Daniel McAteer Customer Champion Application

Top 5 Most Exciting
- Manage a support team *
- Find and recruit teammates for the support team *
- Help train and onboard new support teammates *
- Scheduling shifts and collaborating as part of a growing cohesive support team *
- Work with the product team to develop a new feature based on feedback from customers
**** I'd enjoy the opportunity to work directly with my teammates as much as possible, since I really enjoy collaborating and have experience managing close knit teams.

Top 5 Least Exciting
- Write and maintain thousands of pages of help documentation
- Ghostwrite documentation for partners to publish on thier own sites
- Run ticket review sessions to make sure tone is consistent across Zapier responses
- Receive 20+ inbound phone calls per day and help them solve their issues
- Make Zap templates to help showcase the thousands of ways customers can use Zapier