EtreCheck version: 5.2 (5C006)
Report generated: 2019-05-15 12:25:52
Download EtreCheck from https://etrecheck.com
Runtime: 2:23
Performance: Excellent

Problem: Other problem
Description:
* Safari no loading web pages
* App store cannot connect, Receiving Unknown error
* NAS drive really slow to connect to

Major Issues:
  Anything that appears on this list needs immediate attention.
  Kernel panics - This system has experienced kernel panics that could be related to 3rd party software.
  Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  Heavy RAM usage - This machine is using a large amount of RAM.
  Clean up - There are orphan files that could be removed.
  Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
  32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.
  Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
  MacBook Pro (15-inch, 2017)
  MacBook Pro Model: MacBookPro14,3
  1 2.8 GHz Intel Core i7 (i7-7700HQ) CPU: 4-core
  16 RAM - Not upgradeable
    BANK 0/DIMM0 - 8 GB LPDDR3 2133  ok
    BANK 1/DIMM0 - 8 GB LPDDR3 2133  ok
  Battery: Health = Normal - Cycle count = 305

Video Information:
  Radeon Pro 555 - VRAM: 2 GB
    Color LCD 3360 x 2100
    Thunderbolt Display 2560 x 1440
  Intel HD Graphics 630 - VRAM: 1536 MB

Drives:
  disk0 - APPLE SSD SM1024L 1.00 TB (Solid State - TRIM: Yes)
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 1.00 TB
      disk1 [APFS Virtual drive] 1.00 TB (Shared by 4 volumes)
        disk1s1 - U******d (APFS) (Shared - 475.96 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 43 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 523 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)

  disk2 - WD My Passport 071D 1.00 TB
  External USB 480 Mbit/s USB

Mounted Volumes:
  disk1s1 - U******d 1.00 TB (522.43 GB free)
    APFS
    Mount point: /

  disk1s4 - VM [APFS VM] (Shared - 1.07 GB used)
    APFS
    Mount point: /private/var/vm

Network:
  Interface lpss-serial2: LPSS Serial Adapter (2)
  Interface Bluetooth-Modem: Bluetooth DUN
  Interface lpss-serial1: LPSS Serial Adapter (1)
  Interface en10: Display Ethernet
  Interface fw0: Display FireWire
  Interface en0: AirPort
    802.11 a/b/g/n/ac
  Interface en9: iPhone
  Interface en8: Bluetooth PAN 2
  Interface bridge0: Thunderbolt Bridge
  Interface bridge0: Thunderbolt Bridge 2

System Software:
  macOS Mojave 10.14.4 (18E226)
  Time since boot: About an hour

Configuration Files:
  /etc/hosts - Count: 1

Security:
  System Status
  Gatekeeper: Enabled
  System Integrity Protection: Enabled

Unsigned Files:
  Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/org.wireshark.XQuartzFixer.plist
    Executable: /Library/Application Support/Wireshark/XQuartzFixer/XQuartzFixer
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist
    Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
    Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.nvidia.cuda.launcher.plist
    Executable: /Library/PreferencePanes/CUDA Preferences.prefPane/Contents/Resources/CUDAd.sh start
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
    Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
    Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.nvidia.CUDASoftwareUpdate.plist
    Executable: /Library/PreferencePanes/CUDA%20Preferences.prefPane
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/org.wireshark.ChmodBPF.plist
    Executable: /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.adobe.fpsaud.plist
    Executable: /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
    Details: Exact match found in the whitelist - probably OK

  Launchd: ~/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
    Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=scheduled
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/PT.updd.plist
    Executable: /Library/PrivilegedHelperTools/PT.updd
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/de.novamedia.VodafoneDeviceObserver.plist
    Executable: /Library/Application Support/Vodafone/NML2NDeviceObserver.app/Contents/MacOS/NML2NDeviceObserver 'de.novamedia.Vodafone Mobile Broadband' None -AllowedDeviceRules '/Library/Application Support/Vodafone/Filters/'
    Details: Exact match found in the whitelist - probably OK

