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- <html dir="ltr"><head><title></title></head><body><div style="text-align: left"><style type="text/css"></style></div><table align="center" style="padding-bottom: 5px; padding-top: 5px; padding-left: 5px; padding-right: 5px; background-color: #ffffff"><tbody><tr><td valign="top"><table cellspacing="0" cellpadding="1" width="700" border="0" style="font-size: 12px; font-family: Verdana, Arial, Helvetica, sans-serif; color: #003366"><tbody><tr bgcolor="#0f75c3" valign="bottom"><td bgcolor="#000000" height="30" valign="middle" style="font-size: 14px; vertical-align: middle; font-weight: bold; color: #ffffff; text-align: left; text-indent: 6px"><div class="style3"><p class="style3" style="margin-bottom: 0px; margin-top: 0px"><span style="color: #000000"><img alt="Lantelligent Logo" width="500" height="99" style="float: left" src="http://i64.tinypic.com/v5ael5.png" /></span></p></div></td><td bgcolor="#000000" height="30" style="font-size: 14px; vertical-align: middle; font-weight: bold; color: #ffffff; text-align: left; text-indent: 6px"><span style="color: #000000"> </span></td><td class="style4" bgcolor="#000000" height="30" style="vertical-align: middle; font-weight: bold; color: #ffffff; text-align: left"><span style="color: #000000"><span style="font-size: medium"><br /><br /></span></span></td></tr><tr><td colspan="3"><p class="MsoNormal"><span style="color: #000000"><span style="font-size: small"><span style="font-family: "Arial","sans-serif"; mso-fareast-font-family: 'Times New Roman'"><br />Hello [contactfirstname] [contactlastname]:</span></span></span><span style="font-size: 9pt; font-family: "Arial","sans-serif"; mso-fareast-font-family: 'Times New Roman'"><o:p></o:p></span></p><p class="MsoNormal"><span style="color: #000000"><span style="font-size: small"><span style="font-family: Times New Roman"><span style="mso-fareast-font-family: 'Times New Roman'">We have received your email and ticket number </span><b><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-size: 11.0pt">[srnumber]</span></b><span style="mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-size: 11.0pt">, related to <strong>"[srsummary]"</strong></span><span style="mso-fareast-font-family: 'Times New Roman'"> has been created automatically. A technician will be working to address your issue shortly. </span></span></span></span><span style="font-size: 9pt; font-family: "Arial","sans-serif"; mso-fareast-font-family: 'Times New Roman'"><o:p></o:p></span></p><p class="MsoNormal"><span style="color: #000000"><span style="font-family: Times New Roman"><span style="font-size: 9pt; mso-fareast-font-family: 'Times New Roman'"><span style="font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA">If this is a business critical issue where more than one person is affected and/or the entire company is down, please call 877-526-8355 and inform the dispatcher of the urgency.<br /><br />Please be aware we do not monitor tickets submitted on weekends or holidays. If this is an emergency please call our support line to reach an on call technician. <br /><br />You can check the status of this ticket at any time by visiting the customer portal at: <br /><br /></span></span></span></span><span style="font-size: 9pt; font-family: "Arial","sans-serif"; mso-fareast-font-family: 'Times New Roman'"><span style="font-size: 12pt; font-family: "Times New Roman",serif; mso-fareast-font-family: "Times New Roman"; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA"><u><a href="http://portal.lantelligent.net/"><span style="color: #000000"><span style="font-family: Times New Roman">http://portal.lantelligent.net</span></span></a></u><span style="color: #000000"><span style="font-family: Times New Roman"><br /><br />Regards,<br /><br />Your Lantelligent Support Team<br />Lantelligent I.T. Services<br />877-526-8355</span></span></span></span><hr size="1" /></p></td></tr><tr valign="top"><td width="264" style="font-weight: bold; text-align: left"><div class="style5"><span style="color: #000000">SERVICE TICKET DETAIL</span></div></td><td><span style="color: #000000"> </span></td><td width="428"><span style="color: #000000"> </span></td></tr><tr valign="top"><td style="font-weight: bold; text-align: left"><div><span style="color: #000000">Ticket Number:</span></div></td><td></td><td><span style="color: #000000"><span style="font-size: 9pt">[srnumber]</span></span></td></tr><tr valign="top"><td style="font-weight: bold; text-align: left"><div><span style="color: #000000">Ticket Status:</span></div></td><td><span style="color: #000000"> </span></td><td><span style="color: #000000"><span style="font-size: 9pt">[srstatus]</span></span></td></tr><tr valign="top"><td style="font-weight: bold; text-align: left"><div><span style="color: #000000">Ticket Summary:</span></div></td><td><span style="color: #000000"> </span></td><td><span style="color: #000000"><span style="font-size: 9pt">[srsummary]</span></span></td></tr><tr valign="top"><td style="font-weight: bold; text-align: left"><div><span style="color: #000000">Ticket Detail:</span></div></td><td style="font-weight: bold; text-align: left"><span style="color: #000000"> </span></td><td><span style="color: #000000"><span style="font-size: 9pt">[srdetail]</span></span></td></tr><tr valign="top"><td colspan="3" style="font-weight: bold; text-align: left"><hr size="1" /></td></tr><tr><td width="264" style="font-weight: bold; text-align: left"><div class="style5"><span style="color: #000000">ACCOUNT DETAIL</span></div></td><td width="2"><span style="color: #000000"> </span></td><td width="428"><span style="color: #000000"> </span></td></tr><tr valign="top"><td style="font-weight: bold; text-align: left"><span style="color: #000000">Account Name:</span></td><td><span style="color: #000000"> </span></td><td><span style="color: #000000"><span style="font-size: 9pt">[companyname]</span></span></td></tr><tr valign="top"><td style="font-weight: bold; text-align: left"><span style="color: #000000">Ticket Contact:</span></td><td><span style="color: #000000"> </span></td><td><span style="color: #000000"><span style="font-size: 9pt">[contactfirstname] [contactlastname]</span></span></td></tr><tr valign="top"><td style="font-weight: bold; text-align: left"></td><td><span style="color: #000000"> </span></td><td></td><td colspan="3" style="font-weight: bold; text-align: left"><hr size="1" /></td></tr></tbody><tbody><tr><td class="style2" colspan="3"><div style="text-align: center"><span style="color: #000000"> <span class="style2">THIS NOTIFICATION WAS CREATED BY </span></span><span class="style2"><a href="http://www.lantelligent.net/"><span style="color: #000000">LANTELLIGENT I.T. SERVICES</span></a><span style="color: #000000"> <span class="style2"><br /><span class="style1">If you have any questions or wish to update information related to this ticket simply reply to this email or call the help desk directly at 877-526-8355 option #2<br />Copyright © 2016 </span></span></span><span class="style2"><span class="style1"><a href="http://www.lantelligent.net"><span style="color: #000000">Lantelligent I.T. Services </span></a></span></span></span></div><span class="style2"><span class="style2"><hr size="1" /></span></span></td></tr></tbody></table></td></tr></tbody></table></body></html>
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