You represent management at the Palmer House. Chicago is a growing city and there is intense competitions for great service. It is important to keep those employee content, because content employee treat their upscale guests better. Employees at the Palmer house range from chefs and servers to housekeepers. They receive $.50/hour, which is a great wage. Your employees work 6 days a week. You need to handle negotiations carefully. Employees from surrounding Restaurants and Hotels have formed an alliance. If employees from the Palmer House strike, so will the surrounding businesses If this happens the prosperity of the Restaurant and Hotel industry will be in Jeopardy.

Keep in mind the following variables:
Keep labor costs at manageable level
Make sure that you have workers to keep the company running

Unions will focus on:
Fair wages and hours, work place safety, and Job security

Prep:
1) Summarize your scenario from your point of view.

2) Identify your demands; be specific.

3) Tactics. How will you negotiate your demands? Think strategy.