EtreCheckPro version: 6.2.6 (6C020)
Report generated: 2020-05-17 11:26:15
Download EtreCheckPro from https://etrecheck.com
Runtime: 5:01
Performance: Good

Problem: Apps are crashing
Description:
Computer is slow and apps often become unresponsive and must be force
quit

Major Issues:
  Anything that appears on this list needs immediate attention.
  Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
  Limited drive access - More information may be available with Full Drive Access.
  Kernel extensions present - This machine has kernel extensions that may not work in the future.

Hardware Information:
  iMac (Retina 4K, 21.5-inch, 2017)
  iMac Model: iMac18,2
  3 GHz Quad-Core Intel Core i5 (i5-7400) CPU: 4-core
  8 RAM - Upgradeable by an Apple Authorized Service Provider
    BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400
    BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400

Video Information:
  Radeon Pro 555 - VRAM: 2 GB
    iMac (built-in) 4096 x 2304

Drives:
  disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM)
  Internal SATA 3 Gigabit Serial ATA
    disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
    disk0s2 [APFS Container] 1000.00 GB
      disk1 [APFS Virtual drive] 1000.00 GB (Shared by 5 volumes)
        disk1s1 - M************  Data (APFS) [APFS Virtual drive] (Shared - 563.86 GB used)
        disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 79 MB used)
        disk1s3 - Recovery (APFS) [Recovery] (Shared - 528 MB used)
        disk1s4 - VM (APFS) [APFS VM] (Shared - 4.30 GB used)
        disk1s5 - Macintosh HD (APFS) (Shared - 11.17 GB used)

Mounted Volumes:
  disk1s1 - M************  Data [APFS Virtual drive]
    1000.00 GB (Shared - 563.86 GB used, 419.92 GB available, 419.85 GB free)
    APFS
    Mount point: /System/Volumes/Data

  disk1s4 - VM [APFS VM]
    1000.00 GB (Shared - 4.30 GB used, 419.85 GB free)
    APFS
    Mount point: /private/var/vm

  disk1s5 - Macintosh HD
    1000.00 GB (Shared - 11.17 GB used, 419.92 GB available, 419.85 GB free)
    APFS
    Mount point: /
    Read-only: Yes

Network:
  Interface en0: Ethernet
  Interface en1: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en4: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 18.63 GB available

System Software:
  macOS Catalina 10.15.4 (19E287)
  Time since boot: Less than an hour

Notifications:
  ***
    one notification (one scheduled)

Security:
  System Status
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple

Unsigned Files:
  Launchd: /Library/LaunchAgents/com.divx.uninstall.player.plist
    Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Player.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.skype.skypeinstaller.plist
    Executable: /Library/PrivilegedHelperTools/com.skype.skypeinstaller
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.wacom.DataStoreMgr.plist
    Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wacom.DataStoreMgr
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.divx.dms.agent.plist
    Executable: /Library/Application Support/DivX/DivXMediaServer.app/Contents/MacOS/DivXMediaServer
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.wacom.UpdateHelper.plist
    Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wacom.UpdateHelper
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.divx.uninstall.converter.plist
    Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX Converter.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist
    Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist
    Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent

  Launchd: /Library/LaunchAgents/com.divx.update.agent.plist
    Executable: /Library/Application Support/DivX/DivXUpdate.app/Contents/MacOS/DivXUpdate
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
    Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
    Details: Exact match found in the whitelist - probably OK

  Launchd: /Library/LaunchAgents/com.divx.uninstall.preferences.plist
    Executable: /bin/bash -c 'if [[ ! -e "/Applications/DivX/DivX Preferences.app" ]] ; then open "/Library/Application Support/DivX/Uninstall DivX for Mac.app"; fi'
    Details: Exact match found in the whitelist - probably OK

  Plugin: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
  Plugin: /Library/Internet Plug-Ins/DivX Web Player.plugin
  Plugin: /Library/Internet Plug-Ins/GarminGpsControl.plugin
  Plugin: /Library/Internet Plug-Ins/Silverlight.plugin

  Apps: 6

32-bit Applications:
  69 32-bit apps

Kernel Extensions:
  /Library/Application Support/VirtualBox
    [Not Loaded] VBoxDrv.kext (5.2.14)
    [Not Loaded] VBoxNetAdp.kext (5.2.14)
    [Not Loaded] VBoxNetFlt.kext (5.2.14)
    [Not Loaded] VBoxUSB.kext (5.2.14)

  /Library/Extensions
    [Not Loaded] FTDIKext.kext (1.0 - SDK 10.12)
    [Not Loaded] HSAudioDevice.kext (1.1 - SDK 10.11)
    [Not Loaded] USBGenericPrinterClass.kext (1.0.0)
    [Not Loaded] IOVideoMobiola.kext (1.0.0d1 - SDK 10.11)
    [Not Loaded] Wacom Tablet.kext (Wacom Tablet 6.3.27-2 - SDK 10.12)

System Launch Agents:
  [Not Loaded]  16 Apple tasks
  [Loaded]  174 Apple tasks
  [Running]  122 Apple tasks
  [Other]  One Apple task

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  186 Apple tasks
  [Running]  116 Apple tasks

