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  1. ISBoxer Diagnostics Report generated 18/06/2016 9:25 PM by ISBoxer 41.15.609.1
  2. Operating system: Microsoft Windows 7 Ultimate 64-bit 6.1.7600
  3. Windows UAC: Enabled
  4.  
  5. Running processes:
  6. 1. armsvc.exe - Process ID: 1540 (C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe) [Admin:NO] [x86] [1.824.18.4103] [Adobe Systems Incorporated] [Adobe Acrobat Update Service]
  7. 2. audiodg.exe - Process ID: 3852 [Admin:??]
  8. 3. awesomium_process.exe - Process ID: 400 (S:\Sony ISB\EverQuest II\awesomium_process.exe) [Admin:NO] [x86] [1.7.1.0] [Awesomium Technologies] [Awesomium Render Process]
  9. 4. chrome.exe - Process ID: 2944 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe) [Admin:NO] [x86] [51.0.2704.84] [Google Inc.] [Google Chrome]
  10. 5. chrome.exe - Process ID: 3700 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe) [Admin:NO] [x86] [51.0.2704.84] [Google Inc.] [Google Chrome]
  11. 6. chrome.exe - Process ID: 3716 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe) [Admin:NO] [x86] [51.0.2704.84] [Google Inc.] [Google Chrome]
  12. 7. chrome.exe - Process ID: 3940 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe) [Admin:NO] [x86] [51.0.2704.84] [Google Inc.] [Google Chrome]
  13. 8. chrome.exe - Process ID: 4136 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe) [Admin:NO] [x86] [51.0.2704.84] [Google Inc.] [Google Chrome]
  14. 9. chrome.exe - Process ID: 792 (C:\Program Files (x86)\Google\Chrome\Application\chrome.exe) [Admin:NO] [x86] [51.0.2704.84] [Google Inc.] [Google Chrome]
  15. 10. csrss.exe - Process ID: 436 (C:\Windows\system32\csrss.exe) [Admin:NO] [x64]
  16. 11. csrss.exe - Process ID: 524 (C:\Windows\system32\csrss.exe) [Admin:NO] [x64]
  17. 12. daemonu.exe - Process ID: 3980 (C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe) [Admin:??] [x86] [1.11.3.0] [NVIDIA Corporation] [NVIDIA Settings Update Manager]
  18. 13. dwm.exe - Process ID: 1720 (C:\Windows\system32\Dwm.exe) [Admin:NO] [x64]
  19. 14. EverQuest2.exe - Process ID: 732 (S:\Sony ISB\EverQuest II\EverQuest2.exe) [Admin:NO] [x86] [1, 0, 0, 1] [Sony Online Entertainment] [EQ2 Client Application]
  20. 15. explorer.exe - Process ID: 1812 (C:\Windows\Explorer.EXE) [Admin:NO] [x64] [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows Explorer]
  21. 16. InnerSpace.exe - Process ID: 4024 (C:\Program Files (x86)\InnerSpace\x64\InnerSpace.exe) [Admin:YES] [x64]
  22. 17. ISBoxer Toolkit.exe - Process ID: 4612 (C:\Program Files (x86)\InnerSpace\ISBoxer Toolkit.exe) [Admin:YES] [x86] [41.15.0609.1] [Lavish Software, LLC] [ISBoxer Toolkit]
  23. 18. jusched.exe - Process ID: 3040 (C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe) [Admin:NO] [x86] [2.1.9.8] [Oracle Corporation] [Java(TM) Update Scheduler]
  24. 19. lsass.exe - Process ID: 620 (C:\Windows\system32\lsass.exe) [Admin:NO] [x64]
  25. 20. lsm.exe - Process ID: 636 (C:\Windows\system32\lsm.exe) [Admin:NO] [x64]
  26. 21. NBService.exe - Process ID: 2028 (C:\Program Files (x86)\Nero\Nero8\Nero BackItUp\NBService.exe) [Admin:NO] [x86] [3, 0, 3, 0] [Nero AG] [Nero BackItUp]
  27. 22. NMBgMonitor.exe - Process ID: 2628 (C:\Program Files (x86)\Common Files\Nero\Lib\NMBgMonitor.exe) [Admin:NO] [x86] [3.0.4.0] [Nero AG] [Nero Home]
  28. 23. NMIndexingService.exe - Process ID: 2756 (C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexingService.exe) [Admin:NO] [x86] [3.0.4.0] [Nero AG] [Nero Home]
  29. 24. NMIndexStoreSvr.exe - Process ID: 2872 (C:\Program Files (x86)\Common Files\Nero\Lib\NMIndexStoreSvr.exe) [Admin:NO] [x86] [3.0.4.0] [Nero AG] [Nero Home]
  30. 25. nusb3mon.exe - Process ID: 3032 (C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe) [Admin:NO] [x86] [2.0.28.0] [Renesas Electronics Corporation] [USB 3.0 Monitor]
