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ColoCrossing and shell companies

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Dec 15th, 2013
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  1. Okay, so first lets start with a easy target: Chris Niedojadlo
  2.  
  3. https://vpsboard.com/topic/2918-solveddoscom-is-another-chris-niedojadlo-and-servermania-shell-company/ - nice summizing post, basically.
  4.  
  5. So, here are some entries from databases:
  6.  
  7. <p>Dear Chris Niedojadlo,</p>
  8. <p>Dear Chris Niedojadlo,</p>
  9. INSERT INTO `tblticketmaillog`(`id`, `date`, `to`, `name`, `email`, `subject`, `message`, `status`) VALUES ('8030', '2013-07-23 20:50:02', 'support@vpsace.com', '
  10. ARIN Hostmaster', 'hostmaster@arin.net', 'Request to Authorize POC Access', 'ARIN has received a request from Chris Niedojadlo
  11. Chris Niedojadlo must enter the below authorization URL into
  12. Once the authorization URL is entered, Chris Niedojadlo will be
  13. and associations, Chris Niedojadlo may also be able to edit any
  14. INSERT INTO `tblticketmaillog`(`id`, `date`, `to`, `name`, `email`, `subject`, `message`, `status`) VALUES ('8031', '2013-07-23 20:55:02', 'support@vpsace.com', '
  15. ARIN Hostmaster', 'hostmaster@arin.net', 'ARIN POC Created', 'ARIN received a request from Chris Niedojadlo to create a new POC.
  16. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `title`, `message`, `status`, `urgency`, `admin`, `attachm
  17. ent`, `lastreply`, `flag`, `clientunread`, `adminunread`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1110', '245605', '1', '0', '0', 'ARIN Hostmaster',
  18. 'hostmaster@arin.net', '', 'Q1qVFVhc', '2013-07-23 20:50:02', 'Request to Authorize POC Access', 'ARIN has received a request from Chris Niedojadlo
  19. Chris Niedojadlo must enter the below authorization URL into
  20. Once the authorization URL is entered, Chris Niedojadlo will be
  21. and associations, Chris Niedojadlo may also be able to edit any
  22. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `title`, `message`, `status`, `urgency`, `admin`, `attachm
  23. ent`, `lastreply`, `flag`, `clientunread`, `adminunread`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1111', '751608', '1', '0', '0', 'ARIN Hostmaster',
  24. 'hostmaster@arin.net', '', 'H63XqMYa', '2013-07-23 20:55:02', 'ARIN POC Created', 'ARIN received a request from Chris Niedojadlo to create a new POC.
  25. INSERT INTO `tblactivitylog`(`id`, `date`, `description`, `user`, `userid`, `ipaddr`) VALUES ('29754', '2013-07-12 12:39:31', 'Email Sent to Chris Niedojadlo (C[....]
  26.  
  27. Just to add some more fuel to this.
  28.  
  29. 21:Chris:Niedojadlo:1080 Brock Road, Unit 11::Pickering:CA:99.252.193.45:chris@aim2game.com:ec7348f1ed8605cfbfa4fd1bb6b61386:EGnX)
  30. INSERT INTO `tblactivitylog`(`id`, `date`, `description`, `user`, `userid`, `ipaddr`) VALUES ('29754', '2013-07-12 12:39:31', 'Email Sent to Chris Niedojadlo (Cus
  31. tomer Invoice)', 'admin', '857', '67.215.144.4');
  32. INSERT INTO `tblclients`(`id`, `firstname`, `lastname`, `companyname`, `email`, `address1`, `address2`, `city`, `state`, `postcode`, `country`, `phonenumber`, `pa
  33. ssword`, `authmodule`, `authdata`, `currency`, `defaultgateway`, `credit`, `taxexempt`, `latefeeoveride`, `overideduenotices`, `separateinvoices`, `disableautocc`
  34. , `datecreated`, `notes`, `billingcid`, `securityqid`, `securityqans`, `groupid`, `cardtype`, `cardlastfour`, `cardnum`, `startdate`, `expdate`, `issuenumber`, `b
  35. ankname`, `banktype`, `bankcode`, `bankacct`, `gatewayid`, `lastlogin`, `ip`, `host`, `status`, `language`, `pwresetkey`, `pwresetexpiry`, `emailoptout`, `overrid
  36. eautoclose`) VALUES ('857', 'Chris', 'Niedojadlo', '', 'chris@n3.ca', '11 Cellini Ave.', '', 'Hamilton', 'Ontario', 'L8W3W2', 'CA', '905-308-6634', '574f52bf70d3a
  37. 34a32d28ed8667eaddf:YLBdg', '', '', '1', '', '0.00', '', '', '', '', '', '2013-07-12', '', '0', '0', 'jMzLz+29V3hs3nl5oXbw+Iy6MLE=', '0', '', '', '', '', '', '',
  38. '', '', '', '', '', '2013-07-12 12:39:31', '67.215.144.4', 'dhcp-ac-f1-df-c8-c1-1f.cpe.sourcecable.net', 'Inactive', '', '', '0', '0', '0');
  39.  
  40. You can clearly see his multiple emails and names maching up for 3 different databases. "Jon Biloh" shows up there as well, but with no email, address, etc. attached, just his name.
  41.  
  42. Jon Biloh and ColoCrossing make a great team... don't they? However, who is Matt?
  43.  
  44. ocrossing.com', 'supportreply@colocrossing.com', '', 'ZC3edJz2', '2013-06-01 15:05:03', '[CC-29922] has bee n updated', 'Matt,
  45. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('533', '535041', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'NHb16nM6', '2013-06-01 15:05:03', '[CC-29920] has bee n updated', 'Matt,
  46. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('544', '437772', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 't09XxODY', '2013-06-03 13:25:01', '[CC-29209] has bee n updated', 'Matt,
  47. root@host5122:~# tracepath 172.245.209.42 1: 10.0.0.102 0.171ms pmtu 1500 1: 10.0.0.1 0.855ms 1: 10.0.0.1 1.450ms 2: 101.78.182.254 4.319ms 3: 175.45.35.34 3.122ms 4: 202.130.99.217 3.426ms asymm 6 5: 115.160.187.41 4.012ms asymm 6 6: ge-1-2-5-xcr1.hkg.cw.net 4.039ms asymm 8 7: xe-1-3-0-xcr1.tyo.cw.net 52.943ms asymm 8 8: xe-4-1-0-xcr1.lax.cw.net 165 .690ms asymm 10 9: telia-gw.lax.cw.net 219.116ms asymm 14 10: las-bb1-li nk.telia.net 175.274ms asymm 17 11: nyk-bb1-link.telia.net 248.631ms asymm 17 12: nyk-bb1-link.telia.net 266.268ms asymm 17 1 3: giglinx-ic-155660-buf-b1.c.telia.net 246.573ms asymm 19 14: host.colocrossing.com 238.909ms asymm 15 15: host.colocrossing.com 238.62 6ms 15: 192.210.223.130 1735.232ms asymm 20 17: 172.245.209.42 257.670ms reached Resume: pmtu 1500 hops 17 back 45
  48. root@mark-T1-5122A5:~# tracepath 172.245.209.42 1: 10.0.0.102 0 .185ms pmtu 1500 1: 10.0.0.1 0.836ms 1: 10.0.0.1 3.342ms 2: 101.78.182.254 3.983 ms 3: 175.45.35.34 2.901ms 4: 202.130.99.217 3.248ms asymm 6 5: 115.160.187.41 3.996ms a symm 6 6: ge-1-2-5-xcr1.hkg.cw.net 3.795ms asymm 8 7: xe-1-3-0-xcr1.tyo. cw.net 78.713ms asymm 8 8: as0-xcr1.pal.cw.net 157.618ms 9: telia-gw.lax.cw.net 196.786ms asymm 17 10: las-bb1-link. telia.net 192.642ms asymm 17 11: nyk-bb1-link.telia.net 248.224ms asymm 17 12: nyk-bb1-link.telia.net 249.906ms asymm 17 13: buf-b1-link.telia.net 257.095ms asymm 18 14: host.colocrossing.com 239.157ms asymm 15 15: host.colocrossing.com 238.090ms 16: 172.245.209.42 258.347ms reached Resume: pmtu 1500 hops 16 b ack 45
  49. root@host5122:~# tracepath 198.23.156.130 1: 10.0.0.102 0.181ms pmtu 1500 1: 10.0.0.1 0.845ms 1: 10.0.0.1 0.812ms 2: 101.78.182.254 15.732ms 3: 175.45.35.34 2.971ms 4: 202.130.99.217 8.142ms asymm 6 5: 115.160.187.41 4.154ms asymm 6 6: ge-1-2-5-xcr1.hkg.cw.net 3.793ms asymm 8 7: xe-1-3-0-xcr1.tyo.cw.net 165.596ms asymm 12 8: xe-4-1-0-xcr1.lax.cw.net 188 .304ms asymm 10 9: te0-0-0-18.ccr21.lax04.atlas.cogentco.com 173.754ms asymm 15 10: te0-0-0-18 .ccr21.lax04.atlas.cogentco.com 171.368ms asymm 15 11: te0-1-0-6.mpd21.iah01.atlas.cogentco.com 208.717ms asymm 15 12: te0-3-0-2.ccr21.dfw01.atlas.cogentco.com 211.861ms asymm 16 1 3: te0-2-1-2.ccr21.mci01.atlas.cogentco.com 212.018ms asymm 15 14: te0-2-0-5.ccr21.ord01.atlas .cogentco.com 223.604ms asymm 16 15: te0-2-0-5.ccr21.ord01.atlas.cogentco.com 222.68 0ms asymm 16 16: no reply17: no reply18: 38.122.36.46 239.455ms a symm 19 19: host.colocrossing.com 230.433ms asymm 15 20: control.vpsace.com 249.993ms reached Resume: pmtu 1500 hops 20 back 45
  50. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('866', '201265', '1', '0', '0', 'sales@colocrossi ng.com', 'sales@colocrossing.com', '', 'X9sNFF4Q', '2013-07-03 07:10:04', 'ColoCrossing Order Confirmation - Order #1547', 'Matt,
  51. &lt;p&gt;If you have any additional requests for your order (operating system, partitioning, network config uration), or any other questions or concerns feel free to submit a support ticket at &lt;a href=\'https://p ortal.colocrossing.com\'&gt;https://portal.colocrossing.com&lt;/a&gt;&lt;/p&gt;
  52. &lt;p&gt;We understand that you have a choice when it comes to your Internet services. At ColoCrossing we v alue your business! If there is absolutely anything we can do to improve your experience please contact our sales department at sales@colocrossing.com.&lt;/p&gt;
  53. OrgAbuseEmail: abuse@colocrossing.com
  54. OrgNOCEmail: avial@colocrossing.com
  55. OrgTechEmail: support@colocrossing.com
  56. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('569', '188322', '1', '0', '0', 'abuse+colocrossi ng.com@physics.mcgill.ca', 'abuse+colocrossing.com@physics.mcgill.ca', '', '51fpNuFW', '2013-06-06 15:00:02 ', 'scan from 172.245.209.33', 'To whom it might concern,
  57. abuse+colocrossing.com@physics.mcgill.ca (abuse+colocrossing.com@physics.mcgill.ca) @ 06/06/2013 15:00
  58. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('589', '819133', '1', '0', '0', 'billing@colocros sing.com', 'billing@colocrossing.com', '', 'BhVZXiy2', '2013-06-08 22:00:01', 'ColoCrossing Billing Departm ent - Payment Receipt', 'Dear Matt Barauski,
  59. You can login to your client area to review the invoice at https://portal.colocrossing.com/billing/invoice/ view/invoice/21015.
