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- ERROR 500
- We notice on occasion, you might encounter the above error message when you access our site. If after waiting about 5 minutes and the error still appears, please clear your browser cache and it should work again.
- === How to clear your browser cache (Desktop/Laptop) ====
- In most computer-based web browsers, to open menus used to clear your cache, cookies, and history,
- press Ctrl-Shift-Delete. If this doesn't work, search your browser's Help menu for "clear cache".
- If you're unsure what browser version you're using, from the Help menu, select About [browser name]. In Internet Explorer and Firefox, if you don't see the menu bar, press Alt.
- ** It's best that you do a complete clearing, e.g. "from the beginning of time" **
- === How to clear your browser cache (Mobile devices) ===
- a. To clear the Safari's cache and cookies for iOS device:
- Tap Settings on the home screen.
- Scroll down and select Safari.
- Tap Clear Cookies and Data.
- b. To clear the browser's cache and cookies for Android:
- Open your Browser.
- Tap the Menu button | Settings.
- Tap Privacy & security.
- Tap Clear cache and Clear all cookie data.
- Note: You may also want to tap Clear history to delete your browser navigation history and tap Clear form data to delete all saved form data.
- Tap OK to proceed.
- c. To clear the browser's cache and cookies for Windows phone:
- Open your Internet Explorer.
- Tap the ellipsis (...) at the bottom-right.
- Scroll down and tap Settings.
- Scroll down and tap Delete history.
- Tap Delete to confirm.
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