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- Here is how I solved it.
- The PrintService event logs with the failure was referencing InfPath C:\Windows\System32\DriverStore\FileRepository\hpcu115v.inf_amd64_neutral_f6a5b51fb5c5ab11\hpcu115v.inf. I checked that path and there was only 2 files in that directory, which isn't a complete installation. I took full permissions of the folder and deleted it. Attempting to install the driver still failed.
- I validated the UPD 5.3.1 PS driver was not already installed by using the Print Management console.
- After checking c:\windows\inf\setupapi.dev.log, I found the following:
- >>> [Import Driver Package - C:\Windows\system32\spool\{75E26786-6C98-4443-9E2F-BC41BC50486D}\hpcu115v.inf]
- >>> Section start 2012/03/13 11:07:39.013
- cmd: C:\Windows\System32\spoolsv.exe
- sto: Importing driver package into Driver Store:
- sto: Driver Store = C:\Windows\System32\DriverStore (Online | 6.1.7601)
- sto: Driver Package = C:\Windows\system32\spool\{75E26786-6C98-4443-9E2F-BC41BC50486D}\hpcu115v.inf
- sto: Architecture = amd64
- sto: Locale Name = neutral
- sto: Flags = 0x0000000C
- ! sto: Driver package 'hpcu115v.inf' already exists in Driver Store:
- ! sto: Filename = C:\Windows\System32\DriverStore\FileRepository\hpcu115v.inf_amd64_neutral_f6a5b51fb5c5ab11\hpcu115v.inf (oem52.inf)
- sto: Imported driver package into Driver Store:
- sto: Filename = C:\Windows\System32\DriverStore\FileRepository\hpcu115v.inf_amd64_neutral_f6a5b51fb5c5ab11\hpcu115v.inf
- sto: Time = 47 ms
- <<< Section end 2012/03/13 11:07:39.066
- <<< [Exit status: SUCCESS]
- Interesting that it still thinks the driver exists when that FileRepository path does NOT exist. After reading Remove a Driver Package from the Driver Store, I used: pnputil -e and sure enough, oem52.inf was present. I then used: pnputil -d oem52.inf to delete the inf from the driver store.
- Finally, installing the driver from Print Management worked!
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