  60. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!
  61. http://www.colocrossing.com
  62. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('590', '123463', '1', '0', '0', 'billing@colocros sing.com', 'billing@colocrossing.com', '', '7o7Z96oW', '2013-06-08 22:05:02', 'ColoCrossing Billing Departm ent - Payment Receipt', 'Dear Matt Barauski,
  63. You can login to your client area to review the invoice at https://portal.colocrossing.com/billing/invoice/ view/invoice/21013.
  64. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!
  65. http://www.colocrossing.com
  66. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('618', '249488', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'Fhtyn0OR', '2013-06-12 19:35:02', '[CC-30905] A new s upport ticket has been added', 'Support Ticket #30905 has been created and assigned to your account.
  67. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('622', '374862', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'GJwyNVeN', '2013-06-13 04:10:02', '[CC-30905] has bee n updated', 'Removed
  68. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('626', '883678', '1', '0', '0', 'sales@colocrossi ng.com', 'sales@colocrossing.com', '', 'iYXCXi3g', '2013-06-13 17:05:02', 'ColoCrossing Order Confirmation - Order #1380', 'Matt,
  69. If you have any additional requests for your order (operating system, partitioning, network configuration), or any other questions or concerns feel free to submit a support ticket at https://portal.colocrossing.com
  70. We understand that you have a choice when it comes to your Internet services. At ColoCrossing we value your business! If there is absolutely anything we can do to improve your experience please contact our sales de partment at sales@colocrossing.com.
  71. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('627', '475309', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'cET4CjyE', '2013-06-13 18:05:02', '[CC-31012] A new s upport ticket has been added', 'Support Ticket #31012 has been created and assigned to your account.
  72. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('628', '520583', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'olS8dwJA', '2013-06-13 18:10:02', '[CC-31012] has bee n updated', 'Matt,
  73. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('633', '597202', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'tglhZwAg', '2013-06-14 10:40:02', '[CC-31012] has bee n updated', 'Matt,
  74. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-06-14 10:40:02', '0', '1', '7', '0', '0000 -00-00 00:00:00', '');
  75. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('635', '255744', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'HC70RNAj', '2013-06-14 15:25:02', '[CC-31012] has bee n updated', 'Matt,
  76. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('636', '115402', '1', '0', '0', 'billing@colocros sing.com', 'billing@colocrossing.com', '', 'VVBl6AZK', '2013-06-14 15:40:02', 'ColoCrossing Billing Departm ent - Payment Receipt', 'Dear Matt Barauski,
  77. You can login to your client area to review the invoice at https://portal.colocrossing.com/billing/invoice/ view/invoice/21384.
  78. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!
  79. http://www.colocrossing.com
  80. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('638', '328073', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'D7Uh4QRT', '2013-06-14 21:15:01', '[CC-31012] has bee n updated', 'Networking is fixed, we&amp;#039;re installing it now. &lt;br /&gt;
  81. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('640', '687358', '1', '0', '0', 'sales@colocrossi ng.com', 'sales@colocrossing.com', '', 'znEya2rd', '2013-06-14 23:05:02', 'Welcome to ColoCrossing.com', 'W elcome to ColoCrossing!&lt;br /&gt;
  82. Thank you for your order, please take the time to visit our customer portal at https://portal.colocrossing. com/&lt;br /&gt;
  83. If at any time we can assist you, please contact us! We are available 24/7 via support ticket on our custom er portal, email to support@colocrossing.com, or toll free at 800-518-9716.&lt;br /&gt;
  84. http://www.colocrossing.com/ColoCrossing-FeeSchedule.pdf&lt;br /&gt;
  85. http://www.colocrossing.com/tos.pdf&lt;br /&gt;
  86. http://www.colocrossing.com/aup-sla.pdf&lt;br /&gt;
  87. We understand that you have a choice when it comes to your Internet services. At ColoCrossing we value your business! If there is absolutely anything we can do to make your experience better please contact our sale s department at sales@colocrossing.com.&lt;br /&gt;
  88. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('641', '624040', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'Ky8471PZ', '2013-06-14 23:05:03', '[CC-31012] has bee n updated', 'Matt,&lt;br /&gt;
  89. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('648', '235971', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'QX43Wd1d', '2013-06-15 11:40:03', '[CC-31147] A new s upport ticket has been added', 'Support Ticket #31147 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  90. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('654', '752262', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'L6AdtiDk', '2013-06-15 15:00:02', '[CC-31012] has bee n updated', 'Matt,&lt;br /&gt;
  91. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('655', '138772', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'iFBFy6NV', '2013-06-15 15:00:02', '[CC-31147] has bee n updated', 'Matt,&lt;br /&gt;
  92. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('667', '806004', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'KoHzxO82', '2013-06-17 00:40:02', '[CC-31012] has bee n updated', 'Hey Guys,&lt;br /&gt;
  93. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('669', '875966', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'Ry9eOiF8', '2013-06-17 02:20:02', '[CC-31012] has bee n updated', 'Matt, &lt;br /&gt;
  94. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('673', '413778', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'ID7nL02o', '2013-06-17 03:10:02', '[CC-31012] has bee n updated', 'Matt, &lt;br /&gt;
  95. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('685', '198495', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'vjZmbxJK', '2013-06-17 17:55:02', '[CC-31012] has bee n updated', 'Matt,&lt;br /&gt;
  96. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('686', '723520', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'CT5X6sVx', '2013-06-17 18:20:02', '[CC-31012] has bee n updated', 'Matt, &lt;br /&gt;
  97. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('688', '180403', '1', '0', '0', 'sales@colocrossi ng.com', 'sales@colocrossing.com', '', 'kLrKdN8A', '2013-06-18 03:00:03', 'ColoCrossing Order Confirmation - Order #1420', 'Matt,
  98. &lt;p&gt;If you have any additional requests for your order (operating system, partitioning, network config uration), or any other questions or concerns feel free to submit a support ticket at &lt;a href=\'https://p ortal.colocrossing.com\'&gt;https://portal.colocrossing.com&lt;/a&gt;&lt;/p&gt;
  99. &lt;p&gt;We understand that you have a choice when it comes to your Internet services. At ColoCrossing we v alue your business! If there is absolutely anything we can do to improve your experience please contact our sales department at sales@colocrossing.com.&lt;/p&gt;
  100. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('689', '241663', '1', '0', '0', 'billing@colocros sing.com', 'billing@colocrossing.com', '', 'gYj7S8NP', '2013-06-18 03:20:03', 'ColoCrossing Billing Departm ent - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  101. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/21512\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/21512&lt; /a&gt;.&lt;br /&gt;
  102. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  103. http://www.colocrossing.com&lt;br /&gt;
  104. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('695', '945271', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'xgmVkIEB', '2013-06-18 11:05:02', '[CC-31354] A new s upport ticket has been added', 'Support Ticket #31354 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  105. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('698', '465630', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'varNYznE', '2013-06-18 11:10:02', '[CC-31354] has bee n updated', 'What was down?&lt;br /&gt;
  106. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('702', '689747', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'PfC30fS8', '2013-06-18 11:30:02', '[CC-31354] has bee n updated', 'Understood, keep us updated. &lt;br /&gt;
  107. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('703', '825775', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', '0r5OMr0s', '2013-06-18 12:00:03', '[CC-31354] has bee n updated', 'Matt,&lt;br /&gt;
  108. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-06-18 12:00:03', '0', '1', '', '0', '0000- 00-00 00:00:00', '');
  109. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('704', '753795', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'Ary551ip', '2013-06-18 12:00:03', '[CC-31354] has bee n updated', 'Rebooting them now.&lt;br /&gt;
  110. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('712', '307966', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', '57l9twoS', '2013-06-18 12:20:02', '[CC-31354] has bee n updated', 'Matt,&lt;br /&gt;
  111. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-06-18 12:20:02', '0', '1', '7', '0', '0000 -00-00 00:00:00', '');
  112. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('716', '973362', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'KBGBXjJz', '2013-06-18 12:45:02', '[CC-31354] has bee n updated', 'Matt,&lt;br /&gt;
  113. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-06-18 12:45:02', '0', '1', '7', '0', '0000 -00-00 00:00:00', '');
  114. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('715', '360096', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'Fu6j6WGl', '2013-06-18 12:40:02', '[CC-31354] has bee n updated', 'Matt,&lt;br /&gt;
  115. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-06-18 12:40:02', '0', '1', '7', '0', '0000 -00-00 00:00:00', '');
  116. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('777', '993902', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'GDVx7bzb', '2013-06-25 22:10:02', '[CC-31147] has bee n updated', 'Matt,&lt;br /&gt;
  117. 3.192.in-addr.arpa. 86400 IN NS ns2.colocrossing.com.&lt;br /&gt;
  118. 3.192.in-addr.arpa. 86400 IN NS ns1.colocrossing.com.&lt;br /&gt;
  119. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('792', '775081', '1', '0', '0', 'sales@colocrossi ng.com', 'sales@colocrossing.com', '', 'SA9mZAtr', '2013-06-27 04:40:02', 'Welcome to ColoCrossing.com', 'W elcome to ColoCrossing!&lt;br /&gt;
  120. Thank you for your order, please take the time to visit our customer portal at https://portal.colocrossing. com/&lt;br /&gt;
  121. If at any time we can assist you, please contact us! We are available 24/7 via support ticket on our custom er portal, email to support@colocrossing.com, or toll free at 800-518-9716.&lt;br /&gt;
  122. http://www.colocrossing.com/ColoCrossing-FeeSchedule.pdf&lt;br /&gt;
  123. http://www.colocrossing.com/tos.pdf&lt;br /&gt;
  124. http://www.colocrossing.com/aup-sla.pdf&lt;br /&gt;
  125. We understand that you have a choice when it comes to your Internet services. At ColoCrossing we value your business! If there is absolutely anything we can do to make your experience better please contact our sale s department at sales@colocrossing.com.&lt;br /&gt;
  126. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('800', '535319', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'BJHZCtog', '2013-06-28 05:55:02', '[CC-32239] A new s upport ticket has been added', 'Support Ticket #32239 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  127. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-06-28 05:55:02', '0', '1', '8,7', '0', '00 00-00-00 00:00:00', '');
  128. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('801', '890126', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'wJeaZ6ts', '2013-06-28 05:55:02', '[CC-32239] has bee n updated', 'Due to the number of complaints 172.245.208.52 has been null routed. Please reopen this ticket when the abuser has been terminated to get the null route lifted.&lt;br /&gt;
  129. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-06-28 05:55:02', '0', '1', '8,7', '0', '00 00-00-00 00:00:00', '');
  130. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('828', '717710', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'hHOVVpex', '2013-06-29 18:55:02', '[CC-32239] has bee n updated', 'Matt,&lt;br /&gt;
  131. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('853', '834440', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'eW0R89cg', '2013-07-02 23:55:04', '[CC-32647] A new s upport ticket has been added', 'Support Ticket #32647 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  132. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('854', '824821', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', '9dOhhy91', '2013-07-03 00:00:04', '[CC-32649] A new s upport ticket has been added', 'Support Ticket #32649 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  133. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('855', '187674', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'TByUK8iU', '2013-07-03 00:05:03', '[CC-32647] has bee n updated', 'Matt,&lt;br /&gt;
  134. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('856', '413874', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', '0oyEXdZy', '2013-07-03 02:30:03', '[CC-32649] has bee n updated', 'This has been completed.&lt;br /&gt;
  135. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('858', '995272', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'IHJ7nwZa', '2013-07-03 03:35:04', '[CC-32647] has bee n updated', 'Matt,&lt;br /&gt;
  136. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-07-03 03:35:04', '0', '1', '8,7', '0', '00 00-00-00 00:00:00', '');
  137. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('863', '114097', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'z7EQQ4FL', '2013-07-03 04:35:04', '[CC-32647] has bee n updated', 'Matt,&lt;br /&gt;
