So First Call Memorex's Support Number (1 (877) 363-6673)

Then Get To A Live Representative And Explain How You Bought A Pack Of Cd's Or DVD's (Can Be Either 10 15 Or 25 Pack) And That You Have Tried 10 Already And None Of Them Work Even On Different Computers And Different Programs.

The Representative Should Say If You Have A Receipt And Just Say That You Threw It Away As A Bad Habit.

I've Found Out Cracking A Few Jokes Or Being Nice Could Help Your Chances Since These Guys Have To Deal With Rude Customers Everyday And Someone Nice Might Brighten Their Day, You Never Know.

He Might Put You On Hold To Talk To His Supervisor, Just Be Patient.

When He Comes Back To The Phone He Should Say When You Purchased The Product Just Say Less Than A Week Ago. If They Recommend Going Back To The Store Where You Purchased It From Just Say That They Told You To Contact Them Since It Is A Manufacture Problem.

The Representative Should Say That The Warranty Is Still Available And That They Should Send A Replacement In 7-10 Business Days.

Give Him The Necessary Information And Don't Forget To Say Thank You Since This Guy Will Probably Have To Deal With Someone Yelling For His Next Phone Call.