  31. 26. nvSCPAPISvr.exe - Process ID: 880 (C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe) [Admin:NO] [x86] [7.17.13.2723] [NVIDIA Corporation] [Stereo Vision Control Panel API Server]
  32. 27. nvtray.exe - Process ID: 1872 (C:\Program Files\NVIDIA Corporation\Display\nvtray.exe) [Admin:NO] [x64] [7.17.13.2723] [NVIDIA Corporation] [NVIDIA Settings]
  33. 28. nvvsvc.exe - Process ID: 1368 (C:\Windows\system32\nvvsvc.exe) [Admin:NO] [x64]
  34. 29. nvvsvc.exe - Process ID: 856 (C:\Windows\system32\nvvsvc.exe) [Admin:NO] [x64]
  35. 30. nvxdsync.exe - Process ID: 1360 (C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe) [Admin:NO] [x64] [8.17.13.2723] [NVIDIA Corporation] [NVIDIA User Experience Driver Component]
  36. 31. RAVCpl64.exe - Process ID: 2620 (C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe) [Admin:NO] [x64] [1, 0, 0, 791] [Realtek Semiconductor] [Realtek HD Audio Manager]
  37. 32. SearchIndexer.exe - Process ID: 1600 (C:\Windows\system32\SearchIndexer.exe) [Admin:??] [x64] [7.00.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Microsoft Windows Search Indexer]
  38. 33. services.exe - Process ID: 604 (C:\Windows\system32\services.exe) [Admin:NO] [x64]
  39. 34. smss.exe - Process ID: 276 [Admin:NO] [x64]
  40. 35. spoolsv.exe - Process ID: 1436 (C:\Windows\System32\spoolsv.exe) [Admin:??] [x64]
  41. 36. svchost.exe - Process ID: 1012 (C:\Windows\System32\svchost.exe) [Admin:??] [x64] [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Host Process for Windows Services]
  42. 37. svchost.exe - Process ID: 1044 (C:\Windows\system32\svchost.exe) [Admin:??] [x64] [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Host Process for Windows Services]
  43. 38. svchost.exe - Process ID: 1152 (C:\Windows\system32\svchost.exe) [Admin:??] [x64] [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Host Process for Windows Services]
  44. 39. svchost.exe - Process ID: 1248 (C:\Windows\system32\svchost.exe) [Admin:??] [x64] [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Host Process for Windows Services]
  45. 40. svchost.exe - Process ID: 164 (C:\Windows\system32\svchost.exe) [Admin:??] [x64] [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Host Process for Windows Services]
  46. 41. svchost.exe - Process ID: 2396 (C:\Windows\System32\svchost.exe) [Admin:??] [x64] [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Host Process for Windows Services]
  47. 42. svchost.exe - Process ID: 288 (C:\Windows\System32\svchost.exe) [Admin:NO] [x64] [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Host Process for Windows Services]
  48. 43. svchost.exe - Process ID: 3604 (C:\Windows\system32\svchost.exe) [Admin:??] [x64] [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Host Process for Windows Services]
  49. 44. svchost.exe - Process ID: 432 (C:\Windows\system32\svchost.exe) [Admin:NO] [x64] [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Host Process for Windows Services]
  50. 45. svchost.exe - Process ID: 796 (C:\Windows\system32\svchost.exe) [Admin:??] [x64] [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Host Process for Windows Services]
  51. 46. svchost.exe - Process ID: 912 (C:\Windows\system32\svchost.exe) [Admin:??] [x64] [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Host Process for Windows Services]
  52. 47. SwiApiMuxX.exe - Process ID: 516 (C:\Program Files (x86)\Sierra Wireless Inc\Common\SwiApiMuxX.exe) [Admin:NO] [x86] [11.4.1206.0] [Sierra Wireless, Inc.] [Sierra Wireless API MUX]
  53. 48. SwiCardDetect64.exe - Process ID: 1184 (C:\Program Files (x86)\Sierra Wireless Inc\Common\SwiCardDetect64.exe) [Admin:NO] [x64] [11.3.1206.0] [Sierra Wireless, Inc.] [Sierra Wireless Inc Card Detect Service]
  54. 49. System - Process ID: 4 [Admin:??]