  138. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-07-03 04:35:04', '0', '1', '8,7', '0', '00 00-00-00 00:00:00', '');
  139. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('867', '579650', '1', '0', '0', 'billing@colocros sing.com', 'billing@colocrossing.com', '', 'dcS4fRpK', '2013-07-03 07:10:05', 'ColoCrossing Billing Departm ent - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  140. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/22157\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/22157&lt; /a&gt;.&lt;br /&gt;
  141. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  142. http://www.colocrossing.com&lt;br /&gt;
  143. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('879', '432260', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'oYQaBZAx', '2013-07-03 19:05:04', '[CC-32721] A new s upport ticket has been added', 'Support Ticket #32721 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  144. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('881', '992457', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'bnG6X3vY', '2013-07-03 19:10:03', '[CC-32721] has bee n updated', 'This was a very large DDOS attack, this customer will need to be removed from the network.&lt; br /&gt;
  145. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('884', '991406', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'MheLXw06', '2013-07-03 21:25:03', '[CC-32721] has bee n updated', 'Matt, &lt;br /&gt;
  146. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('890', '418019', '1', '0', '0', 'billing@colocros sing.com', 'billing@colocrossing.com', '', 'ZUGesF0T', '2013-07-04 04:25:04', 'ColoCrossing Billing Departm ent - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  147. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/22023\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/22023&lt; /a&gt;.&lt;br /&gt;
  148. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  149. http://www.colocrossing.com&lt;br /&gt;
  150. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('931', '127716', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'V36uhs08', '2013-07-05 21:25:05', '[CC-32905] A new s upport ticket has been added', 'Support Ticket #32905 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  151. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('932', '287191', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'wGqieSgV', '2013-07-05 21:25:05', '[CC-32907] A new s upport ticket has been added', 'Support Ticket #32907 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  152. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('933', '969157', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', '4Bfdgiv1', '2013-07-05 21:25:06', '[CC-32905] has bee n updated', 'This was yet another huge attack, this guy has to be removed.&lt;br /&gt;
  153. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('936', '108938', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'VFvFKpCI', '2013-07-05 22:00:04', '[CC-32905] has bee n updated', 'Matt,&lt;br /&gt;
  154. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('947', '953260', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'zvuqpHK5', '2013-07-07 17:00:02', '[CC-33011] A new s upport ticket has been added', 'Support Ticket #33011 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  155. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('948', '238817', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'ug7sZl2b', '2013-07-07 17:05:02', '[CC-33011] has bee n updated', 'Matt,&lt;br /&gt;
  156. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('949', '804185', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'WeR5DPrc', '2013-07-07 17:50:02', '[CC-33012] A new s upport ticket has been added', 'Support Ticket #33012 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  157. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('950', '559976', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'BrdZP9zv', '2013-07-07 17:55:02', '[CC-33012] has bee n updated', 'Matt,&lt;br /&gt;
  158. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('951', '116858', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'XUrrIiai', '2013-07-07 19:45:02', '[CC-33011] has bee n updated', 'Matt,&lt;br /&gt;
  159. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('958', '843035', '1', '0', '0', 'billing@colocros sing.com', 'billing@colocrossing.com', '', 'w4Febx3E', '2013-07-08 04:05:02', 'ColoCrossing Billing Departm ent - Charge Declined', 'Dear Matt Barauski,&lt;br /&gt;
  160. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/22070\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/22070&lt; /a&gt;.&lt;br /&gt;
  161. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  162. http://www.colocrossing.com&lt;br /&gt;
  163. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('959', '672943', '1', '0', '0', 'nowhere@colocros sing.com', 'nowhere@colocrossing.com', '', 'ZzmGBUvW', '2013-07-08 04:15:02', 'Service Request #33011 has b een approved.', '&lt;table&gt;
  164. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('960', '172567', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'sxX0iMHB', '2013-07-08 04:15:02', '[CC-33011] has bee n updated', '192.3.15.0/24 has been assigned for this request. &lt;br /&gt;
  165. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('972', '644322', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'XeySjR1W', '2013-07-09 11:20:02', '[CC-33178] A new s upport ticket has been added', 'Support Ticket #33178 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  166. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-07-09 11:20:02', '0', '1', '7', '7', '2013 -07-09 14:49:05', '');
  167. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('976', '821541', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'ZBo0FPgf', '2013-07-09 14:55:01', '[CC-33178] has bee n updated', 'Matt,&lt;br /&gt;
  168. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('978', '798591', '1', '0', '0', 'billing@colocros sing.com', 'billing@colocrossing.com', '', 'BtGmdlxc', '2013-07-10 02:20:02', 'ColoCrossing Billing Departm ent - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  169. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/22070\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/22070&lt; /a&gt;.&lt;br /&gt;
  170. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  171. http://www.colocrossing.com&lt;br /&gt;
  172. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('979', '427948', '1', '0', '0', 'billing@colocros sing.com', 'billing@colocrossing.com', '', 'MDzAVhPu', '2013-07-10 02:20:03', 'ColoCrossing Billing Departm ent - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  173. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/22179\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/22179&lt; /a&gt;.&lt;br /&gt;
  174. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  175. http://www.colocrossing.com&lt;br /&gt;
  176. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('981', '888767', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'FoY4NGZi', '2013-07-10 20:10:02', '[CC-33328] A new s upport ticket has been added', 'Support Ticket #33328 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  177. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('982', '825231', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'orCNAU8g', '2013-07-10 20:15:02', '[CC-33328] has bee n updated', 'Matt,&lt;br /&gt;
  178. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('987', '572142', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'ZpvG4KAJ', '2013-07-11 21:10:02', '[CC-33436] A new s upport ticket has been added', 'Support Ticket #33436 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  179. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('988', '986313', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'J14OQ3dl', '2013-07-11 21:10:02', '[CC-33438] A new s upport ticket has been added', 'Support Ticket #33438 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  180. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('989', '859087', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', '5rErgbax', '2013-07-11 21:10:02', '[CC-33436] has bee n updated', 'Matt,&lt;br /&gt;
  181. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('990', '595354', '1', '0', '0', 'nowhere@colocros sing.com', 'nowhere@colocrossing.com', '', 'slIIki2O', '2013-07-11 21:20:02', 'Shipment 1Z24518F0397150154 has arrived.', '&lt;table&gt;
  182. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('992', '977213', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'zsHKunkc', '2013-07-11 21:30:02', '[CC-33328] has bee n updated', 'Matt,&lt;br /&gt;
  183. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('994', '797304', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'VPw1vNGC', '2013-07-12 01:55:02', '[CC-33328] has bee n updated', 'Matt,&lt;br /&gt;
  184. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-07-12 01:55:02', '0', '1', '8,7', '0', '00 00-00-00 00:00:00', '');
  185. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('995', '633704', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'LmOP5v89', '2013-07-12 03:10:02', '[CC-33328] has bee n updated', 'Matt,&lt;br /&gt;
  186. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-07-12 03:10:02', '0', '1', '8', '0', '0000 -00-00 00:00:00', '');
  187. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('996', '896693', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'hP6xbiUb', '2013-07-12 07:40:02', '[CC-33328] has bee n updated', 'Matt,&lt;br /&gt;
  188. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-07-12 07:40:02', '0', '1', '8', '0', '0000 -00-00 00:00:00', '');
  189. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('997', '363184', '1', '0', '0', 'sales@colocrossi ng.com', 'sales@colocrossing.com', '', 'ZsYO7wJM', '2013-07-12 07:40:02', 'Welcome to ColoCrossing.com', 'W elcome to ColoCrossing!&lt;br /&gt;
  190. Thank you for your order, please take the time to visit our customer portal at https://portal.colocrossing. com/&lt;br /&gt;
  191. If at any time we can assist you, please contact us! We are available 24/7 via support ticket on our custom er portal, email to support@colocrossing.com, or toll free at 800-518-9716.&lt;br /&gt;
  192. http://www.colocrossing.com/ColoCrossing-FeeSchedule.pdf&lt;br /&gt;
  193. http://www.colocrossing.com/tos.pdf&lt;br /&gt;
  194. http://www.colocrossing.com/aup-sla.pdf&lt;br /&gt;
  195. We understand that you have a choice when it comes to your Internet services. At ColoCrossing we value your business! If there is absolutely anything we can do to make your experience better please contact our sale s department at sales@colocrossing.com.&lt;br /&gt;
  196. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('999', '565718', '1', '0', '0', 'supportreply@col ocrossing.com', 'supportreply@colocrossing.com', '', 'YQyyyG0P', '2013-07-12 11:10:02', '[CC-33514] A new s upport ticket has been added', 'Support Ticket #33514 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  197. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1000', '322294', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'PyE5cBC1', '2013-07-12 11:15:02', '[CC-33514] has be en updated', 'Matt,&lt;br /&gt;
  198. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-07-12 11:15:02', '0', '1', '', '0', '0000- 00-00 00:00:00', '');
  199. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1001', '232659', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'gElMBgTM', '2013-07-12 11:20:02', '[CC-33514] has be en updated', 'Matt,&lt;br /&gt;
  200. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-07-12 11:20:02', '0', '1', '', '0', '0000- 00-00 00:00:00', '');
  201. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1004', '583578', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '5FDxXEBC', '2013-07-12 11:25:01', '[CC-33518] A new support ticket has been added', 'Support Ticket #33518 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  202. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1005', '345126', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'nT45h8pd', '2013-07-12 11:50:02', '[CC-33518] has be en updated', 'Matt,&lt;br /&gt;
  203. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-07-12 11:50:02', '0', '1', '', '0', '0000- 00-00 00:00:00', '');
  204. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1006', '268006', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'HwOfkjoC', '2013-07-12 12:10:02', '[CC-33521] A new support ticket has been added', 'Support Ticket #33521 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  205. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1007', '284118', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '1RuoQy0D', '2013-07-12 12:20:01', '[CC-33521] has be en updated', 'Matt,&lt;br /&gt;
  206. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-07-12 12:20:01', '0', '1', '7', '0', '0000 -00-00 00:00:00', '');
  207. 1 host.colocrossing.com (172.245.4.1) 0.907 ms 1.671 ms 2.441 ms
  208. 2 host.colocrossing.com (198.46.154.197) 0.991 ms 0.589 ms *
  209. 3 host.colocrossing.com (198.23.156.62) 0.763 ms 1.275 ms 1.799 ms
  210. 10 host.colocrossing.com (198.23.156.62) 70.071 ms 69.839 ms 69.777 ms
  211. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1013', '797856', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'lTiV7iKc', '2013-07-12 21:40:02', '[CC-33438] has be en updated', 'Removing now. &lt;br /&gt;
  212. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1016', '662029', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'Pgv9sPRN', '2013-07-13 05:25:02', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  213. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/22312\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/22312&lt; /a&gt;.&lt;br /&gt;
  214. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  215. http://www.colocrossing.com&lt;br /&gt;
