@Vodafone_AU 11 Jan
@pascalopitz That is frustrating - what is the link we've sent you - I will escalate that for you too. ^KJ

@VodafoneAU_help 3 Jan
@pascalopitz I have no ETA, but as soon as I do, I will tweet you with an update. ^KJ

@VodafoneAU_help 3 Jan
@pascalopitz I will escalate the issue for you. Thank yo for your patience. ^MW

@VodafoneAU_help 3 Jan
@pascalopitz Hi, I am very sorry this issue has not been resolved. I understand you need data. If this is not resolved by tomorrow (cont)

@VodafoneAU_help 3 Jan
@pascalopitz I'm sorry for the inconvenience this has caused. Are you still receiving the same error message?Have you tried again today? ^MW

@VodafoneAU_help 31 Dec
@pascalopitz It looks like there may be an issue with this at the moment. We're working to get it sorted as soon as possible. Sorry ^NS

@VodafoneAU_help 31 Dec
@pascalopitz Are you on prepaid? 3 or Vodafone? I just assumed before. Sorry. Are you loading the page from your phone? Or a computer? ^NS

@VodafoneAU_help 31 Dec
@pascalopitz What sort of phone are you using? Try TXTing 'prepaid' to 12 66 12 instead of 'favourites'? Cheers ^NS

@VodafoneAU_help 30 Dec
@pascalopitz Hi, is there anything I am able to help you with? ^SC