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Wireless diagnostics

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Aug 21st, 2013
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  1. Details about network adapter diagnosis:
  2.  
  3. Network adapter Wireless Network Connection driver information:
  4.  
  5. Description . . . . . . . . . . : Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC
  6. Manufacturer . . . . . . . . . : Realtek Semiconductor Corp.
  7. Provider . . . . . . . . . . . : Realtek Semiconductor Corp.
  8. Version . . . . . . . . . . . : 2007.6.1123.2012
  9. Inf File Name . . . . . . . . . : C:\Windows\INF\oem8.inf
  10. Inf File Date . . . . . . . . . : Wednesday, 12 December 2012 8:35:46 PM
  11. Section Name . . . . . . . . . : CLEVO8723ae.ndi
  12. Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_8723&subsys_072610ec
  13. Instance Status Flags . . . . . : 0x180200a
  14. Device Manager Status Code . . : 0
  15. IfType . . . . . . . . . . . . : 71
  16. Physical Media Type . . . . . . : 9
  17.  
  18.  
  19.  
  20. Diagnostics Information (Wireless Connectivity)
  21. Details about wireless connectivity diagnosis:
  22.  
  23. Information for connection being diagnosed
  24. Interface GUID: 422c744a-2a50-443d-bcb1-c0e0ea265d4a
  25. Interface name: Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC
  26. Interface type: Native WiFi
  27.  
  28. Connection incident diagnosed
  29.  
  30.  
  31. List of visible access point(s): 0 item(s) total, 0 item(s) displayed
  32.  
  33. Connection History
  34.  
  35. Information for Auto Configuration ID 2
  36.  
  37. List of visible networks: 0 item(s) total, 0 item(s) displayed
  38.  
  39. List of preferred networks: 0 item(s)
  40.  
  41. Information for Auto Configuration ID 1
  42.  
  43. List of visible networks: 7 item(s) total, 7 item(s) displayed
  44. BSS Type PHY Security Signal(RSSI) Compatible SSID
  45. ------------------------------------------------------------------------------
  46. Infra <unknown> Yes 86 Yes NETGEAR
  47. [others listed here]
  48.  
  49. List of preferred networks: 1 item(s)
  50. Profile: NETGEAR
  51. SSID: NETGEAR
  52. SSID length: 7
  53. Connection mode: Infra
  54. Security: Yes
  55. Set by group policy: No
  56. Connect even if network is not broadcasting: No
  57. Connectable: Yes
  58.  
  59. Information for Connection ID 1
  60. Connection started at: 2013-08-21 21:30:05-827
  61. Auto Configuration ID: 1
  62. Profile: NETGEAR
  63. SSID: NETGEAR
  64. SSID length: 7
  65. Connection mode: Infra
  66. Security: Yes
  67. Pre-Association and Association
  68. Connectivity settings provided by hardware manufacturer (IHV): No
  69. Security settings provided by hardware manufacturer (IHV): No
  70. Profile matches network requirements: Success
  71. Pre-association status: Success
  72. Association status: Success
  73. Last AP: 28-c6-8e-69-41-b8
  74. Security and Authentication
  75. Configured security type: WPA2-PSK
  76. Configured encryption type: CCMP(AES)
  77. 802.1X protocol: No
  78. Key exchange initiated: Yes
  79. Unicast key received: Yes
  80. Multicast key received: Yes
  81. Number of security packets received: 0
  82. Number of security packets sent: 0
  83. Security attempt status: Success
  84. Connectivity
  85. Packet statistics
  86. Ndis Rx: 0
  87. Ndis Tx: 0
  88. Unicast decrypt success: <unknown>
  89. Multicast decrypt success: <unknown>
  90. Unicast decrypt failure: <unknown>
  91. Multicast decrypt failure: <unknown>
  92. Rx success: <unknown>
  93. Rx failure: <unknown>
  94. Tx success: <unknown>
  95. Tx failure: <unknown>
  96. Tx retry: <unknown>
  97. Tx multiple retry: <unknown>
  98. Tx max lifetime exceeded: <unknown>
  99. Tx ACK failure: <unknown>
  100. Roaming history: 0 item(s)
  101. Disconnected from BSSID: 00-00-00-00-00-00 Reason: 0x00000205
  102.  
  103.  
  104.  
  105. Diagnostics Information (Wireless Connectivity)
  106.  
  107. Helper Class: Auto Configuration
  108. Initialize status: Success
  109.  
  110. Information for connection being diagnosed
  111. Interface GUID: 422c744a-2a50-443d-bcb1-c0e0ea265d4a
  112. Interface name: Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC
  113. Interface type: Native WiFi
  114.  
  115. Result of diagnosis: Problem found
  116.  
  117. Root cause:
  118. Wireless capability is turned off
  119.  
  120. Detailed root cause:
  121. Radio is off (SW switch)
  122.  
  123. Repair option:
  124. Turn on wireless capability
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