Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
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Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.24308.amd64fre.win7sp1_ldr.181111-0600
Machine Name:
Kernel base = 0xfffff800`03665000 PsLoadedModuleList = 0xfffff800`0389ec90
Debug session time: Thu Jan  3 18:33:05.497 2019 (UTC - 5:00)
System Uptime: 0 days 0:42:59.574
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*                        Bugcheck Analysis                                    *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800818e601, Address of the instruction which caused the bugcheck
Arg3: fffff8800ab86260, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

FAULTING_IP:
RTKVHD64+13b601
fffff880`0818e601 8a820e010000    mov     al,byte ptr [rdx+10Eh]

CONTEXT:  fffff8800ab86260 -- (.cxr 0xfffff8800ab86260)
rax=ffff000002b6bd92 rbx=fffffa800a162310 rcx=fffffa800a743770
rdx=0000000000000000 rsi=fffffa800a5e73d0 rdi=fffffa800a1516b0
rip=fffff8800818e601 rsp=fffff8800ab86c30 rbp=fffffa800a1516b0
 r8=fffff8800ab86be0  r9=0000000000000000 r10=0000000000000001
r11=fffffa800a14e660 r12=fffffa800a15e620 r13=fffffa800a14e320
r14=00000000000000f0 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
RTKVHD64+0x13b601:
fffff880`0818e601 8a820e010000    mov     al,byte ptr [rdx+10Eh] ds:002b:00000000`0000010e=??
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  RAVCpl64.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8800818e601

STACK_TEXT:
fffff880`0ab86c30 00000000`00000000 : 00000000`00000000 fffffa80`0a743770 fffffa80`0a72de60 00570074`0075004f : RTKVHD64+0x13b601


FOLLOWUP_IP:
RTKVHD64+13b601
fffff880`0818e601 8a820e010000    mov     al,byte ptr [rdx+10Eh]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  RTKVHD64+13b601

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: RTKVHD64

IMAGE_NAME:  RTKVHD64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49633b08

STACK_COMMAND:  .cxr 0xfffff8800ab86260 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_RTKVHD64+13b601

BUCKET_ID:  X64_0x3B_RTKVHD64+13b601

Followup: MachineOwner