  216. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1040', '954056', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '6K5ocWgr', '2013-07-16 08:10:02', '[CC-33857] A new support ticket has been added [MERGED]', 'Support Ticket #33857 has been created and assigned to your accou nt.&lt;br /&gt;&lt;br /&gt;
  217. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1053', '654822', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'tmfvIPkV', '2013-07-17 15:25:02', '[CC-34042] A new support ticket has been added', 'Support Ticket #34042 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  218. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1054', '381572', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'A7qWiahR', '2013-07-17 15:25:02', '[CC-34042] has be en updated', '192.210.223.102&lt;br /&gt;
  219. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1055', '590849', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'mpHipJZf', '2013-07-17 16:00:02', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  220. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1071', '592867', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'JjA5vLUx', '2013-07-19 17:45:02', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  221. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1104', '148085', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'JQ2LMUXm', '2013-07-23 12:55:02', '[CC-34562] A new support ticket has been added', 'Support Ticket #34562 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  222. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-07-23 12:55:02', '0', '1', '7', '0', '0000 -00-00 00:00:00', '');
  223. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1105', '233980', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'Emqckyqp', '2013-07-23 13:00:02', '[CC-34566] A new support ticket has been added', 'Support Ticket #34566 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  224. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1107', '952552', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '4awhTRR1', '2013-07-23 15:45:02', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  225. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1108', '142563', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'COsWXRyY', '2013-07-23 20:45:02', '[CC-34607] has be en updated', 'Matt,&lt;br /&gt;
  226. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1109', '357750', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'rvJonvCC', '2013-07-23 20:45:02', '[CC-34607] has be en updated', 'Matt,&lt;br /&gt;
  227. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1112', '487307', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'CqkUcZEt', '2013-07-23 20:55:02', '[CC-34607] has be en updated', 'Matt,&lt;br /&gt;
  228. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1118', '294005', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '1doydZjz', '2013-07-24 15:05:02', '[CC-34566] has be en updated', 'Matt,&lt;br /&gt;
  229. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1119', '860056', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'pceIyg22', '2013-07-24 20:15:02', '[CC-34607] has be en updated', 'Matt,&lt;br /&gt;
  230. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1120', '648395', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'qaqgdOEC', '2013-07-24 20:20:02', '[CC-34607] has be en updated', 'Matt,&lt;br /&gt;
  231. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1126', '952661', '1', '0', '0', 'support@colocro ssing.com', 'support@colocrossing.com', '', 'DzRbOVzb', '2013-07-26 00:05:02', 'Buffalo Cable Groom &amp;am p; Fiber Panel Maintenance', 'Subject: Buffalo Cable Groom &amp;amp; Fiber Panel Maintenance&lt;br /&gt;
  232. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1131', '935305', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '7Yp9AEk0', '2013-07-26 18:55:02', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  233. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1132', '288304', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'pkJOLiun', '2013-07-26 19:10:02', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  234. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1133', '196807', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'ZQmtkX2o', '2013-07-26 19:15:02', '[CC-34985] A new support ticket has been added', 'Support Ticket #34985 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  235. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1134', '651796', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'KJC2zWKF', '2013-07-26 19:20:01', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  236. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1135', '981652', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'JnUaYlG5', '2013-07-26 19:20:02', '[CC-34985] has be en updated', 'Matt,&lt;br /&gt;
  237. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1136', '729901', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'N6zCpS24', '2013-07-26 19:40:02', '[CC-34985] has be en updated', 'Matt,&lt;br /&gt;
  238. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1137', '153695', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'XW7bjfSE', '2013-07-26 19:50:02', '[CC-34042] has be en updated', 'Let us know when this is complete and we will lift the nulls.&lt;br /&gt;
  239. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1138', '725474', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '28O4qr3T', '2013-07-26 19:55:02', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  240. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1139', '116751', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'fcHwdi48', '2013-07-26 20:10:02', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  241. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1140', '643662', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'sezy4COk', '2013-07-26 20:10:02', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  242. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1146', '118695', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'LgmlvG7x', '2013-07-27 06:00:02', '[CC-34042] has be en updated', '192.210.223.216 is still showing as open. &lt;br /&gt;
  243. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1147', '747895', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'ngkBSipk', '2013-07-27 06:00:03', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  244. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1148', '853511', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'EcnimMOE', '2013-07-27 06:05:02', '[CC-35018] A new support ticket has been added', 'Support Ticket #35018 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  245. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1151', '690662', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'pBiBzfac', '2013-07-27 14:45:02', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  246. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1156', '806251', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '8rSO6jcn', '2013-07-27 21:30:02', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  247. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1157', '848725', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'KmvxNJRQ', '2013-07-28 03:25:02', '[CC-34042] has be en updated', 'Matt, &lt;br /&gt;
  248. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1158', '800352', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'DBzyAWN9', '2013-07-28 03:30:02', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  249. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1159', '667506', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'scVhnDF4', '2013-07-28 03:35:02', '[CC-35018] has be en updated', 'Matt,&lt;br /&gt;
  250. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1189', '881472', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', '9BurwPwk', '2013-08-01 04:45:02', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  251. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/22984\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/22984&lt; /a&gt;.&lt;br /&gt;
  252. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  253. http://www.colocrossing.com&lt;br /&gt;
  254. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1204', '963661', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'wSb6JU6Q', '2013-08-03 21:40:02', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  255. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1541', '741193', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'bzbmfjMU', '2013-08-27 08:35:02', '[CC-38437] A new support ticket has been added', 'Support Ticket #38437 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  256. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-08-27 08:35:02', '0', '1', '8,7', '0', '00 00-00-00 00:00:00', '');
  257. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1207', '223063', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'zfiTNqy6', '2013-08-05 05:35:03', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  258. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/23220\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/23220&lt; /a&gt;.&lt;br /&gt;
  259. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  260. http://www.colocrossing.com&lt;br /&gt;
  261. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1242', '672777', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'GWk9iiKd', '2013-08-07 15:15:03', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  262. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/23218\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/23218&lt; /a&gt;.&lt;br /&gt;
  263. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  264. http://www.colocrossing.com&lt;br /&gt;
  265. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1243', '425628', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'ZIk7g9mS', '2013-08-07 15:20:03', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  266. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1417', '780896', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'HqI1AIvh', '2013-08-20 13:55:02', '[CC-37626] has be en updated', 'Matt,&lt;br /&gt;
  267. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-08-20 13:55:02', '0', '1', '7', '0', '0000 -00-00 00:00:00', '');
  268. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1257', '421229', '3', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'b48jdCnI', '2013-08-09 07:15:02', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  269. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/23433\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/23433&lt; /a&gt;.&lt;br /&gt;
  270. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  271. http://www.colocrossing.com&lt;br /&gt;
  272. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1265', '274499', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'Bzlu7CwP', '2013-08-12 21:20:02', '[CC-34042] has be en updated', 'Matt, &lt;br /&gt;
  273. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1264', '619278', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '6JPOwott', '2013-08-12 13:55:02', '[CC-34042] has be en updated', 'Matt,&lt;br /&gt;
  274. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1268', '973100', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'CusRJ5u5', '2013-08-13 12:15:02', '[CC-36823] A new support ticket has been added [MERGED]', 'Support Ticket #36823 has been created and assigned to your accou nt.&lt;br /&gt;&lt;br /&gt;
  275. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-08-13 12:15:02', '0', '1', '8,7', '0', '00 00-00-00 00:00:00', '');
  276. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1273', '386423', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'ohmmpQWi', '2013-08-14 17:50:02', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  277. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/23488\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/23488&lt; /a&gt;.&lt;br /&gt;
  278. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  279. http://www.colocrossing.com&lt;br /&gt;
  280. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1309', '675684', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'pxz3Ek5z', '2013-08-17 10:55:01', '[CC-37292] A new support ticket has been added', 'Support Ticket #37292 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  281. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1313', '480112', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'ObFQlANx', '2013-08-17 14:30:02', '[CC-37292] has be en updated', 'Matt,&lt;br /&gt;
  282. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1328', '469049', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'UOgj6EkZ', '2013-08-18 00:45:02', '[CC-37335] A new support ticket has been added', 'Support Ticket #37335 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  283. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1329', '104444', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'hQaNsphx', '2013-08-18 00:50:02', '[CC-37335] has be en updated', 'Matt, &lt;br /&gt;
  284. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1331', '325957', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'nhbbfhZo', '2013-08-18 01:00:02', '[CC-37335] has be en updated', 'Matt, &lt;br /&gt;
  285. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1333', '404928', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'ThSotqOu', '2013-08-18 03:05:02', '[CC-37335] has be en updated', 'Matt, &lt;br /&gt;
  286. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1347', '608469', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'HuYxOSPs', '2013-08-18 14:55:02', '[CC-37335] has be en updated', 'Matt,&lt;br /&gt;
  287. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1349', '410258', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'zDK9UKH9', '2013-08-18 15:05:02', '[CC-37335] has be en updated', 'Matt,&lt;br /&gt;
  288. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1368', '957303', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'iNdoaiTY', '2013-08-18 21:45:02', '[CC-37335] has be en updated', 'They are routed to the machines you originally requested, I verified this earlier.&lt;br /&gt ;
