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Oct 31st, 2014
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  1. Hello dear steam support, followed be certain occurrences I am only left with only one option - asking for your help.
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  3. On the 31st of October 2014 my two fellow friends received both quite unexpected and surprising imgage, they have received a message saying, that their game "Counter-Strike: Global Offensive" had been removed from their accounts because of a so called "problem processing payment for this item". I am asking you, steam support, to list their games back again or at the very least give back the Team Fortress 2 keys back to my inventory. My account is definetely clean, I have never made any steam store payments, but am quite an experianced trader in the "Team Fortress 2" and "Counter-Strike: Global Offensive" games and can afford to spend the in-game currency called keys. Now to make things a bit more clear for you, I had no idea, that the person who I traded with (I traded 2 separate people for 2 gifts) was somewhat a scammer and that he himself made money payments that were illegal. Now what surprises me the most, is that illegal money transactions are even possible in the system of steam and I will find steam system really deceptive if steam support doesn't show any interest. I have never experianced this problem with my friends before. I am a student at Vilnius University, I try to find ways to earn my self extra money, my friends had already paid me the money in real life, the money which I no longer have. Now I would expect them having a refund, which is no longer possible as you may presume. I reckon, that I am the responsible one here for this misunderstanding, so I am spotlighting this this problem for them, if it turns out, that I have no influance on this, I will surely ask my friends to write you letters themselves. So I, Martynas Malikėnas, am really becoming desperate in this situation if I get ignored and I don't receive a refund or my friends don't receive their gifts back to be visable in their game list. Thank you in advance for your time and consideration, I honestly hope, that we can work something out.
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  5. Additional information about my friends:
  6. 1. Login: "dovydenas" in-game nickname: "ErdaL" profile link: "http://steamcommunity.com/profiles/76561198000666764/"
  7. 2. Login: "suslis" in-game nickname: "suslis" profile link: "http://steamcommunity.com/profiles/76561198042060079/"
  8. 3. The message they both received: "http://i.imgur.com/7dMqbYy.jpg" (I have no connections with the person named "ishbulatov94")
  9. 4. My own login: "martynasmalikenas" in-game nickname: "Kenzo"
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