Maria: Hi, my name is Maria. How may I help you?
 hurrhahs2@hamamail.com: Hi Maria
 hurrhahs2@hamamail.com: I was speaking to your collegaue until she disconnected
 Maria: Hello.
 hurrhahs2@hamamail.com: She was VERY RUDE at the end.
 hurrhahs2@hamamail.com: I am not satisfied at this moment in time, regarding my issue
 hurrhahs2@hamamail.com: I don't think she did all she could to help
 Maria: Sorry to know that.
 hurrhahs2@hamamail.com: It's not my fault my game did not come with a product key
 hurrhahs2@hamamail.com: I do not make the game
 hurrhahs2@hamamail.com: I can not see through the box because it is wrapped with plastic film
 hurrhahs2@hamamail.com: in the store
 hurrhahs2@hamamail.com: so how am I to know the copy has no product key or manual within the box? I am not superman
 Maria: Okay.
 hurrhahs2@hamamail.com: I am sorry, I am just quite annoyed right now, thank you for trying to help.
 Maria: Provide me the Game Name, EA Account (e-mail address) you use to play this game, Platform (PC or Console) and tell me which code you are talking about for what purpose.
 hurrhahs2@hamamail.com: The game is Battlefield Bad Company 2, for PC. My email address is hurrhahs2@hamamail.com
 hurrhahs2@hamamail.com: My box did not come with a manual
 hurrhahs2@hamamail.com: or product key
 hurrhahs2@hamamail.com: it just game with the pc disc
 hurrhahs2@hamamail.com: and a slip advertising another game
 Maria: Do you have purchase receipt with you?
 File attachment upload has started.
 The file XEROX_SCAN_001.jpg (288.83KB) was received.
 hurrhahs2@hamamail.com: here it is
 hurrhahs2@hamamail.com: I sent this to your colleague
 hurrhahs2@hamamail.com: and even took 4 more photos
 hurrhahs2@hamamail.com: for her
 hurrhahs2@hamamail.com: which was a lot of hassle because I have an amputated leg
 hurrhahs2@hamamail.com: but I did it
 Maria: Please allow me a moment.
 hurrhahs2@hamamail.com: okay
 Maria: Could you please put your signature on that receipt you sent me. First sign the receipt then take snap and send me please.
 hurrhahs2@hamamail.com: okay
 Maria: I am waiting.
 hurrhahs2@hamamail.com: is black pen ok?
 Maria: Blue pen please? Different colour.
 File attachment upload has started.
 The file XEROX_SCAN_002.jpg (295.46KB) was received.
 hurrhahs2@hamamail.com: Can only find a black pen.. will try to find blue for you now
 Maria: Okay, Find please.
 hurrhahs2@hamamail.com: can't seem to find one, sorry
 hurrhahs2@hamamail.com: maybe I can take a photo of me and the game
 Maria: Just wait.
 Maria: As an exception I am providing you a new registration key as we don't provide the key on this proof or without the game manual. Please make sure in future if you purchase any EA Game then it is from authorized store and having all credentials. I am not sending to Warranty department right now.

Please allow me a moment,
 hurrhahs2@hamamail.com: thank you!!!
 Maria: May I have your EA Account (e-mail address) which you use for your game BF BC 2?
 hurrhahs2@hamamail.com: hurrhahs2@hamamail.com is the account :-)
 Maria: Please wait.