  289. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1367', '954409', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'BXAURRVc', '2013-08-18 21:35:02', '[CC-37335] has be en updated', 'Matt,&lt;br /&gt;
  290. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1393', '759745', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'DCGDOVhx', '2013-08-19 22:00:01', '[CC-37335] has be en updated', 'Matt, &lt;br /&gt;
  291. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1395', '117934', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'rC1OxGer', '2013-08-19 22:40:02', '[CC-37335] has be en updated', 'Gotcha Matt, &lt;br /&gt;
  292. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1405', '869016', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'xBsXnXP2', '2013-08-20 09:35:02', '[CC-36823] has be en updated', 'Target ip has been null routed.&lt;br /&gt;
  293. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-08-20 09:35:02', '0', '1', '7', '0', '0000 -00-00 00:00:00', '');
  294. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1409', '912888', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'RciZCfAy', '2013-08-20 12:50:02', '[CC-36823] has be en updated', 'Matt,&lt;br /&gt;
  295. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-08-20 12:50:02', '0', '1', '7', '0', '0000 -00-00 00:00:00', '');
  296. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1415', '138844', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '69yVjex1', '2013-08-20 13:50:01', '[CC-37626] A new support ticket has been added', 'Support Ticket #37626 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  297. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1416', '472975', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'L4ZOp1Mj', '2013-08-20 13:50:02', '[CC-37626] has be en updated', 'Matt,&lt;br /&gt;
  298. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-08-20 13:50:02', '0', '1', '7', '0', '0000 -00-00 00:00:00', '');
  299. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1418', '776207', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'mSxMYm3R', '2013-08-20 13:55:03', '[CC-37626] has be en updated', 'Matt,&lt;br /&gt;
  300. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-08-20 13:55:03', '0', '1', '7', '0', '0000 -00-00 00:00:00', '');
  301. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1423', '246023', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'llF99Udd', '2013-08-20 14:05:02', '[CC-37626] has be en updated', 'Matt,&lt;br /&gt;
  302. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-08-20 14:05:02', '0', '1', '7', '0', '0000 -00-00 00:00:00', '');
  303. 2: host.colocrossing.com 0.571ms asymm 3
  304. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1437', '759470', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'cenSoYOj', '2013-08-20 23:30:02', '[CC-37335] has be en updated', 'These IPs should be resolving now. Please let me know if you have any further issues.&lt;br /&gt;
  305. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1467', '781543', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'W6OKGWHg', '2013-08-22 15:40:02', '[CC-37905] A new support ticket has been added', 'Support Ticket #37905 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  306. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1468', '857198', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'PRc0vuMx', '2013-08-22 15:50:02', '[CC-37905] has be en updated', 'Matt,&lt;br /&gt;
  307. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1471', '306725', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'nzhCcBL2', '2013-08-22 15:55:02', '[CC-37905] has be en updated', 'Matt,&lt;br /&gt;
  308. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1476', '773040', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'fWbXxjab', '2013-08-22 21:15:02', '[CC-37941] A new support ticket has been added', 'Support Ticket #37941 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  309. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1477', '259413', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'FV0GncW8', '2013-08-22 21:20:02', '[CC-37947] A new support ticket has been added', 'Support Ticket #37947 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  310. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1478', '142051', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'vOo6ILTp', '2013-08-22 21:20:02', '[CC-37941] has be en updated', 'Matt,&lt;br /&gt;
  311. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1494', '629709', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'xLRzLnCk', '2013-08-23 04:40:02', '[CC-37991] A new support ticket has been added [MERGED]', 'Support Ticket #37991 has been created and assigned to your accou nt.&lt;br /&gt;&lt;br /&gt;
  312. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1506', '587993', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'qaZeSpwz', '2013-08-23 15:25:02', '[CC-37947] has be en updated', 'Matt,&lt;br /&gt;
  313. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1507', '752421', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '1a16XcqE', '2013-08-23 16:15:01', '[CC-37991] has be en updated', 'Matt,&lt;br /&gt;
  314. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1537', '888958', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'ERmCXCfa', '2013-08-27 03:15:02', '[CC-38419] A new support ticket has been added', 'Support Ticket #38419 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  315. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-08-27 03:15:02', '0', '1', '8,7', '0', '00 00-00-00 00:00:00', '');
  316. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1538', '609822', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'wrINPRRy', '2013-08-27 03:15:03', '[CC-38421] A new support ticket has been added', 'Support Ticket #38421 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  317. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-08-27 03:15:03', '0', '1', '8,7', '0', '00 00-00-00 00:00:00', '');
  318. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1546', '885416', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'J6pOhmCC', '2013-08-27 15:35:02', '[CC-38437] has be en updated', 'This DDOS has been removed.&lt;br /&gt;
  319. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1556', '146776', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'Tk85hsEr', '2013-08-28 04:40:02', '[CC-38545] A new support ticket has been added', 'Support Ticket #38545 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  320. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-08-28 04:40:02', '0', '1', '8,7', '0', '00 00-00-00 00:00:00', '');
  321. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1561', '346979', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'sFHobSfO', '2013-08-28 12:10:02', '[CC-38647] A new support ticket has been added', 'Support Ticket #38647 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  322. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-08-28 12:10:02', '0', '1', '', '0', '0000- 00-00 00:00:00', '');
  323. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1562', '692977', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'brbDsOvp', '2013-08-28 12:10:03', '[CC-38647] has be en updated', 'The Project Management Masters Certification Program will be offered August 13 - 16, 2013 to be held in Denver, Colorado on the University of Colorado at Denver campus . Project management profession als, business and technology professionals, students, and educators are invited to register at the Institut e of Project Management America website here .&lt;br /&gt;
  324. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-08-28 12:10:03', '0', '1', '', '0', '0000- 00-00 00:00:00', '');
  325. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1563', '976591', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'XScFwKSC', '2013-08-28 13:25:01', '[CC-38545] has be en updated', 'This null route has been lifted.&lt;br /&gt;
  326. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1598', '338028', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'rCVFk201', '2013-09-01 04:45:02', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  327. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/24380\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/24380&lt; /a&gt;.&lt;br /&gt;
  328. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  329. http://www.colocrossing.com&lt;br /&gt;
  330. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1599', '726723', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', '8Y6fPphn', '2013-09-01 04:45:02', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  331. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/24374\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/24374&lt; /a&gt;.&lt;br /&gt;
  332. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  333. http://www.colocrossing.com&lt;br /&gt;
  334. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1646', '991934', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'A01kO8Hc', '2013-09-05 10:20:02', '[CC-38647] has be en updated', 'Matt,&lt;br /&gt;
  335. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1647', '286001', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'C83jY6LC', '2013-09-05 11:00:02', '[CC-38421] has be en updated', 'Matt,&lt;br /&gt;
  336. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1648', '392057', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'lsOOwIiA', '2013-09-05 11:00:03', '[CC-38419] has be en updated', 'Matt,&lt;br /&gt;
  337. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1651', '471511', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'bgtQxGd8', '2013-09-05 11:25:01', '[CC-38421] has be en updated', 'Matt,&lt;br /&gt;
  338. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-09-05 11:25:01', '0', '1', '', '0', '0000- 00-00 00:00:00', '');
  339. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1652', '107210', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'nqsErwOW', '2013-09-05 11:25:02', '[CC-38419] has be en updated', 'Matt,&lt;br /&gt;
  340. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-09-05 11:25:02', '0', '1', '', '0', '0000- 00-00 00:00:00', '');
  341. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1653', '168375', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'ugPQQMjD', '2013-09-05 11:30:02', '[CC-38647] has be en updated', 'Matt,&lt;br /&gt;
  342. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-09-05 11:30:02', '0', '1', '', '0', '0000- 00-00 00:00:00', '');
  343. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1661', '682915', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'FPM8M8L3', '2013-09-05 21:40:02', '[CC-39686] A new support ticket has been added', 'Support Ticket #39686 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  344. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1662', '945025', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'FupsFYa6', '2013-09-05 21:45:02', '[CC-39686] has be en updated', 'Matt,&lt;br /&gt;
  345. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1663', '702548', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'LExAj6q3', '2013-09-05 21:50:02', '[CC-39686] has be en updated', 'Matt,&lt;br /&gt;
  346. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1782', '386355', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'Cui73CSd', '2013-09-07 19:55:02', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  347. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/24372\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/24372&lt; /a&gt;.&lt;br /&gt;
  348. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  349. http://www.colocrossing.com&lt;br /&gt;
  350. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2400', '493259', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'P9ctIub7', '2013-10-07 20:10:02', '[CC-42909] A new support ticket has been added', 'Support Ticket #42909 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  351. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1799', '794259', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'Zm42P5jp', '2013-09-08 16:20:02', '[CC-39902] A new support ticket has been added', 'Support Ticket #39902 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  352. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1800', '251490', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '5xaIxHPC', '2013-09-08 16:20:02', '[CC-39902] has be en updated', 'Matt,&lt;br /&gt;
  353. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1802', '959661', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'cVQzQBQG', '2013-09-08 16:35:02', '[CC-39902] has be en updated', 'Matt,&lt;br /&gt;
  354. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1804', '252635', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'i3UO9xA7', '2013-09-08 22:30:02', '[CC-39902] has be en updated', 'There is no null route on that IP. &lt;br /&gt;
  355. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2427', '633104', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'arkCERM7', '2013-10-10 09:35:02', '[CC-41791] has be en updated', 'Matt,&lt;br /&gt;
  356. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-10-10 09:35:02', '0', '1', '8,7', '0', '00 00-00-00 00:00:00', '');
  357. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2055', '615513', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'XABNstpM', '2013-09-14 15:55:01', '[CC-40603] has be en updated', 'Looking into this right now. &lt;br /&gt;
  358. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1871', '114952', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '2LmUXITb', '2013-09-10 11:45:02', '[CC-40049] A new support ticket has been added', 'Support Ticket #40049 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  359. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-09-10 11:45:02', '0', '1', '7', '0', '0000 -00-00 00:00:00', '');
  360. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2242', '681573', '1', '0', '0', 'sales@colocross ing.com', 'sales@colocrossing.com', '', 'm8GB9LOG', '2013-10-02 23:00:03', 'ColoCrossing Sales Order', 'SO Attached. Please sign it in Portal. &lt;br /&gt;