32-bit Applications:
  49 32-bit apps

Kernel Extensions:
  /Library/Extensions
    [Not Loaded] Dropbox.kext (1.9.0 - SDK 10.11)

  /System/Library/Extensions
    [Not Loaded] NovatelWirelessUSBCDCECMControl.kext (v3.0.13 (001))
    [Not Loaded] NovatelWirelessUSBCDCECMData.kext (v3.0.13 (001))
    [Not Loaded] ZTEUSBCDCACMData.kext (ZTEDriver_MacV1.3.8)
    [Not Loaded] ZTEUSBMassStorageFilter.kext (ZTEDriver_MacV1.3.8)
    [Not Loaded] IceraUSBMassStorageBypass.kext (NM Icera bypass V1.0)
    [Not Loaded] NovatelWireless3G.kext (v3.0.13 (001))
    [Not Loaded] NovatelWirelessFilter.kext (v3.0.13 (001))
    [Loaded] CUDA.kext (1.1.0)
    [Not Loaded] Option72.kext (2.15.0)
    [Not Loaded] OptionHS.kext (3.26.0)
    [Not Loaded] OptionMSD.kext (1.21.0)
    [Not Loaded] OptionQC.kext (1.11.0)
    [Loaded] RIMBBUSB.kext (0.0.67)
    [Not Loaded] RIMBBVSP.kext (0.0.67)
    [Not Loaded] Vodafone.kext (v3.0.9 (017))
    [Not Loaded] cdc_ecm_qmi.kext (1.0.1)
    [Not Loaded] cdc.kext (1.0.1)
    [Not Loaded] NMSamsungDriver_106.kext (0.0.2)
    [Not Loaded] NMSmartplugSCSIDevice_106.kext (1.0.1)
    [Not Loaded] NMHuaweiPhonesVTPCDC_106.kext (0.0.2)

  /System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
    [Not Loaded] NMUSBCDCACMControl_106.kext (3.2.12)
    [Not Loaded] NMUSBCDCACMData_106.kext (3.2.12)

  /System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
    [Not Loaded] NovatelWireless3GData.kext (v3.0.13 (001))

  /System/Library/Extensions/Vodafone.kext/Contents/Plugins
    [Not Loaded] VodafoneData.kext (v3.0.9 (017))

  ~/Downloads/Transmit.app
    [Not Loaded] transmitdiskfs.kext (4.0.0 - SDK 10.5)

System Launch Agents:
  [Not Loaded]  15 Apple tasks
  [Loaded]  177 Apple tasks
  [Running]  108 Apple tasks
  [Other]  One Apple task

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  181 Apple tasks
  [Running]  119 Apple tasks

Launch Agents:
  [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062  - installed 2013-10-27)
  [Loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff  - installed 2014-01-01)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-05-10)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-05-10)
  [Loaded] com.nvidia.CUDASoftwareUpdate.plist (? f47cd3dc  - installed 2019-05-15)
  [Not Loaded] com.oracle.java.Java-Updater.plist (? 6e90d311  - installed 2016-04-01)
  [Not Loaded] com.teamviewer.teamviewer.plist (? aa311aa9  - installed 2015-06-03)
  [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? d4765397  - installed 2015-06-03)
  [Running] de.novamedia.VodafoneDeviceObserver.plist (? dd99164d  - installed 2011-09-02)
  [Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)

