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1and1 Default-Opt-In pricing increase

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Jun 11th, 2013
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  1. Dear <redacted>,
  2.  
  3. As a 1&1 customer, you benefit from the advantages of a modern web hosting package. To ensure that your package is cutting edge, we continuously enhance and optimize the efficiency and safety of our products. Of course, our customers' needs, which are gathered regularly in user surveys and feedback tools, are at the heart of this process.
  4.  
  5. Therefore we are pleased to inform you that your package will include numerous improvements as of August 1st, 2013:
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  7.  
  8. 1&1 Click & Build Apps
  9.  
  10. In the future our popular Click & Build Apps (such as Joomla!, Drupal or WordPress) will be available not only in safe mode but also in the fully functional mode for more freedom while installing plug-ins and themes. You will be able to convert your previously saved installations to the fully functional mode with the help of the 1&1 Control Panel.
  11.  
  12. 1&1 Web Apps (as of September 2013)
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  14. With the new 1&1 Web Apps you can increase the functionality of your existing website. You can find over 100 of the most popular apps in your 1&1 Control Panel. For example, show images from your Picasa album to your website visitors. Integrate a preview of your LinkedIn company profile to help expand your network. Allow your customers to quickly and easily contact you with a Skype button. Connect your Facebook company page with your website to increase your community. Let your website visitors see what your customers or guests have to say about your company on Foursquare. Or, for example, offer your products with Shopify on your website.
  15.  
  16.  
  17. Recovery of files
  18.  
  19. The new Webspace Recovery tool in your Linux web hosting package offers you security and control over your files. It allows you to recover files that are up to 6 days old, in case something has been deleted or lost by mistake. You can select and recover single files or entire folders. Your files are stored in separate folders so that you can decide which files you want to copy back to your webspace. All of this is accessible quickly and at any time in your 1&1 Control Panel.
  20.  
  21.  
  22. 1&1 security package, powered by SiteLock
  23.  
  24. You can significantly increase the security of your website by using the 1&1 SiteLock. Similar to an anti-virus program, up to 25 subpages of your website will be scanned on a daily basis and closely checked for security loopholes. Thus you actively protect your website against malware, unauthorized access and other threats from hackers. Without 1&1 SiteLock, a hacker attack could easily damage your reputation and search engines could blacklist your website, impairing your ranking.
  25.  
  26. After a successful security scan, you can embed a SiteLock security seal with the date of the last scan on your website. That way you show your customers that data security is important to you, along with reputation management!
  27.  
  28.  
  29. All of the improvements to your web hosting package that are mentioned above ensure your package is set up for future success. We are pleased to offer you these upgrades at very attractive price points, which you can see below:
  30.  
  31.  
  32.  
  33. Contract number
  34.  
  35. Package name
  36.  
  37. Current price
  38.  
  39. New price
  40.  
  41.  
  42.  
  43. <redacted>
  44.  
  45. 1&1 Business Package
  46.  
  47. $14.99
  48.  
  49. $17.26
  50.  
  51.  
  52. The upgrade of your web hosting package will begin on July 29th 2013. The price adjustment will take effect on August 1st 2013. Should the upgrade of your web hosting package be delayed, the price change will take effect only after these additional services are made available to you.
  53.  
  54. If you decide not to benefit from the many new features we offer, please inform us of your request in writing within four weeks of receiving this email to contracts_us@1and1.com.
  55.  
  56. If we do not hear from you, the price adjustment will take effect during the next regular billing cycle after August 1st, 2013, and you will continue to benefit from future improvements.
  57.  
  58.  
  59. Domain Price Adjustments
  60.  
  61. The domain registries have raised their prices for domains several times in the past few years, however 1&1 has not passed all of these price increases to you. In order to stay competitive and continue to offer you excellent services, we need to adjust our domain pricing structure. The domain rates for .com, .name, .biz, .ca, .org, .info, .net, .ws, and .us will be changed to $14.99/year, dependent on your individual renewal date, and at earliest on 08/01/2013. This price change only affects additional 1&1 domains. It does not affect any free domains included in your 1&1 hosting or e-mail packages.
  62.  
  63. Please keep in mind that 1&1 domains are all inclusive, with the ICANN fee and private domain registration already included. If you compare our prices you will notice that we've kept costs as low as possible!
  64.  
  65.  
  66. We wish you continued success with your web hosting package!
  67.  
  68.  
  69.  
  70. Best regards,
  71.  
  72.  
  73. Ryan C., 1&1 Hosting Team
  74.  
  75. If you have any questions you can contact my team and I by sending an e-mail to ryan.c@1and1.com or calling 1-866-991-2631
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