  361. You may electronically sign service orders at https://portal.colocrossing.com.
  362. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1859', '158194', '1', '0', '0', 'sales@colocross ing.com', 'sales@colocrossing.com', '', 'ZNVvvvJK', '2013-09-09 19:35:02', 'ColoCrossing Order Confirmation - Order #2266', 'Matt,
  363. &lt;p&gt;If you have any additional requests for your order (operating system, partitioning, network config uration), or any other questions or concerns feel free to submit a support ticket at &lt;a href=\'https://p ortal.colocrossing.com\'&gt;https://portal.colocrossing.com&lt;/a&gt;&lt;/p&gt;
  364. &lt;p&gt;We understand that you have a choice when it comes to your Internet services. At ColoCrossing we v alue your business! If there is absolutely anything we can do to improve your experience please contact our sales department at sales@colocrossing.com.&lt;/p&gt;
  365. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1863', '481278', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'xDY1pZLy', '2013-09-09 19:40:03', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  366. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/25580\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/25580&lt; /a&gt;.&lt;br /&gt;
  367. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  368. http://www.colocrossing.com&lt;br /&gt;
  369. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1864', '474120', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'Ad9QLo23', '2013-09-09 19:40:03', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  370. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/24376\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/24376&lt; /a&gt;.&lt;br /&gt;
  371. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  372. http://www.colocrossing.com&lt;br /&gt;
  373. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1877', '430106', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'rhQ2mgWM', '2013-09-10 20:10:02', '[CC-39686] has be en updated', 'Matt,&lt;br /&gt;
  374. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1878', '264798', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'd5LSkzbc', '2013-09-10 20:20:02', '[CC-39686] has be en updated', 'Matt,&lt;br /&gt;
  375. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('1891', '757992', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'P84FmSFF', '2013-09-12 10:25:02', '[CC-40049] has be en updated', 'Matt,&lt;br /&gt;
  376. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-09-12 10:25:02', '0', '1', '7', '0', '0000 -00-00 00:00:00', '');
  377. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2649', '390386', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '2mGhaYli', '2013-10-26 13:05:01', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  378. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2056', '922129', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'Z8Y7fwFh', '2013-09-14 16:00:02', '[CC-40603] has be en updated', 'This is confirmed. &lt;br /&gt;
  379. 3.192.in-addr.arpa. 86400 IN NS ns2.colocrossing.com.&lt;br /&gt;
  380. 3.192.in-addr.arpa. 86400 IN NS ns1.colocrossing.com.&lt;br /&gt;
  381. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2050', '288167', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'WRricKvh', '2013-09-14 06:10:02', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  382. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/24378\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/24378&lt; /a&gt;.&lt;br /&gt;
  383. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  384. http://www.colocrossing.com&lt;br /&gt;
  385. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2054', '330421', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'XmQRO6aC', '2013-09-14 15:50:02', '[CC-40603] A new support ticket has been added', 'Support Ticket #40603 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  386. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2098', '587702', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'lOlvGJe0', '2013-09-18 04:50:03', '[CC-38419] has be en updated', 'Matt,&lt;br /&gt;
  387. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-09-18 04:50:03', '0', '1', '8', '0', '0000 -00-00 00:00:00', '');
  388. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2173', '955414', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'JzYL8EOR', '2013-09-26 01:05:03', '[CC-41754] has be en updated', 'Matt,&lt;br /&gt;
  389. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-09-26 01:05:03', '0', '1', '8', '0', '0000 -00-00 00:00:00', '');
  390. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2188', '677457', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'kkmsXKS5', '2013-09-27 02:35:02', '[CC-41754] has be en updated [MERGED]', 'Matt,&lt;br /&gt;
  391. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2170', '974553', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'VVv8T8aZ', '2013-09-25 22:35:03', '[CC-41754] A new support ticket has been added', 'Support Ticket #41754 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  392. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2171', '438535', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'fsZfqNpY', '2013-09-25 22:35:04', '[CC-41754] has be en updated', 'Matt,&lt;br /&gt;
  393. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2172', '359142', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '7TFKoFfm', '2013-09-25 22:45:03', '[CC-41754] has be en updated', 'Matt,&lt;br /&gt;
  394. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2176', '357256', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '4tClLDpf', '2013-09-26 07:55:03', '[CC-41791] A new support ticket has been added [MERGED]', 'Support Ticket #41791 has been created and assigned to your accou nt.&lt;br /&gt;&lt;br /&gt;
  395. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-09-26 07:55:03', '0', '1', '8,7', '0', '00 00-00-00 00:00:00', '');
  396. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2181', '960301', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '0oBoNLcy', '2013-09-26 14:40:08', '[CC-41754] has be en updated', 'Matt,&lt;br /&gt;
  397. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2187', '373947', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'XUjJKn55', '2013-09-27 02:25:02', '[CC-41905] has be en updated', 'Matt, &lt;br /&gt;
  398. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2194', '187449', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'PJvHFHYX', '2013-09-27 06:15:02', '[CC-41905] A new support ticket has been added', 'Support Ticket #41905 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  399. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2206', '351176', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'mfP3hxye', '2013-09-27 23:10:03', 'ColoCrossing Billing Depart ment', 'Dear Matt Barauski,&lt;br /&gt;
  400. You can login to your client area to view and pay the invoice at &lt;a href=\'https://portal.colocrossing.c om/billing/invoice/view/invoice/25045\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/250 45&lt;/a&gt;.&lt;br /&gt;
  401. http://www.colocrossing.com&lt;br /&gt;
  402. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2207', '390818', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'rbwqEqkW', '2013-09-27 23:10:03', 'ColoCrossing Billing Depart ment', 'Dear Matt Barauski,&lt;br /&gt;
  403. You can login to your client area to view and pay the invoice at &lt;a href=\'https://portal.colocrossing.c om/billing/invoice/view/invoice/25041\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/250 41&lt;/a&gt;.&lt;br /&gt;
  404. http://www.colocrossing.com&lt;br /&gt;
  405. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2208', '497685', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'sy7KZlk8', '2013-09-27 23:10:04', 'ColoCrossing Billing Depart ment', 'Dear Matt Barauski,&lt;br /&gt;
  406. You can login to your client area to view and pay the invoice at &lt;a href=\'https://portal.colocrossing.c om/billing/invoice/view/invoice/25043\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/250 43&lt;/a&gt;.&lt;br /&gt;
  407. http://www.colocrossing.com&lt;br /&gt;
  408. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2216', '458337', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'KnOUBRjJ', '2013-09-28 12:30:02', '[CC-41905] has be en updated', 'Matt, &lt;br /&gt;
  409. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2219', '192438', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'y9zDXk00', '2013-09-29 10:25:03', '[CC-41905] has be en updated', 'Matt,&lt;br /&gt;
  410. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2229', '816870', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'hNdaNOY8', '2013-10-01 04:20:03', 'ColoCrossing Billing Depart ment - Payment Receipt [MERGED]', 'Dear Matt Barauski,&lt;br /&gt;
  411. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/25769\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/25769&lt; /a&gt;.&lt;br /&gt;
  412. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  413. http://www.colocrossing.com&lt;br /&gt;
  414. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2233', '188715', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'JcyrwxSB', '2013-10-01 13:30:03', '[CC-42311] A new support ticket has been added', 'Support Ticket #42311 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  415. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2234', '109897', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'L7XFLAEf', '2013-10-01 13:45:03', '[CC-42311] has be en updated', 'Matt,&lt;br /&gt;
  416. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2235', '201728', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'VBuMHZdl', '2013-10-01 13:45:03', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  417. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/25045\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/25045&lt; /a&gt;.&lt;br /&gt;
  418. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  419. http://www.colocrossing.com&lt;br /&gt;
  420. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2236', '579706', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'zzVpLYtI', '2013-10-01 13:45:04', '[CC-42311] has be en updated', 'Matt,&lt;br /&gt;
  421. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2255', '223529', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'KRRyuPXu', '2013-10-03 21:55:03', '[CC-42518] has be en updated', 'I&amp;#039;ll have Tom get back to you on that shortly.&lt;br /&gt;
  422. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2244', '963592', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'eWz4ClvF', '2013-10-03 00:40:03', '[CC-42518] A new support ticket has been added', 'Support Ticket #42518 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  423. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2245', '504079', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '3MIVrXzd', '2013-10-03 00:45:02', '[CC-42518] has be en updated', 'Matt, &lt;br /&gt;
  424. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2246', '892769', '1', '0', '0', 'sales@colocross ing.com', 'sales@colocrossing.com', '', 'xYzkogPV', '2013-10-03 04:10:02', 'ColoCrossing Order Confirmation - Order #2534 [MERGED]', 'Matt,
  425. &lt;p&gt;If you have any additional requests for your order (operating system, partitioning, network config uration), or any other questions or concerns feel free to submit a support ticket at &lt;a href=\'https://p ortal.colocrossing.com\'&gt;https://portal.colocrossing.com&lt;/a&gt;&lt;/p&gt;
  426. &lt;p&gt;We understand that you have a choice when it comes to your Internet services. At ColoCrossing we v alue your business! If there is absolutely anything we can do to improve your experience please contact our sales department at sales@colocrossing.com.&lt;/p&gt;
  427. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2252', '882290', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '3mtLc9YN', '2013-10-03 18:30:03', '[CC-42518] has be en updated', 'Matt,&lt;br /&gt;
  428. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2253', '342260', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '2yf021Xd', '2013-10-03 19:10:02', '[CC-42518] has be en updated', 'Matt,&lt;br /&gt;
  429. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2254', '296117', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'tcV0guBr', '2013-10-03 19:10:03', '[CC-42518] has be en updated', 'Matt,&lt;br /&gt;
  430. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2262', '355662', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '9PtaJfTz', '2013-10-04 19:45:03', '[CC-42694] A new support ticket has been added', 'Support Ticket #42694 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  431. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2263', '177030', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'QxqaBJyL', '2013-10-04 19:45:03', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  432. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2264', '280658', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'G6bu4r1C', '2013-10-04 19:45:03', '[CC-42694] has be en updated', 'We ran out of 2 TB HDDs and SC 815 chassis right around the time it was placed. We will have more shipping in sometime next week.&lt;br /&gt;
