lol

info: at 18:44:18
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info: at 18:44:22
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You are now chatting with 'Shiela'.
kenneth bullock: at 21:44:29
Hi shiela
Shiela: at 18:44:41
Hi Kenneth! Welcome to Microsoft Customer Service Chat, my name is Shiela. Kindly give me a moment to review your question and see what I can do to help.
kenneth bullock: at 21:44:51
thank you so much
Shiela: at 18:45:21
I apologize for the inconvenience that this have caused you. I'll provide you with your best support options here.  Do you mean you upgraded you Windows 7 to Windows 8 and want to go back to 7?
kenneth bullock: at 21:45:51
Yes, except it was a huge downgrade, and a waste of 69 dollars.
Shiela: at 18:46:15
Do you still have the disc for Windows 7?
kenneth bullock: at 21:46:31
No, i do not
kenneth bullock: at 21:46:42
I was running a cracked version of windows 7
kenneth bullock: at 21:46:54
Is there steps to downgrading back?
Shiela: at 18:47:37
If you want to go back, you really have to purchase a genuine license for Windows 7 either through Microsoft Store or Amazon.com
kenneth bullock: at 21:48:00
But I already purchased a genuine licence for windows 8
kenneth bullock: at 21:48:13
Isn't there a way to upgrade back to windows 7 from windows 8
Shiela: at 18:48:46
I understand but Windows 7 is a different Operating System. Where and when did you purchase Windows 8?
kenneth bullock: at 21:49:08
I purchased it through the microsoft store about half a year ago
Shiela: at 18:50:14
Is it Windows 8 Oem or retail?
kenneth bullock: at 21:50:41
It was the Windows 8 Pro $69.00 Upgrade version
Shiela: at 18:51:46
I see. I'm afraid MS store could not grant refund for that because it's past 30 days from the date of purchase. Your only option here Ken is to purchase windows 7 as retail.
kenneth bullock: at 21:52:55
But isn't it possible to upgrade back to windows 7 using the old cracked copy here http://thepiratebay.sx/torrent/7049713/Windows_7_Ultimate_32_64-bit_RemoveWAT_Included_
Shiela: at 18:53:30
We definitely not  recommend. you will get problems if you pursue.
kenneth bullock: at 21:53:45
what problems
Shiela: at 18:53:47
Is there anything else that I can assist you with today?
kenneth bullock: at 21:53:52
ive always had issues with windows 8
kenneth bullock: at 21:53:55
ever since downgrading
kenneth bullock: at 21:54:02
they never get fixed
Shiela: at 18:54:36
Non genuine license will not receive updates from Microsoft, it will not activate and you will receive a non- genuine message which will not allow you to access most functionalities.
kenneth bullock: at 21:54:52
but this version has remove wat
kenneth bullock: at 21:54:55
which is what i used last time
kenneth bullock: at 21:55:01
and it allowed me to receive free updates
kenneth bullock: at 21:55:10
as well as removing the message about genuine
Shiela: at 18:56:03
It's your option Ken but then again we don't recommend.  Is there anything else that I can assist you with today?
kenneth bullock: at 21:56:16
i dont guess so
kenneth bullock: at 21:56:19
so instead of providing
kenneth bullock: at 21:56:24
a upgrade back to windows 7
kenneth bullock: at 21:56:32
you would rather people download the cracked copy
kenneth bullock: at 21:56:35
that is so rediculous
Shiela: at 18:56:41
Thank you for contacting Microsoft Online Support. You take care now!
info: at 18:56:45
Chat session has been terminated by the agent.