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  1. System Information (local)
  2. --------------------------------------------------------------------------------
  3.  
  4. computer name: ARKON-PC
  5. windows version: Windows 7 , 6.1, build: 7600
  6. windows dir: C:\Windows
  7. CPU: AuthenticAMD AMD Phenom(tm) II X4 970 Processor AMD586, level: 16
  8. 4 logical processors, active mask: 15
  9. RAM: 4293058560 total
  10. VM: 2147352576, free: 1975730176
  11.  
  12.  
  13.  
  14. --------------------------------------------------------------------------------
  15. Crash Dump Analysis
  16. --------------------------------------------------------------------------------
  17.  
  18. Crash dump directory: C:\Windows\Minidump
  19.  
  20. Crash dumps are enabled on your computer.
  21.  
  22.  
  23. On Thu 31/05/2012 22:46:27 GMT your computer crashed
  24. crash dump file: C:\Windows\Minidump\060112-23400-01.dmp
  25. This was probably caused by the following module: ntoskrnl.exe (nt+0x70700)
  26. Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000303A93B, 0xFFFFF8800BF91E60, 0x0)
  27. Error: SYSTEM_SERVICE_EXCEPTION
  28. file path: C:\Windows\system32\ntoskrnl.exe
  29. product: Microsoft® Windows® Operating System
  30. company: Microsoft Corporation
  31. description: NT Kernel & System
  32. Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
  33. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
  34. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
  35.  
  36.  
  37. On Thu 31/05/2012 22:46:27 GMT your computer crashed
  38. crash dump file: C:\Windows\memory.dmp
  39. This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
  40. Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8000303A93B, 0xFFFFF8800BF91E60, 0x0)
  41. Error: SYSTEM_SERVICE_EXCEPTION
  42. Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
  43. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
  44. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
  45.  
  46.  
  47. On Thu 31/05/2012 19:32:31 GMT your computer crashed
  48. crash dump file: C:\Windows\Minidump\053112-36426-01.dmp
  49. This was probably caused by the following module: atikmpag.sys (atikmpag+0x8768)
  50. Bugcheck code: 0x116 (0xFFFFFA8004B364E0, 0xFFFFF8800C408768, 0x0, 0x2)
  51. Error: VIDEO_TDR_ERROR
  52. file path: C:\Windows\system32\drivers\atikmpag.sys
  53. product: AMD driver
  54. company: Advanced Micro Devices, Inc.
  55. description: AMD multi-vendor Miniport Driver
  56. Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
  57. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
  58. Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
  59.  
  60.  
  61.  
  62.  
  63. On Thu 31/05/2012 19:18:03 GMT your computer crashed
  64. crash dump file: C:\Windows\Minidump\053112-21652-01.dmp
  65. This was probably caused by the following module: atikmpag.sys (atikmpag+0x8B97)
  66. Bugcheck code: 0x19 (0x20, 0xFFFFF8A0049688D0, 0xFFFFF8A004968920, 0x5050303)
  67. Error: BAD_POOL_HEADER
  68. file path: C:\Windows\system32\drivers\atikmpag.sys
  69. product: AMD driver
  70. company: Advanced Micro Devices, Inc.
  71. description: AMD multi-vendor Miniport Driver
  72. Bug check description: This indicates that a pool header is corrupt.
  73. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
  74. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
  75. Google query: atikmpag.sys Advanced Micro Devices, Inc. BAD_POOL_HEADER
  76.  
  77.  
  78.  
  79.  
  80. On Mon 28/05/2012 14:44:29 GMT your computer crashed
  81. crash dump file: C:\Windows\Minidump\052812-23041-01.dmp
  82. This was probably caused by the following module: ndis.sys (ndis+0xBE6A1)
  83. Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
  84. Error: KMODE_EXCEPTION_NOT_HANDLED
  85. file path: C:\Windows\system32\drivers\ndis.sys
  86. product: Système d’exploitation Microsoft® Windows®
  87. company: Microsoft Corporation
  88. description: Pilote NDIS 6.20
  89. Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
  90. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
  91. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
  92.  
  93.  
  94. On Tue 03/01/2012 10:45:43 GMT your computer crashed
  95. crash dump file: C:\Windows\Minidump\010312-22386-01.dmp
  96. This was probably caused by the following module: atikmpag.sys (atikmpag+0x740C)
  97. Bugcheck code: 0x116 (0xFFFFFA8006D434E0, 0xFFFFF88006A1440C, 0x0, 0x2)
  98. Error: VIDEO_TDR_ERROR
  99. file path: C:\Windows\system32\drivers\atikmpag.sys
  100. product: AMD driver
  101. company: Advanced Micro Devices, Inc.
  102. description: AMD multi-vendor Miniport Driver
  103. Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
  104. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
  105. Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
  106.  
  107.  
  108.  
  109.  
  110. On Mon 26/12/2011 17:26:42 GMT your computer crashed
  111. crash dump file: C:\Windows\Minidump\122611-23322-01.dmp
  112. This was probably caused by the following module: ntoskrnl.exe (nt+0x70700)
  113. Bugcheck code: 0xA (0x10597BB70, 0x2, 0x0, 0xFFFFF8000308F8B6)
  114. Error: IRQL_NOT_LESS_OR_EQUAL
  115. file path: C:\Windows\system32\ntoskrnl.exe
  116. product: Microsoft® Windows® Operating System
  117. company: Microsoft Corporation
  118. description: NT Kernel & System
  119. Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
  120. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
  121. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
  122.  
