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- Thanks for buying Protosmasher! Here is how you get started.
- 1. If you bought Protosmasher with a gift card, expect the code to come in a couple of days. Otherwise if you bought with paypal, it should come almost instantly.
- 2. Get your paycode from the email you bought with and DM the PS-BOT with ;paycode (paycode)
- 3. You should be whitelisted. It is optional, but go to #bot-commands and type in ;getbuyerrole
- 4. Log into Protosmasher's website and click Whitelist changer. Check your email for the temporary whitelist key.
- 5. Download Protosmasher and within the zip folder, open up Protosmasher App.exe and input your temporary key.
- 6. You're whitelisted and can start using Protosmasher!
- Q. I can't access the website because it gives me a 502 error! What do I do?
- A: Proto's website is unstable and often goes down so wait a while and try again later.
- Q. When I try to login it takes me back to Proto's homepage!
- A: Search up the Protosmasher forums and click Protosmasher on the top right. Log in from there. If it doesn't work, it is probably a Discord error.
- Q. I see a Protosmasher watermark on the bottom left of my ROBLOX window, how do I open Proto?
- A: Press insert on your keyboard. If it does not work try some combinations such as 0 on the numpad, Fn+Ins, Alt+Ins. If that still does not work then on your Windows Search Bar search up On-Screen Keyboard. Open it and click Insert and then rebind your key to whatever you wish.
- Q. I'm having problems such as DLL not found, DLL missing, error 0xc000007b, bad request, application denied, or error whitelisting when I open Proto/ProtoApp.exe. What do I do?
- A: Be sure to have your anti virus disabled, even firewall. Also download the following & restart your pc. Also try running protos/protoapp as an admin.
- DirectX: https://www.microsoft.com/en-us/download/details.aspx?id=35
- Visual C++ Redistributables: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
- Microsoft .NET Framework: https://www.microsoft.com/net/download/dotnet-framework-runtime
- Q. My discord account was disabled/deleted! I need an email change!
- A.if you need your discord account changed or your email changed: email support@protosmasher.net with valid proof that it is your whitelist and you owned that discord account or email account
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