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a letter from amazon

Dec 12th, 2016
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  1. Hello Michal,
  2.  
  3. My name is Aravind. I've picked up your e-mail today and I'll do my very best to help you with your query.
  4. I can understand your concern that you would like to know the availability of the item.
  5. Firstly, please accept my sincere apologies for any inconvenience caused by this situation.
  6. I've checked your order and found that the availability estimate for the item is listed as "Temporarily out of stock". I'm sorry for any inconvenience caused.Occasionally, our supply of popular items is limited and some products sell out very quickly.
  7.  
  8. Please be rest assured that this item will be in stock as soon as possible.
  9. However, to serve you at my best and to get an approximate date on which this item will be available on our website for sale, I've now contacted our buying team and informed them that you are interested in this item. Therefore, they have now contacted the supplier of this item for more stock and we are awaiting an update from them.
  10.  
  11. As soon as we receive an update from them we will update our website with the new availability and update your order accordingly.
  12. Please note that whilst we aim to display the most accurate product availability possible, occasionally products can go out of stock or become out of print.
  13.  
  14. I hope that you would understand that being the retailers we are totally dependent on our suppliers for the supply.
  15. We'll e-mail you with an estimated delivery date as soon as we have more information from our suppliers.
  16. If the order takes too long to meet your needs, you may cancel it at any time before it enters the dispatch process and you won't be charged for it.​
  17. If we can be of further assistance, you can reply directly to this e-mail. You can reach us by chat or phone from this link:
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