Fraud stuff

If you wish to report the claim over the telephone or in writing you can do so but you need lots of information in the report to do so. If you wish to report the fraud by telephone you need to call the National Benefit Fraud Hotline on 0800 854 440 between 8am and 6pm, Monday to Friday. You do not have to pay for this call from a landline as it is an 0800 number, but you may be charged if you call from a mobile phone.

If you have problems either speaking or hearing you can use the national textphone number which is 08003280512 and if you only speak Welsh there is a separate number for you as well. This is 0800 6783722 and is also available from 8am to 6pm on Mondays through to Fridays. The people that run the hotline advise that the numbers are always much less busy between 8am and 9am in the morning so if you need to avoid having to wait, try to ring at that time.


https://www.gov.uk/report-benefit-fraud