Error Log report

8/30/2014 20:16:00: DEBUG -

8/30/2014 20:16:00: DEBUG - ----------------------------------------
8/30/2014 20:16:00: DEBUG - Program opening, running diagnostics...
8/30/2014 20:16:00: DEBUG - Current OS Full name: Microsoft Windows 8.1 Pro
8/30/2014 20:16:00: DEBUG - Current OS Version: 6.2.9200.0
8/30/2014 20:16:00: DEBUG - Is the current OS 64-bit? True
8/30/2014 20:16:00: DEBUG - Directory program is running in: C:\Users\Claudy\Downloads
8/30/2014 20:16:00: DEBUG - Selected PSO2 Directory: C:\Program Files (x86)\SEGA\PHANTASYSTARONLINE2\pso2_bin
8/30/2014 20:16:00: DEBUG - Is Unrar Available: True
8/30/2014 20:16:00: DEBUG - Run as Administrator: True
8/30/2014 20:16:00: DEBUG - Folder Read/Write: True
8/30/2014 20:16:00: DEBUG - Is 7zip available: True
8/30/2014 20:16:00: DEBUG - ----------------------------------------
8/30/2014 20:16:00 Program opened successfully! Version 2.7.3.2 [OK!]
8/30/2014 20:16:00 Checking for updates, please wait a moment...
8/30/2014 20:16:06: DEBUG - Checking for the latest version of the program...
8/30/2014 20:16:06 You have the latest version of the program: 2.7.3.2
8/30/2014 20:16:06 Loading sidebar page...
8/30/2014 20:16:06 Checking for PSO2 Updates...
8/30/2014 20:16:13: DEBUG - The operation has timed out
8/30/2014 20:16:13 ERROR - The operation has timed out
8/30/2014 20:16:13 Done!
8/30/2014 20:16:13 Checking for updates to patches...
8/30/2014 20:16:13 Current Story Patch version is: Not Installed
8/30/2014 20:16:13 Current EN Patch version is: Not Installed
8/30/2014 20:16:13 Current Large Files version is: Not Installed
8/30/2014 20:16:13 If any of the above versions are incorrect, use the override in options to fix them.
8/30/2014 20:16:13 Downloading latest item translation files...
8/30/2014 20:16:42 Done!
8/30/2014 20:16:43 Does the item patch work with the newest PSO2 version?: Yes
8/30/2014 20:16:43 All done - System ready!
8/30/2014 20:16:50 Downloading EN patch...
8/30/2014 20:16:55 Failed to contact EN Patch website - Patch install/update canceled! [FAILED!]