Launch Daemons:
  [Running] PT.updd.plist (? 0  - installed 2018-10-18)
  [Running] com.aaa.windscribe.OVPNHelper.plist (Windscribe Limited - installed 2019-01-21)
  [Loaded] com.adobe.SwitchBoard.plist (? 68cad67  - installed 2014-01-01)
  [Loaded] com.adobe.fpsaud.plist (? 2afb3af7  - installed 2017-10-26)
  [Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2016-08-08)
  [Running] com.docker.vmnetd.plist (Docker Inc - installed 2019-02-04)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2019-05-10)
  [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e  - installed 2012-04-02)
  [Loaded] com.nvidia.cuda.launcher.plist (? 20f73770  - installed 2016-05-11)
  [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2  - installed 2016-04-01)
  [Loaded] com.privax.hmaprovpn.helper.plist (Privax LTD - installed 2016-08-09)
  [Loaded] com.teamviewer.Helper.plist (? 7ca2e004  - installed 2015-07-08)
  [Not Loaded] com.teamviewer.teamviewer_service.plist (? b485a599  - installed 2015-06-03)
  [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2018-10-17)
  [Running] me.hide.osxhelper.plist (EVENTURE LTD. - installed 2017-07-06)
  [Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)
  [Loaded] org.wireshark.ChmodBPF.plist (? d4207e05  - installed 2015-07-01)
  [Loaded] org.wireshark.XQuartzFixer.plist (? 8f50c21e  - installed 2015-07-01)

User Launch Agents:
  [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0  - installed 2013-03-02)
  [Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-11-01)
  [Other] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (? 0  - installed 2013-02-22)
  [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-02-14)
  [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-12-08)
  [Running] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2018-10-17)

User Login Items:
  AdobeResourceSynchronizer.app (Adobe Systems, Inc. - installed 2018-03-19)
    (Application - /Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

  Atlassian Companion.app (Atlassian Pty Ltd - installed 2019-04-05)
    (Application - /Applications/Atlassian Companion.app)

  DockerHelper (Docker Inc - installed 2019-02-26)
    (Modern Login Item - /Applications/Docker.app/Contents/Library/LoginItems/DockerHelper.app)

  StartUpHelper (Spotify - installed 2019-04-30)
    (Modern Login Item - /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app)

  TransmitMenu.app (? - installed 2018-03-05)
    (Application - ~/Downloads/Transmit.app/Contents/MacOS/TransmitMenu.app)

Internet Plug-ins:
  FlashPlayer-10.6: 27.0.0.187 (Adobe Systems, Inc. - installed 2017-11-15)
  AdobePDFViewerNPAPI: 11.0.23 (Adobe Systems, Inc. - installed 2018-03-19)
  AdobePDFViewer: 11.0.23 (Adobe Systems, Inc. - installed 2018-03-19)
  o1dbrowserplugin: 5.41.3.0 (? - installed 2015-12-17)
  Flash Player: 27.0.0.187 (Adobe Systems, Inc. - installed 2017-11-15)
  SharePointBrowserPlugin: 14.3.9 (? - installed 2013-12-06)
  googletalkbrowserplugin: 5.41.3.0 (? - installed 2015-12-12)
  Silverlight: 5.1.40728.0 (? - installed 2015-08-13)
  JavaAppletPlugin: Java 8 Update 91 build 14 (? - installed 2019-05-07)

User Internet Plug-ins:
  AddLive_v3: AddLive_v3 3.0.6.3 (? - installed 2016-04-13)

Audio Plug-ins:
  AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-08)
  BluetoothAudioPlugIn: 6.0.11 (Apple - installed 2019-05-08)
  AirPlay: 2.0 (Apple - installed 2019-05-08)
  AppleAVBAudio: 740.1 (Apple - installed 2019-05-08)
  BridgeAudioSP: 5.39 (Apple - installed 2019-05-08)
  iSightAudio: 7.7.3 (Apple - installed 2019-05-08)

3rd Party Preference Panes:
  CUDA Preferences (installed 2016-05-11)
  Flash Player (installed 2017-10-26)
  Java (installed 2016-04-28)

Time Machine:
  Time Machine information not available without Full Drive Access.
  8 local snapshots
  Oldest local snapshot: 2019-05-14 12:46:00
  Last local snapshot: 2019-05-15 11:28:40

