000000",
- "username" : ""
- },
- "unique-id" : "7c0d0561-b834-4ea2-8fc2-160a72ae929e"
- }
- ],
- "core-uuid" : "2483b33b-caa5-4420-b9c9-2fa4844cbcc5",
- "channel_data" : {
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- "flags" : "0=1;1=1;2=1;3=1;21=1;38=1;39=1;41=1;44=1;54=1;61=1;96=1;113=1;114=1;123=1;160=1",
- "state" : "CS_REPORTING",
- "direction" : "outbound",
- "caps" : "1=1;2=1;3=1;4=1;5=1;6=1;8=1;9=1"
- },
- "app_log" : {
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- {
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- "app_stamp" : NumberLong(1578974640880778),
- "app_data" : "INFO sip-system passed vars: ClientId=5d6e30734f3b65f11c033d56; CampaignId=5c62e2dfc2a08dcc6c59a46d; CallTaskId=5e1d3da4061d5c000774bf8c; CallingSystemCallUuid=17cb8c42-7167-4e52-81fc-e537e141dc06; ScenarioResultTopic=scenario_result_sdk_v2_app-sanitas-v2; ScenarioParametersApiHost=small-apps6-back; ScenarioParametersApiPort=8802"
- },
- {
- "app_name" : "wait_for_answer",
- "app_stamp" : NumberLong(1578974640880997),
- "app_data" : ""
- },
- {
- "app_name" : "sched_hangup",
- "app_stamp" : NumberLong(1578974640881179),
- "app_data" : "+600 CHANNEL_HANGUP_COMPLETE"
- },
- {
- "app_name" : "set",
- "app_stamp" : NumberLong(1578974640881457),
- "app_data" : "RECORD_STEREO=true"
- },
- {
- "app_name" : "record_session",
- "app_stamp" : NumberLong(1578974640881685),
- "app_data" : "/var/lib/freeswitch/recordings/5d6e30734f3b65f11c033d56/5c62e2dfc2a08dcc6c59a46d/5e1d3da4061d5c000774bf8c.wav"
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- {
- "app_name" : "set",
- "app_stamp" : NumberLong(1578974640902049),
- "app_data" : "SleepTime=1500"
- },
- {
- "app_name" : "sleep",
- "app_stamp" : NumberLong(1578974640902439),
- "app_data" : 1500
- },
- {
- "app_name" : "set",
- "app_stamp" : NumberLong(1578974642391099),
- "app_data" : "SipServlet=sipservlet_ms10"
- },
- {
- "app_name" : "lua",
- "app_stamp" : NumberLong(1578974642391359),
- "app_data" : "lua/sdk/outgoing-release-2.6.lua"
- }
- ]
- },
- "switchname" : "small-apps4-tel",
- "call-stats" : {
- "audio" : {
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- "cng_packet_count" : 0,
- "jitter_min_variance" : 0,
- "skip_packet_count" : 76,
- "mean_interval" : 0,
- "dtmf_packet_count" : 0,
- "jitter_loss_rate" : 0,
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- "flaw_total" : 0,
- "quality_percentage" : 100,
- "mos" : 4.5,
- "largest_jb_size" : 0,
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- "media_bytes" : 0,
- "jitter_packet_count" : 0,
- "raw_bytes" : 0,
- "flush_packet_count" : 0
- },
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- "rtcp_packet_count" : 0,
- "packet_count" : 0,
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- }
- }
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- },
- "callUuid" : "17cb8c42-7167-4e52-81fc-e537e141dc06",
- "callTaskId" : "5e1d3da4061d5c000774bf8c"
- }
- }
- ],
- "failComment" : "системная ошибка: звонок прошел (взяли трубку), но не получен результат сценария, см. cdr и логи процессора сценариев",
- "parameters" : {
- "APPOINTMENT_TIME" : "08:00",
- "DOCTOR_FIO" : "на приём к врачу Новикова Елена Анатольевна ",
- "ADDRESS" : "город Новосибирск, Вокзальная магистраль 16",
- "APPOINTMENT_DATE" : "15 января",
- "CLIENT_FIO" : "Елена Петровна"
- },
- "nextAttemptTimestamp" : NumberLong(0),
- "results" : {},
- "ringingMillis" : NumberLong(0),
- "talkMillis" : NumberLong(1540),
- "reportParameters" : {
- "APPOINTMENT_TIME" : "08:00",
- "DOCTOR_FIO" : "на приём к врачу Новикова Елена Анатольевна ",
- "ADDRESS" : "город Новосибирск, Вокзальная магистраль 16",
- "APPOINTMENT_DATE" : "15 января",
- "CLIENT_FIO" : "Елена Петровна"
- },
- "created" : NumberLong(1578974628),
- "reported" : false,
- "testing" : false,
- "performedTimestamp" : NumberLong(0),
- "sumConsume" : 0.0,
- "processingEvents" : [
- {
- "timestampSecUtc" : NumberLong(1578974628),
- "dateTimeFormatted" : "14.01.20 04:03",
- "author" : "calling-system",
- "event" : "call initiated: OutgoingCall(uuid=17cb8c42-7167-4e52-81fc-e537e141dc06, request=RequestOutgoingCall(targetTopic=sip-system-originate-request-small-apps4-tel-release-2-3, responseTopic=calling-system-orig-result-app-sanitas-v2, scenarioResultTopic=scenario_result_sdk_v2_app-sanitas-v2, scenarioParametersApiHost=small-apps6-back, scenarioParametersApiPort=8802, callUrl=sofia/gateway/sanitas/89017985719 ext XML outgoing-release-2-6-ms10, createdUtcMs=1578974628919, callUuid=17cb8c42-7167-4e52-81fc-e537e141dc06, callTaskUuid=5e1d3da4061d5c000774bf8c, client=5d6e30734f3b65f11c033d56, campaign=5c62e2dfc2a08dcc6c59a46d, originateParameters=null, originateTimeoutSec=30), originateResult=null, systemError=null, cdr=null); message to kafka to call task is about to be sent"
- },
- {
- "timestampSecUtc" : NumberLong(1578974640),
- "dateTimeFormatted" : "14.01.20 04:04",
- "author" : "tech.ivoice.calls.taskproc.service.CallOriginateResultService",
- "event" : "transition to ONGOING on call answered"
- },
- {
- "timestampSecUtc" : NumberLong(1578974642435),
- "dateTimeFormatted" : "14.01.20 04:04",
- "author" : "tech.ivoice.platform.ctservice.service.CdrService",
- "event" : "CDR_RECEIVED"
- },
- {
- "timestampSecUtc" : NumberLong(1578974652),
- "dateTimeFormatted" : "14.01.20 04:04",
- "author" : "tech.ivoice.platform.ctservice.service.impl.CallTaskFinalizerImpl",
- "event" : "FAILED_ON_NO_RESULT",
- "parameters" : {
- "SCENARIO_RESULT_TIMEOUT_SEC" : NumberLong(10)
- }
- }
- ],
- "fullCost" : NumberLong(0),
- "fullBilling" : false,
- "_class" : "tech.ivoice.common.model.calls.CallTask"
- }
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