L0jlk: hello
MoD: material order desk
L0jlk: yeah, I need to place an order
MoD: oh please hold
L0jlk: sounds like you're playing a video game there
MoD: god I fucking wish
MoD: do you have an account number?
L0jlk: yes hold on just a second, account number is 8672994818
MoD: ok so 4 8 1 8
L0jlk: that's the entire account code right there yeah
L0jlk: and I have a job code when you're ready
MoD: oh shit, you know what happened, I thought he gave you the job code, so let me, hold on
L0jlk: no problem, take your time, no worries
MoD: they did a software upgrade on this damn thing
MoD: ok so you actually want the account number to be, let me get this straight, just read it out to me
L0jlk: account code is 8672994818
MoD: ok so I got 8672994818
MoD: ok so job code?
L0jlk: job code is, and it's about the same length, just to let you know, so it's 830
MoD: ok let's go real slow, 8 3 0
L0jlk: 856
MoD: 8 5 6
L0jlk: 8720
MoD: 8 7 2 0
MoD: so it says that the account number has been consumed
L0jlk: it has, alright I can give you another, do you have an index for me to move up or down?
MoD: well, honestly people call in with all these numbers so I really don't know
MoD: you could just go down the index, and I've had this happen before, cause it's just like a common resource so to speak but most people don't order anything so
L0jlk: what do you mean most people don't order anything
MoD: we don't get a lot of calls about this, I mean, ok
MoD: look off the record, this is my advice, go down at least, and make that the request
MoD: look, this is how it works
MoD: I'm supposed to hang up after it's invalid but I know how it goes, you probably have like a list of things, right? and all you want to do is order something, and I want to help you, I think
L0jlk: so you just want me to go down the list?
MoD: ok this is my advice, and this is off the record, go down maybe 10, or something like that because it is likely that somebody ordered something above and so forth, and this is like how this works, like as you like go down the list that's how I've learned this is that you consume each order code and they're probably used for orders before that because it's like a shared resource so, just pick something that's not shared, maybe something down the list, that's my advice
L0jlk: tell you what, I'll go down about a hundred, how's that sound
MoD: I gues, I really don't know, like literally my job, like I answer the phone, I type in these codes, but I know if the code was used beforehand, by whoever, I can't order, so if you want to go down a hundred, fuck it, do that, I don't know what to tell you
L0jlk: that's what I'm doing
L0jlk: so, starting this over here, the account code is 2 3 9 2 1 1 8 8 7 9
L0jlk: the job code is 7 5 5 1 4 6 9 1 4 0
MoD: ok I need a product code
L0jlk: AB101
MoD: just that?
L0jlk: yeah that's the products code
MoD: ok, it's asking me the name and address
L0jlk: name and address?
MoD: yeah for shipping
L0jlk: ok the address is going to be (redacted)...
MoD: no it's asking me for the name
L0jlk: oh ok the name is (redacted)
MoD: and could I have a last name?
L0jlk: (redacted)
MoD: it's asking for "care of", but it thought you were (redacted)?
L0jlk: yes, you can leave the care of blank yeah
MoD: ok so it's now asking me for the address
L0jlk: that is (redacted) and the street name is (redacted)
MoD: zip code?
L0jlk: (redacted)
MoD: country?
L0jlk: USA
MoD: ok so can you confirm the address please
L0jlk: yes sir address name is (redacted), the address is (redacted)
MoD: USA of course
L0jlk: yes sir
MoD: ok that's been dispatched
L0jlk: do you have a response code? previously there were response codes
MoD: they don't give me any confirmation codes, but I know for a fact when it asked me to
MoD: ok so this is what happened, it transmitted the information you sent me, and asked if it was correct
MoD: and it also mentioned that the code has been consumed, so from that it should be dispatched from that point
MoD: I really don't talk to people after the orders are dispatched
L0jlk: so it's been dispatched
MoD: yeah
L0jlk: alright so if there's nothing else you need from me
MoD: well not at all, I don't think, I mean, I think we're good... if you have another account number...
L0jlk: ok well this is kind of an off the record question, approximately how many other orders have you placed with account and job codes since this device has been installed?
