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- Close outlook → Start Regedit
- Navigate to HKLMsoftwaremicrosoftwindowscurrent versionpreview
- handlers
- Delete the key for Microsoft Word previewer (or Excel or whatever you are having issues with).
- Click on Start and then Control Panel.
- After the Control Panel window opens, click on Uninstall a Program.
- A list of all installed programs should now appear. ...
- After the dialog box loads, choose the Repair option and click Continue.
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