Performance:
  System Load: 1.94 (1 min ago) 1.87 (5 min ago) 1.89 (15 min ago)
  Nominal I/O speed: 3.30 MB/s
  File system: 21.48 seconds
  Write speed: 1968 MB/s
  Read speed: 2522 MB/s

CPU Usage Snapshot:
  Type Overall
  System 4 %
  User 6 %
  Idle 90 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  Google Chrome Helper (29) 16.54 % (Google, Inc.)
  WindowServer 16.00 % (Apple)
  mdworker_shared (16) 10.58 % (Apple)
  Google Chrome 9.16 % (Google, Inc.)
  EtreCheckPro 7.82 % (Etresoft, Inc.)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Google Chrome Helper (31) 3.04 GB (Google, Inc.)
  UEFI.fd,, 1.32 GB (? - com.docker.hyperkit -A -u -F vms/0/hyperkit.pid -c 4 -m 2048M -s 0:0,hostbridge -s 31,lpc -s 1:0,virtio-vpnkit,path=vpnkit.eth.sock,uuid=dca743ab-80c4-43b8-a74f-e535e8a41b8f -U 40e50653-f44f-4c43-9400-74f9834b2cff -s 2:0,ahci-hd,file:/Users/***/Library/Containers/com.docker.docker/Data/com.docker.driver.amd64-linux/Docker.qcow2?sync=os&buffered=1,format=qcow,qcow-config=discard=true;compact_after_unmaps=262144;keep_erased=262144;runtime_asserts=false -s 3,virtio-sock,guest_cid=3,path=vms/0,guest_forwards=2376;1525 -s 4,ahci-cd,/Applications/Docker.app)
  idea 701 MB (JetBrains s.r.o.)
  MTLCompilerService (23) 569 MB (Apple)
  EtreCheckPro 545 MB (Etresoft, Inc.)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  mDNSResponder 5 MB / 97 KB (Apple)
  Spotify 2 MB / 76 KB (Spotify)
  netbiosd 861 KB / 35 KB (Apple)
  WhatsApp 355 KB / 7 KB (App Store)
  biometrickitd 60 KB / 137 KB (Apple)

Top Processes Snapshot by Energy Use:
   Energy (0-100) ( - )
  Spotify 21 (Spotify)
  Google Chrome Helper (31) 16 (Google, Inc.)
  WindowServer 6 (Apple)
  idea 3 (JetBrains s.r.o.)
  Google Chrome 2 (Google, Inc.)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 605 MB
  Used RAM: 10.96 GB
  Cached files: 4.45 GB

  Available RAM: 5.04 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2019-04-18 Paint S (5.6.11)
  2019-04-19 Gatekeeper Configuration Data (165)
  2019-04-20 Noko (1.3.2)
  2019-04-20 Slack (3.4.0)
  2019-04-24 WhatsApp (0.3.2848)
  2019-05-03 XProtectPlistConfigData (2103)
  2019-05-03 MRTConfigData (1.41)

Clean up:
  ~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist
    /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framework/Versions/A/Support/CSConfigDotMacCert
    Executable not found


Diagnostics Information (past 7 days):
  2019-05-14 10:28:26 configd CPU
    Executable: /usr/libexec/configd

  2019-05-13 10:49:30 Kernel Panic
    3rd party kernel extensions:
      com.nvidia.CUDA
      com.rim.driver.BlackBerryUSBDriverInt

  2019-05-10 12:25:50 Terminal.app Crash
    Executable: /Applications/Utilities/Terminal.app
    Details:
      dyld3 mode
      Crashing on exception: CALayer position contains NaN: [nan nan]

  2019-05-09 12:35:13 mdworker CPU
    Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker

  2019-05-06 10:50:42 Kernel Panic

  2019-04-30 10:43:53 Kernel Panic


End of report