  433. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2265', '952758', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'K77btrST', '2013-10-04 21:35:08', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  434. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/25043\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/25043&lt; /a&gt;.&lt;br /&gt;
  435. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  436. http://www.colocrossing.com&lt;br /&gt;
  437. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2266', '469711', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'DYK3f3dn', '2013-10-04 21:40:03', 'ColoCrossing Billing Depart ment - Charge Declined', 'Dear Matt Barauski,&lt;br /&gt;
  438. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/25041\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/25041&lt; /a&gt;.&lt;br /&gt;
  439. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  440. http://www.colocrossing.com&lt;br /&gt;
  441. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2267', '763396', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'JfOse3bZ', '2013-10-04 22:10:02', 'ColoCrossing Billing Depart ment', 'Dear Matt Barauski,&lt;br /&gt;
  442. You can login to your client area to view and pay the invoice at &lt;a href=\'https://portal.colocrossing.c om/billing/invoice/view/invoice/25041\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/250 41&lt;/a&gt;.&lt;br /&gt;
  443. http://www.colocrossing.com&lt;br /&gt;
  444. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2270', '451938', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'fqeyB7kL', '2013-10-05 00:25:03', '[CC-42518] has be en updated', 'Hello,&lt;br /&gt;
  445. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2271', '240176', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'nUTRBw2F', '2013-10-05 00:30:03', '[CC-42518] has be en updated', 'Matt, &lt;br /&gt;
  446. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2365', '623381', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'mPVXSlAm', '2013-10-06 10:35:03', '[CC-42767] has be en updated', 'Matt,&lt;br /&gt;
  447. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2307', '806677', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'jOQRe0nz', '2013-10-05 18:25:02', '[CC-42750] A new support ticket has been added', 'Support Ticket #42750 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  448. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2308', '994348', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'fVjo4ECp', '2013-10-05 18:25:03', '[CC-42750] has be en updated', 'Matt,&lt;br /&gt;
  449. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2388', '124262', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'uULwdwFR', '2013-10-07 11:30:02', '[CC-42863] A new support ticket has been added', 'Support Ticket #42863 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  450. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2389', '835529', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'p1SVnYtI', '2013-10-07 11:30:02', 'ColoCrossing Billing Depart ment - Charge Declined', 'Dear Matt Barauski,&lt;br /&gt;
  451. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/26098\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/26098&lt; /a&gt;.&lt;br /&gt;
  452. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  453. http://www.colocrossing.com&lt;br /&gt;
  454. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2355', '876744', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'LEQ3a8Pg', '2013-10-05 23:40:02', '[CC-42518] has be en updated', 'Matt,&lt;br /&gt;
  455. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2354', '293145', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'DMZd2cw7', '2013-10-05 23:20:02', '[CC-42518] has be en updated', 'Matt,&lt;br /&gt;
  456. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2357', '943815', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '39aEvVJb', '2013-10-06 00:25:02', '[CC-42518] has be en updated', 'Matt,&lt;br /&gt;
  457. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2358', '134666', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'NodcV7IC', '2013-10-06 00:35:03', '[CC-42518] has be en updated', 'Matt,&lt;br /&gt;
  458. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2360', '885243', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'QUE1peuf', '2013-10-06 02:45:02', '[CC-42767] A new support ticket has been added', 'Support Ticket #42767 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  459. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2361', '771047', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'tG3fZT9D', '2013-10-06 02:45:02', '[CC-42767] has be en updated', 'Matt&lt;br /&gt;
  460. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2362', '719633', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '4utUrtfL', '2013-10-06 02:55:02', '[CC-42767] has be en updated', 'Matt, &lt;br /&gt;
  461. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2363', '918599', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'Dcdikwgv', '2013-10-06 03:05:02', '[CC-42767] has be en updated', 'We&amp;#039;re completely locked out of it now, once we have access again we can set it to th e last ip in the range. &lt;br /&gt;
  462. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2377', '508907', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'YkRJaWWa', '2013-10-06 18:45:02', 'ColoCrossing Billing Depart ment - Charge Declined', 'Dear Matt Barauski,&lt;br /&gt;
  463. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/26098\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/26098&lt; /a&gt;.&lt;br /&gt;
  464. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  465. http://www.colocrossing.com&lt;br /&gt;
  466. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2378', '619523', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'LjxMGvHH', '2013-10-06 18:45:03', 'ColoCrossing Billing Depart ment - Charge Declined', 'Dear Matt Barauski,&lt;br /&gt;
  467. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/25041\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/25041&lt; /a&gt;.&lt;br /&gt;
  468. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  469. http://www.colocrossing.com&lt;br /&gt;
  470. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2424', '891313', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'sfIDv7MS', '2013-10-10 03:00:01', '[CC-43145] A new support ticket has been added', 'Support Ticket #43145 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  471. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-10-10 03:00:01', '0', '1', '8', '0', '0000 -00-00 00:00:00', '');
  472. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2390', '308776', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'kLGMeJ3J', '2013-10-07 11:30:03', '[CC-42863] has be en updated', 'Matt,&lt;br /&gt;
  473. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-10-07 11:30:03', '0', '1', '8', '0', '0000 -00-00 00:00:00', '');
  474. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2391', '879766', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'RcxKDVIX', '2013-10-07 14:45:04', '[CC-41905] has be en updated', 'Hi,&lt;br /&gt;
  475. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2395', '293389', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'h6fxfVY2', '2013-10-07 17:55:02', '[CC-42694] has be en updated', 'We are still waiting for 2TB HDDs, this should be on Friday.&lt;br /&gt;
  476. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2396', '557152', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'eV1qUznX', '2013-10-07 18:35:02', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  477. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/26098\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/26098&lt; /a&gt;.&lt;br /&gt;
  478. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  479. http://www.colocrossing.com&lt;br /&gt;
  480. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2401', '904579', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'K9RjwoXd', '2013-10-07 20:15:02', '[CC-42909] has be en updated', 'Matt,&lt;br /&gt;
  481. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2402', '630730', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'lf1Ns4sY', '2013-10-07 20:25:02', '[CC-42909] has be en updated', 'Matt,&lt;br /&gt;
  482. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2417', '750187', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'MjmG9Hzq', '2013-10-08 18:45:02', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  483. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/25041\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/25041&lt; /a&gt;.&lt;br /&gt;
  484. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  485. http://www.colocrossing.com&lt;br /&gt;
  486. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2425', '798584', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'KG8SZlZ7', '2013-10-10 03:00:02', '[CC-43145] has be en updated', 'Ref: SBL200011&lt;br /&gt;
  487. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-10-10 03:00:02', '0', '1', '8', '0', '0000 -00-00 00:00:00', '');
  488. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2471', '691260', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', '1d0REWeA', '2013-10-14 03:30:02', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  489. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/26259\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/26259&lt; /a&gt;.&lt;br /&gt;
  490. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  491. http://www.colocrossing.com&lt;br /&gt;
  492. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2474', '103427', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'ROwAkACl', '2013-10-14 17:10:02', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  493. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2432', '607927', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'r3yHKbJU', '2013-10-10 19:55:02', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  494. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/26096\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/26096&lt; /a&gt;.&lt;br /&gt;
  495. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  496. http://www.colocrossing.com&lt;br /&gt;
  497. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2434', '766756', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '348uPakx', '2013-10-11 04:20:01', '[CC-41791] has be en updated', 'Matt, &lt;br /&gt;
  498. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2435', '425484', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'Ha77egCA', '2013-10-11 10:40:03', '[CC-41791] has be en updated', 'Matt, &lt;br /&gt;
  499. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2438', '321619', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'P0GFzeJX', '2013-10-11 16:30:02', '[CC-41791] has be en updated', 'Matt,&lt;br /&gt;
  500. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2444', '235953', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'hv9evaLy', '2013-10-12 04:30:02', '[CC-43345] A new support ticket has been added', 'Support Ticket #43345 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  501. 11. host.colocrossing.com 0.0% 9 176.2 171.9 157.8 178.3 6.7&lt;br /&gt;
  502. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2445', '929510', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'l462Hq7x', '2013-10-12 04:40:01', '[CC-43345] has be en updated', 'Matt, &lt;br /&gt;
  503. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2447', '877005', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '1v9ciGWw', '2013-10-12 06:15:02', '[CC-43345] has be en updated', 'Matt,&lt;br /&gt;
  504. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2448', '953790', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'AkSjh6YE', '2013-10-12 07:00:02', '[CC-43345] has be en updated', 'Matt, &lt;br /&gt;
  505. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2459', '815841', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '4rFHLkmE', '2013-10-12 15:50:01', '[CC-43345] has be en updated', 'Matt,&lt;br /&gt;
  506. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2457', '374948', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'ri7DBaTx', '2013-10-12 15:20:02', '[CC-43345] has be en updated', 'Matt,&lt;br /&gt;
  507. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2458', '457053', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'jukjGJXg', '2013-10-12 15:35:02', '[CC-43345] has be en updated', 'Matt,&lt;br /&gt;
  508. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2461', '472036', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'tRhgaD7b', '2013-10-12 20:50:02', '[CC-41791] has be en updated', 'Matt, &lt;br /&gt;
  509. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2529', '946634', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'QfZfGqkt', '2013-10-16 13:50:02', '[CC-42518] has be en updated', 'Matt,&lt;br /&gt;