Launch Agents:
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-05-09)
  [Other] com.divx.dms.agent.plist (? bf9bdaf7  - installed 2017-11-17)
  [Loaded] com.divx.uninstall.converter.plist (? 9e90dee7  - installed 2020-04-06)
  [Loaded] com.divx.uninstall.player.plist (? 664f994d  - installed 2020-04-06)
  [Loaded] com.divx.uninstall.preferences.plist (? 1cd1d81c  - installed 2020-04-06)
  [Loaded] com.divx.update.agent.plist (? a041d049  - installed 2017-08-02)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-03-11)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-03-11)
  [Running] com.wacom.DataStoreMgr.plist (? ef46b86d  - installed 2017-12-13)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-04-21)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-04-21)
  [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-04-24)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-03-11)
  [Loaded] com.macpaw.CleanMyMac4.Agent.plist (? 0  - installed )
  [Loaded] com.shape.cmio.DPA.Mobiola.plist (SHAPE GmbH - installed 2016-04-22)
  [Loaded] com.skype.skypeinstaller.plist (? a81aef1d  - installed 2017-06-19)
  [Running] com.wacom.UpdateHelper.plist (? 247c9951  - installed 2017-12-13)
  [Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-04-06)
  [Loaded] jp.co.canon.MasterInstaller.plist (? d0637166  - installed 2017-08-19)
  [Not Loaded] org.virtualbox.startup.plist (? 700b9385  - installed 2019-02-12)

User Login Items:
  [Not Loaded] CIJSUAgent (Canon Inc. - installed 2020-01-24)
    Modern Login Item
    /Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app

  [Not Loaded] Garmin Express Service (Garmin International - installed 2020-01-24)
    Modern Login Item
    /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app

  [Not Loaded] coconutBattery Helper (Christoph Sinai - installed 2020-04-17)
    Modern Login Item
    /Applications/coconutBattery.app/Contents/Library/LoginItems/coconutBattery Helper.app

  [Not Loaded] PhotoStreamAgent (App Store - installed 2020-01-24)
    Modern Login Item
    /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

  [Not Loaded] HP Device Monitor (HP Inc. - installed 2019-02-03)
    Modern Login Item
    /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app

Internet Plug-ins:
  Flip4Mac WMV Plugin: 3.2.0.16   (? - installed 2018-09-27)
  FlashPlayer-10.6: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12)
  DivX Web Player: 3.8.6.14 (? - installed 2018-09-27)
  AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2020-05-12)
  AdobePDFViewer: 20.009.20063 (Adobe Systems, Inc. - installed 2020-05-12)
  Flash Player: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12)
  PepperFlashPlayer: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12)
  GarminGpsControl: 4.0.4.0 Release (? - installed 2018-09-27)
  Silverlight: 5.1.41212.0 (? - installed 2018-09-27)
  JavaAppletPlugin: 15.0.1 (Apple - installed 2018-09-27)

3rd Party Preference Panes:
  Flash Player (Adobe Systems, Inc. - installed 2020-04-24)
  WacomTablet (Wacom Technology Corp. - installed 2018-09-27)

Time Machine:
  Time Machine information not available without Full Drive Access.

Performance:
  System Load: 1.20 (1 min ago) 1.10 (5 min ago) 0.82 (15 min ago)
  Nominal I/O speed: 5.48 MB/s
  File system: 22.97 seconds
  Write speed: 76 MB/s
  Read speed: 73 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 2 %
  User: 2 %
  Idle: 96 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  EtreCheckPro 6.12 % (Etresoft, Inc.)
  sandboxd 5.72 % (Apple)
  WindowServer 4.54 % (Apple)
  kernel_task 2.56 % (Apple)
  coresymbolicationd 0.62 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  com.apple.WebKit.WebContent (4) 854 MB (Apple)
  EtreCheckPro 537 MB (Etresoft, Inc.)
  MTLCompilerService (16) 411 MB (Apple)
  Music 273 MB (Apple)
  mdworker_shared (19) 260 MB (Apple)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  com.apple.WebKit.Networking 656 KB / 26 KB (Apple)
  mDNSResponder 147 KB / 67 KB (Apple)
  AirPlayXPCHelper 113 KB / 41 KB (Apple)
  apsd 22 KB / 54 KB (Apple)
  homed 32 KB / 8 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  WindowServer 2 (Apple)
  AXVisualSupportAgent 0 (Apple)
  bluetoothd 0 (Apple)
  sharingd 0 (Apple)
  AirPlayXPCHelper 0 (Apple)

Virtual Memory Information:
  Physical RAM: 8 GB

  Free RAM: 25 MB
  Used RAM: 5.23 GB
  Cached files: 2.75 GB

  Available RAM: 2.77 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-05-03 macOS Catalina 10.15.4 Update
  2020-05-03 Canon Inkjet Printer Software Update (3.4)
  2020-05-03 Gatekeeper Compatibility Data (1.0)
  2020-05-07 Paint S (5.7.12)
  2020-05-09 ARMDC Agent Installer (1.0.0)
  2020-05-12 Adobe Acrobat Reader DC (20.009.20063) (20.009.20063)
  2020-05-12 Adobe Flash Player (32.0.0.371)
  2020-05-12 Adobe Pepper Flash Player (32.0.0.371)
  2020-05-15 XProtectPlistConfigData (2121)
  2020-05-15 MRTConfigData (1.60)

Diagnostics Information (past 7-30 days):

End of report