  123.  
  124. On Mon 26/12/2011 16:59:00 GMT your computer crashed
  125. crash dump file: C:\Windows\Minidump\122611-22542-01.dmp
  126. This was probably caused by the following module: ntoskrnl.exe (nt+0x70700)
  127. Bugcheck code: 0x50 (0xFFFFFFFF000580BA, 0x0, 0xFFFFF88007B8BCF7, 0x5)
  128. Error: PAGE_FAULT_IN_NONPAGED_AREA
  129. file path: C:\Windows\system32\ntoskrnl.exe
  130. product: Microsoft® Windows® Operating System
  131. company: Microsoft Corporation
  132. description: NT Kernel & System
  133. Bug check description: This indicates that invalid system memory has been referenced.
  134. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
  135. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
  136.  
  137.  
  138. On Mon 26/12/2011 01:46:04 GMT your computer crashed
  139. crash dump file: C:\Windows\Minidump\122611-23774-01.dmp
  140. This was probably caused by the following module: ntoskrnl.exe (nt+0x70700)
  141. Bugcheck code: 0xA (0x100040133, 0x2, 0x0, 0xFFFFF800030D683C)
  142. Error: IRQL_NOT_LESS_OR_EQUAL
  143. file path: C:\Windows\system32\ntoskrnl.exe
  144. product: Microsoft® Windows® Operating System
  145. company: Microsoft Corporation
  146. description: NT Kernel & System
  147. Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
  148. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
  149. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
  150.  
  151.  
  152. On Mon 19/12/2011 16:44:09 GMT your computer crashed
  153. crash dump file: C:\Windows\Minidump\121911-22885-01.dmp
  154. This was probably caused by the following module: atikmpag.sys (atikmpag+0x740C)
  155. Bugcheck code: 0x116 (0xFFFFFA80069B84E0, 0xFFFFF88006A3640C, 0x0, 0x2)
  156. Error: VIDEO_TDR_ERROR
  157. file path: C:\Windows\system32\drivers\atikmpag.sys
  158. product: AMD driver
  159. company: Advanced Micro Devices, Inc.
  160. description: AMD multi-vendor Miniport Driver
  161. Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
  162. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
  163. Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
  164.  
  165.  
  166.  
  167.  
  168. On Mon 19/12/2011 16:27:12 GMT your computer crashed
  169. crash dump file: C:\Windows\Minidump\121911-23134-01.dmp
  170. This was probably caused by the following module: atikmpag.sys (atikmpag+0x740C)
  171. Bugcheck code: 0x116 (0xFFFFFA8005BE64E0, 0xFFFFF88006A6640C, 0x0, 0x2)
  172. Error: VIDEO_TDR_ERROR
  173. file path: C:\Windows\system32\drivers\atikmpag.sys
  174. product: AMD driver
  175. company: Advanced Micro Devices, Inc.
  176. description: AMD multi-vendor Miniport Driver
  177. Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
  178. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
  179. Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
  180.  
  181.  
  182.  
  183.  
  184. On Sun 20/11/2011 23:20:59 GMT your computer crashed
  185. crash dump file: C:\Windows\Minidump\112111-23665-01.dmp
  186. This was probably caused by the following module: atikmpag.sys (atikmpag+0x740C)
  187. Bugcheck code: 0x116 (0xFFFFFA8006BDF3A0, 0xFFFFF88006A2040C, 0x0, 0x2)
  188. Error: VIDEO_TDR_ERROR
  189. file path: C:\Windows\system32\drivers\atikmpag.sys
  190. product: AMD driver
  191. company: Advanced Micro Devices, Inc.
  192. description: AMD multi-vendor Miniport Driver
  193. Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
  194. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
  195. Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_TDR_ERROR
  196.  
  197.  
  198.  
  199.  
  200. On Sun 24/04/2011 17:05:44 GMT your computer crashed
  201. crash dump file: C:\Windows\Minidump\042411-186982-01.dmp
  202. This was probably caused by the following module: ntoskrnl.exe (nt+0x70740)
  203. Bugcheck code: 0xF4 (0x3, 0xFFFFFA80058E8060, 0xFFFFFA80058E8340, 0xFFFFF80002FCA2D0)
  204. Error: CRITICAL_OBJECT_TERMINATION
  205. file path: C:\Windows\system32\ntoskrnl.exe
  206. product: Microsoft® Windows® Operating System
  207. company: Microsoft Corporation
  208. description: NT Kernel & System
  209. Bug check description: This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
  210. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
  211. The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
  212.  
  213.  
  214.  
  215. --------------------------------------------------------------------------------
  216. Conclusion
  217. --------------------------------------------------------------------------------
  218.  
  219. 13 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
  220.  
  221. atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.)
  222.  
  223. If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.
  224.  
  225.  
  226. Read the topic general suggestions for troubleshooting system crashes for more information.
  227.  
  228. Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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