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- License Agreement Citadel Software.
- A. By purchasing a product Citadel, the entire responsibility for its use rests with you. The development team Citadel Software is not responsible for any illegal actions by using the software.
- Two. The development team Citadel Software strongly support the use of this product in the CIS, the product will not work on systems with the Russian and Ukrainian keyboard layout.
- Three. After agreeing on the conditions at the time of purchase and transfer of funds the developer, the funds could not be more than returned to the client back.
- 4. Before you buy, the customer agrees to read the full description of the product and its functionality, if available questions, contact the Supporter.
- Five. Customer agree to use a personal computer builder on a (virtual machine) and do not pass it on to any third party, personal builder has a unique signature that belongs to you. All other questions on this matter are specified in a personal conversation. Baryzhnechestvo / resale without the consent of the author and punishable by deprivation of black list'om license.
- 6. Customer agree to pay the rent on a monthly basis, established developers. The maximum period of delay - 7 days. If the amount of rent was not paid, your account is blocked in the Citadel CRM, and you lose all the future updates of the product for 1-2 months (indvidualno solved).
- 7. Developers must give the client an updated monthly builder, if the client was paid the rent. This builder includes routine cleaning of the product and the necessary bug fixes.
- Eight. Any questions / errors found in software / bugs / ideas are accepted only through the ticket-bar in your personal account Citadel CRM. This ticket-panel guarantees you prompt response to a query has arisen.
- 9. Customer account is given in the Citadel CRM, this account belongs exclusively to the client and transfer it to third parties is prohibited.
- 10. The client has the right to transfer or sell their product license, pre-coordinate with the developers.
- 11. The development team Citadel Software is not responsible for the detection of anti-virus product in different systems, but in turn this nedopuskat and tries to do everything necessary to avoid that.
- 12. All operations are carried out with funds solely through the payment system Liberty Reserve, other payment instruments nedopuskayutsya to use. Promptly exchange funds from the various payment systems, please visit mmgp.ru
- 13. Additional modules for the Citadel of the product can be purchased at any time.
- 14. In the case of unresolved disputes about the correct operation of software functionality, the client agrees to provide TeamViewer access to a PC where you installed the test boat, or webserver support'u, otherwise the support will not be able to help in this matter.
- 15. The tasks of the Help Desk does not include installing and configuring software on a server / client server, the client agrees to itself install or configure the necessary software on the server, or to draw appropriate specialists, as well as to test the correct operation of software. Installing and configuring the product Technical support is for extra charge.
- 16. Citadel does not sell English-language public (amers, Romanians, Asians, all English speaking people), it is forbidden to be representatives of data subjects and to serve their interests (read: a mediator), for non-compliance of the rules should deprive the license. Only for Russians.
- 17. It is forbidden to organize services for the sale of one-off "builds" Citadel.
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