- Company Requirements

Outline briefly, the current systems used by Reliable Motors:
•	Company currently uses paper
o	No electronic format
•	How orders are delivered – Twice a day
•	How orders are processed
o	Orders are received between 8am and 12:30pm each day via phone, emails and verbal conversations.
o	Details for orders are taken:
	Dealer name and address
	Dealer code number (3 digits)
	Delivery address
	Part number and order quantity
o	Order is received and a RMC product number is then assigned
o	A dispatch instruction sheet (DIC) is raised for each order and a detail sheet (DID) for each item within that order.
o	A check is performed to make sure back orders have been completed.
o	The DID’s are then sorted into part number orders for each dealer, prior to being sent to the spare part store.
•	How pricing is tracked

Outline the requirements for Reliable Motors:
•	Efficient order system
o	Utilise a standardised order format
o	Preferably electronic presence
•	Working stock control system.
•	Efficient employee tracking system
•	Revised DID, DIC formats
o	Include spare part location
•	Adequate filing system
o	Would be handled automatically if orders, invoices and stock control are handled electronically
•	Improved variation in dealer codes
o	Current format is 3 digits, allows for maximum 999 dealers.

- Current System Flaws

Intro-based Paragraph:
•	Provide list of all system flaws
•	No ways to order parts of any kind online. All orders both internal and external need to be made via phone or email.
•	No efficient way to check stock quickly.
o	Current stock management system is inherently flawed and cannot maintain correct data that’s entered into it.
•	No real format to track company workers
o	Current system utilises post-it notes to track if workers are sick

List:
•	Paper based invoice system
•	No electronic format utilised for orders, etc.
•	Documents have to be physically moved around, for instance to and from the warehouse.
•	Inadequate filing system
o	As proven by post-it notes for employee tracking
•	Postal orders are time consuming and inefficient
•	No standardised order form
•	Poor stock control system
o	Data inputted into stock control system regularly is lost or changed.
•	No online presence
o	No online storefront, etc
•	A greater variety in dealer code numbers is required
o	Current system only allows for upto 3 digits.
•	No way to locate spare parts apparent on DID sheets.