  510. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2530', '551704', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'qgjII127', '2013-10-16 13:55:02', '[CC-42518] has be en updated', 'Matt,&lt;br /&gt;
  511. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2569', '470542', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'uaOFSZxW', '2013-10-21 17:10:02', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  512. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2587', '468489', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '6yypHcuN', '2013-10-22 21:00:02', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  513. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2592', '941247', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'HJalhDeB', '2013-10-22 23:25:01', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  514. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2593', '334709', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'ZA0ndgVL', '2013-10-23 01:50:02', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  515. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-10-23 01:50:02', '0', '1', '8,7,11', '0', '0000-00-00 00:00:00', '');
  516. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2662', '493455', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'Bw6UQauC', '2013-10-27 00:05:02', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  517. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2632', '239848', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'lkFiaavc', '2013-10-24 23:25:02', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  518. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2676', '809679', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 't1N4YvBU', '2013-10-28 00:40:02', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  519. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-10-28 00:40:02', '0', '1', '8,11', '0', '0 000-00-00 00:00:00', '');
  520. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2636', '512201', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'x5m0CT5a', '2013-10-26 00:50:02', '[CC-42694] has be en updated', 'Matt, &lt;br /&gt;
  521. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2653', '359048', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'rNHsJNta', '2013-10-26 20:00:01', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  522. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2654', '885634', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'AI0TIouF', '2013-10-26 20:20:01', '[CC-42694] has be en updated', 'Your asking for IPs that are routed in LA, and this server is in Buffalo. We need to either give you a /24, or we need to reconfigure your network and I need to send new LOAs all over the place along with making all the route changes. The former will take no time, the latter will take days.&lt;br /&gt;
  523. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2656', '341026', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'OTAMv6Ga', '2013-10-26 20:50:02', '[CC-42694] has be en updated', 'Can you reference a ticket number where this has already been requested? If I have LOAs out in the wild already then we might be able to skip to the end.&lt;br /&gt;
  524. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2657', '486978', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'LmEbpCUa', '2013-10-26 21:10:02', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  525. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2658', '219035', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'wn0cDFzV', '2013-10-26 21:25:01', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  526. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2659', '236612', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'LX0lxvfx', '2013-10-26 21:30:02', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  527. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2660', '894433', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'StXrpYZo', '2013-10-26 21:45:02', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  528. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2661', '926264', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'FNVtAZwt', '2013-10-26 22:00:02', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  529. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2663', '192772', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'HMtbsM1q', '2013-10-27 00:15:02', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  530. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2664', '840026', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'aMi2ZNBI', '2013-10-27 00:55:02', '[CC-42694] has be en updated', 'Matt, &lt;br /&gt;
  531. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2667', '972424', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '1eyiERwR', '2013-10-27 11:15:02', '[CC-42694] has be en updated', 'Matt, &lt;br /&gt;
  532. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2670', '320043', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'v257CM2a', '2013-10-27 16:20:02', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  533. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2675', '140613', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'W8XkmByO', '2013-10-27 21:40:02', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  534. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2689', '442054', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'arwEfagt', '2013-10-28 16:40:02', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  535. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2692', '406038', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'MiN8dAsP', '2013-10-28 17:30:03', '[CC-42694] has be en updated', 'Matt,&lt;br /&gt;
  536. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2739', '242841', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'wkS2S2Pp', '2013-10-30 23:10:02', '[CC-45019] has be en updated', 'Andrew,&lt;br /&gt;
  537. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2747', '550410', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', '6NrS2ziK', '2013-10-31 11:35:01', '[CC-43145] has be en updated', 'Null routed.&lt;br /&gt;
  538. Skype: mrwright.colocrossing', 'Closed', 'Medium', '', '', '2013-10-31 11:35:01', '0', '1', '7', '0', '0000 -00-00 00:00:00', '');
  539. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2759', '829845', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', '9G8LFb4U', '2013-11-01 05:05:02', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  540. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/26990\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/26990&lt; /a&gt;.&lt;br /&gt;
  541. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  542. http://www.colocrossing.com&lt;br /&gt;
  543. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2760', '377379', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'z66J41r0', '2013-11-01 05:05:03', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  544. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/26988\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/26988&lt; /a&gt;.&lt;br /&gt;
  545. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  546. http://www.colocrossing.com&lt;br /&gt;
  547. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2789', '828805', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'yxOYtwAd', '2013-11-03 19:00:03', '[CC-45448] A new support ticket has been added', 'Support Ticket #45448 has been created and assigned to your account.&lt;br /&gt;&lt;br /&gt;
  548. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2790', '435033', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'fKdhRB1W', '2013-11-03 19:05:02', '[CC-45448] has be en updated', 'Matt,&lt;br /&gt;
  549. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2791', '458756', '1', '0', '0', 'supportreply@co locrossing.com', 'supportreply@colocrossing.com', '', 'V42HEQhp', '2013-11-03 19:15:02', '[CC-45448] has be en updated', 'This has been completed. &lt;br /&gt;
  550. INSERT INTO `tbltickets`(`id`, `tid`, `did`, `userid`, `contactid`, `name`, `email`, `cc`, `c`, `date`, `ti tle`, `message`, `status`, `urgency`, `admin`, `attachment`, `lastreply`, `flag`, `clientunread`, `adminunr ead`, `replyingadmin`, `replyingtime`, `service`) VALUES ('2798', '880404', '1', '0', '0', 'billing@colocro ssing.com', 'billing@colocrossing.com', '', 'R4BRLbKy', '2013-11-04 16:40:02', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  551. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/27176\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/27176&lt; /a&gt;.&lt;br /&gt;
  552. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  553.  
  554. Theres our pals colocrossing contacting their sub companies regarding invoices... "https://portal.colocrossing.com/billing/invoice/view/invoice/27176"
  555.  
  556. OK, so I found Matt...
  557.  
  558. ssing.com', 'billing@colocrossing.com', '', '9G8LFb4U', '2013-11-01 05:05:02', 'ColoCrossing Billing Depart ment - Payment Receipt', 'Dear Matt Barauski,&lt;br /&gt;
  559. You can login to your client area to review the invoice at &lt;a href=\'https://portal.colocrossing.com/bil ling/invoice/view/invoice/26990\'&gt;https://portal.colocrossing.com/billing/invoice/view/invoice/26990&lt; /a&gt;.&lt;br /&gt;
  560. If you have any questions or if there is anything we can do to assist you please call or email us at billin g@colocrossing.com. We appreciate your business!&lt;br /&gt;
  561. http://www.colocrossing.com&lt;br /&gt;
  562.  
  563. Matt Barauski. OK, cool, why is he being emailed from ColoCrossing in a site that "isn't owned by colocrossing"
  564.  
  565. Odd, right?
  566.  
  567. But we have another friend, SolveDDoS.com right?
  568.  
  569. Due to the overwhelming size, these will have to be put over on 0bin (encrypted pastebin): http://0bin.net/paste/JNPD0N4OVqp-wOLR#hKgsLQ4Dmeon+20dGh7xclAk13+vtkq2J8mJ/NVR65c=
  570.  
  571. Don't worry Alex, we didn't forget you!
  572.  
  573. INSERT INTO `tblticketmaillog`(`id`, `date`, `to`, `name`, `email`, `subject`, `message`, `status`) VALUES ('819', '2013-05-24 23:00:03', 'support@vpsace.com', 'ARIN Hostmaster', 'hostmaster@arin.net', 'ARIN POC Created', 'ARIN received a request from Alex Vial to create a new POC.
  574. INSERT INTO `tblticketmaillog`(`id`, `date`, `to`, `name`, `email`, `subject`, `message`, `status`) VALUES ('821', '2013-05-24 23:05:03', 'support@vpsace.com', 'ARIN Hostmaster', 'hostmaster@arin.net', 'ARIN POC Created', 'ARIN received a request from Alex Vial to create a new POC.
  575. INSERT INTO `tblticketmaillog`(`id`, `date`, `to`, `name`, `email`, `subject`, `message`, `status`) VALUES ('822', '2013-05-24 23:05:03', 'support@vpsace.com', 'ARIN Hostmaster', 'hostmaster@arin.net', 'ARIN POC Created', 'ARIN received a request from Alex Vial to create a new POC.
  576. INSERT INTO `tblticketmaillog`(`id`, `date`, `to`, `name`, `email`, `subject`, `message`, `status`) VALUES ('876', '2013-05-29 21:25:02', 'support@vpsace.com', 'ARIN Hostmaster', 'hostmaster@arin.net', 'ARIN POC Created', 'ARIN received a request from Alex Vial to create a new POC.
  577. INSERT INTO `tblticketmaillog`(`id`, `date`, `to`, `name`, `email`, `subject`, `message`, `status`) VALUES ('1145', '2013-06-14 22:20:02', 'support@vpsace.com', 'ARIN Hostmaster', 'hostmaster@arin.net', 'ARIN POC Created', 'ARIN received a request from Alex Vial to create a new POC.
  578. Alex Vial&lt;br /&gt;
  579. Alex Vial&lt;br /&gt;
  580. Alex Vial&lt;br /&gt;
  581. Alex Vial&lt;br /&gt;
  582. INSERT INTO `tblticketmaillog`(`id`, `date`, `to`, `name`, `email`, `subject`, `message`, `status`) VALUES ('5864', '2013-07-09 04:25:02', 'support@vpsace.com', 'ARIN Hostmaster', 'hostmaster@arin.net', 'ARIN POC Created', 'ARIN received a request from Alex Vial to create a new POC.
  583. INSERT INTO `tblticketmaillog`(`id`, `date`, `to`, `name`, `email`, `subject`, `message`, `status`) VALUES ('5865', '2013-07-09 04:25:02', 'support@vpsace.com', 'ARIN Hostmaster', 'hostmaster@arin.net', 'ARIN POC Created', 'ARIN received a request from Alex Vial to create a new POC.
  584. INSERT INTO `tblticketmaillog`(`id`, `date`, `to`, `name`, `email`, `subject`, `message`, `status`) VALUES ('6858', '2013-07-12 11:20:02', 'support@vpsace.com', 'ARIN Hostmaster', 'hostmaster@arin.net', 'ARIN POC Created', 'ARIN received a request from Alex Vial to create a new POC.
  585. INSERT INTO `tblticketmaillog`(`id`, `date`, `to`, `name`, `email`, `subject`, `message`, `status`) VALUES ('6859', '2013-07-12 11:20:02', 'support@vpsace.com', 'ARIN Hostmaster', 'hostmaster@arin.net', 'ARIN POC Created', 'ARIN received a request from Alex Vial to create a new POC.
  586. INSERT INTO `tblticketmaillog`(`id`, `date`, `to`, `name`, `email`, `subject`, `message`, `status`) VALUES ('8033', '2013-07-23 21:00:02', 'support@vpsace.com', 'ARIN Hostmaster', 'hostmaster@arin.net', 'ARIN POC Created', 'ARIN received a request from Alex Vial to create a new POC.
  587.  
  588. So as you can see, they're very linked in together.
  589.  
  590. I'll post more tomorrow.
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