MoD: ok, we receive a lot of orders, I was recently placed on this job, I can't say that I personally have taken a lot of orders, there was another couple individuals that have recieved orders
MoD: I was tasked on this project to sort of receive additional orders on a need basis so to speak, and I'm kind of doing it as a favor, it's not my original job function, you know, I sit on abism and I enter orders and calls and so forth
MoD: I mean we do a lot but it's just what we do
L0jlk: are you in any way related to message desk?
MoD: I know the guy exists, I don't know where he's at, I haven't called him personally, it's been brought up before
L0jlk: ok I didn't understand if you were in the same room or something
MoD: no, if I was in the same room, I'd just, seriously I can't call, I kinda knew what I'm supposed to do, I get paid or whatever, and that's that
L0jlk: no worries man, I was just wondering cause I have a couple of things to do with him and if you're doing the same job function I was wondering if I could run them through you
MoD: no, you know I seriously I log in and I take in account numbers, order codes, that's generally what I do
L0jlk: ok I'm trying to sort out how much of this, cause we're totally on the same page understanding the account and job codes are a public resource so I was just trying to get a mental tally of approximately how much of that list has been consumed, if you knew personally
MoD: this is what I know personally. I know that you can only use things once, and it's a combination too, it has to do with the, you know the job code and the account number. and they seem to be paired.
MoD: and I get this situation occaisionally, where people will call in and they'll give numbers, and it spits back that's been consumed and so forth, and so they kind of get it after a while, well I need to go down the list, I would imagine they have a list of sorts.
MoD: And when the system says it's valid, it's not like I can make it valid, I literally have no control, the system says it's valid. That's the rule, and then after that point I can start typing in more information. But I literally have no control of that. And that's where you can get real frustrated at me.
L0jlk: I completely understand. Actually order codes used to be placed through message desk, and so I'm actually relieved that they seem to have separated the two functions.
MoD: From what I understand, message desk has never been able to do order codes properly.
L0jlk: Right, it was sort of a jerry rigged system yeah?
MoD: Yeah I would imagine so. Some would probably go through, but for the most part they should be going through the material order desk. Seriously, I don't know how you expected to receive an order from a message desk, it's for messages. From what I understand, what J has said, is that the message desk is only supposed to provide messages. No order functions, it's messages, and that's that.
L0jlk: That's pretty much what I gathered before. I'm extremely happy about this development.
L0jlk: I'm kind of wondering, you said you were doing this as a favor to J, I'm wondering about the longevity of your favor. Because I forsee the need to place orders in the future, are you going to be around for a while? Of course not forever, I'm just wondering if this is a service that's going to be disconncted tomorrow or if it's going for some time.
MoD: so you're asking will I have a job tomorrow?
L0jlk: yeah
MoD: I seriously fuckin hope so, but literally right, I really don't know. I really hope so. I answer questions, I do orders. I do a really good job I think at what I do, but I don't know what to tell you. I'm not going to quit my job if that's what you're asking. I hope to always be here for the organization and so forth.
L0jlk: Don't worry about it.
MoD: They've really helped me out, in the recession and so forth, I'm glad to have a job and I do the best I can, I'm sure I'll be around
L0jlk: What is your name?
MoD: I'm seriously like, I've never had this kind of call with somebody before and I'm supposed to not give my name.
L0jlk: ok don't worry about it, it's just good to talk to somebody new
MoD: I really apologize. Occaisonaly they monitor our calls, they seriously record our calls, I could say my name, but then, they'd get a stick up their butt about this.
L0jlk: and we both want you to have a job tomorrow so no worry
MoD: I wish I could, maybe you recognize my voice, I don't know how, I want to give a reference so to speak. Ok, robby, want to call me Robby?
L0jlk: OK
MoD: I just pulled that out of my ass
L0jlk: yeah no worries, I gotcha, well, you know mine so it's good to meet you and talk to you
MoD: what's your name?
L0jlk: (redacted)
MoD: oh yeah, I'm really sorry. You know the problem is, that's actually your real name. That's what cracks me up, because you know, they make up shit, I swear to god. Shift this to here, and it's like, that can't be your real name. It's really nice to meet you (redacted).
L0jlk: you too. I'm sure you'll hear from me in the future, you have a really nice day, thanks for all your help and I guess I'll talk to you soon.
MoD: alright well have a great afternoon, thank you
L0jlk: bye