=== old communication with Daily ===
On 22nd May the following changes will come into effect:

Ticket ID: 2445218
Subject: Tsohost migration
Status: replied
Update from Krasen I. (Support Team)
Date: 2018-05-10 12:06:56
Hi Ian,

Thank you for the response.

1. DNS control panel and settings will be migrated to Tsohost
1.1 There will be no nameserver changes
1.2 A new tsohost control panel will give access to all the same functionality
1.3 A new client account and login will be provided with access accessing all currently registered domains under one login

-- All of this is correct.

2. Domain credits will be available to use on Tsohost on a like for like basis
2.1 Once domain credits have been fully used no further credits will be available for purchase
2.2 There may be discounts on multiple domains or not in future T.B.C

-- Again, this is all correct.

3. Hosted Email accounts are to be migrated to Tsohost with all settings intact
3.1 Initial migration will retain a legacy technology platform which will likely need further migration to a new platform at a future date TBC
3.1.1 Future migration of mailboxes and accounts will likely require manual intervention by clients if they wish to keep existing emails online TBC
3.2 All email access / mailbox login / servers etc from a client perspective will remain unchanged
3.3 All unused email account 'slots' and administration of existing accounts will be available to administer on Tsohost from the control panel without further migration to a new technology platform.

-- All of this is correct, but the last point is a bit different, allow me to explain. Basically you will be given a Cloud package that you can use to set up new mailboxes, older mailboxes would still need to be moved manually by the customer.

4. Email forwarding settings will be migrated for each domain
4.1 All forwarding settings can be edited, added and deleted on the new Tsohost panel
4.2 No additional migration will be required for forwarding settings as they may eventually be for hosted email.
4.4 There are no limits on the number of forwarding addresses per domain.

-- This is correct.

5. VPS will also migrate (not using this)

-- This is correct.

Looking forward to your response.

Krasen Iliev
Escalated Technical Support
Paragon Internet Group