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<meta charset="utf-8"/>
<title>Exercise 1 - Ticket ID</title>
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        <th> Ticket ID: 409788</th>
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        <td class="td_info">Name:</td>
        <td>
            <span class="circle">&nbsp;&nbsp;&nbsp;&nbsp;</span>
            <a href="#">Parker Seidel</a> <br/>
            <span class="td_alert">No Active Support </span>
        </td>
    </tr>
    <tr>
        <td class="td_info">Email:</td>
        <td><a href="mailto:seidel@aptmail.com">seidel@aptmail.com</a></td>
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        <td class="td_info">Response Time</td>
        <td class="td_details">72 hours, 60 hours left </td>
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        <td class="td_info">Last action</td>
        <td class="td_details">Never been locked.</td>
    </tr>
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        <td></td>
        <td><a href ="#">Link to public post</a></td>
    </tr>
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        <td class="td_info">Status</td>
        <td class="td_status">Not answered</td>
    </tr>
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