  55. 50. taskhost.exe - Process ID: 1736 (C:\Windows\system32\taskhost.exe) [Admin:NO] [x64]
  56. 51. TelstraUCM.exe - Process ID: 3048 (C:\Program Files (x86)\Telstra\Mobile Broadband Manager\TelstraUCM.exe) [Admin:NO] [x86] [3.15] [Telstra] [Mobile Broadband Manager]
  57. 52. wininit.exe - Process ID: 496 (C:\Windows\system32\wininit.exe) [Admin:NO] [x64] [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows Start-Up Application]
  58. 53. winlogon.exe - Process ID: 764 (C:\Windows\system32\winlogon.exe) [Admin:NO] [x64]
  59. 54. WmiPrvSE.exe - Process ID: 2080 (C:\Windows\system32\wbem\wmiprvse.exe) [Admin:??] [x64] [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [WMI Provider Host]
  60. 55. wmpnetwk.exe - Process ID: 4076 (C:\Program Files\Windows Media Player\wmpnetwk.exe) [Admin:??] [x64] [12.0.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows Media Player Network Sharing Service]
  61.  
  62.  
  63. Modules loaded by EverQuest2.exe - Process ID: 732 (S:\Sony ISB\EverQuest II\EverQuest2.exe) [Admin:NO] [x86]:
  64. 1. S:\Sony ISB\EverQuest II\EverQuest2.exe [1, 0, 0, 1] [Sony Online Entertainment] [EQ2 Client Application]
  65. 2. C:\Windows\SysWOW64\ntdll.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [NT Layer DLL]
  66. 3. C:\Windows\syswow64\kernel32.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows NT BASE API Client DLL]
  67. 4. C:\Windows\syswow64\KERNELBASE.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows NT BASE API Client DLL]
  68. 5. C:\Windows\system32\VERSION.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Version Checking and File Installation Libraries]
  69. 6. C:\Windows\syswow64\msvcrt.dll [7.0.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows NT CRT DLL]
  70. 7. C:\Windows\system32\d3d9.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Direct3D 9 Runtime]
  71. 8. C:\Windows\SysWOW64\sechost.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Host for SCM/SDDL/LSA Lookup APIs]
  72. 9. C:\Windows\syswow64\RPCRT4.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Remote Procedure Call Runtime]
  73. 10. C:\Windows\syswow64\SspiCli.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Security Support Provider Interface]
  74. 11. C:\Windows\syswow64\CRYPTBASE.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Base cryptographic API DLL]
  75. 12. C:\Windows\syswow64\USER32.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Multi-User Windows USER API Client DLL]
  76. 13. C:\Windows\syswow64\GDI32.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [GDI Client DLL]
  77. 14. C:\Windows\syswow64\LPK.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Language Pack]
  78. 15. C:\Windows\syswow64\USP10.dll [1.0626.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Uniscribe Unicode script processor]
  79. 16. C:\Windows\syswow64\ADVAPI32.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Advanced Windows 32 Base API]
  80. 17. C:\Windows\system32\d3d8thk.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Microsoft Direct3D OS Thunk Layer]
  81. 18. C:\Windows\system32\dwmapi.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Microsoft Desktop Window Manager API]
  82. 19. C:\Windows\system32\WINMM.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [MCI API DLL]
  83. 20. S:\Sony ISB\EverQuest II\steam_api.dll [01.14.66.23] [Valve Corporation] [Steam Client API (buildbot_winslave01_steam_rel_client_win32@winslave01) (buildbot_winslave01_steam_rel_client_win32@winslave01)]
  84. 21. C:\Windows\syswow64\SHELL32.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows Shell Common Dll]
  85. 22. C:\Windows\syswow64\SHLWAPI.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Shell Light-weight Utility Library]
  86. 23. C:\Windows\syswow64\ole32.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Microsoft OLE for Windows]
  87. 24. S:\Sony ISB\EverQuest II\awesomium.dll [1.7.1.0] [Awesomium Technologies] [Awesomium Core]
  88. 25. C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16385_none_ebf82fc36c758ad5\COMCTL32.dll [5.82 (win7_rtm.090713-1255)] [Microsoft Corporation] [Common Controls Library]
  89. 26. C:\Windows\syswow64\OLEAUT32.dll [6.1.7600.16385] [Microsoft Corporation]
  90. 27. S:\Sony ISB\EverQuest II\XINPUT9_1_0.dll [9.10.455.0000 built by: mmbuild] [Microsoft Corporation] [Microsoft Common Controller API]
  91. 28. C:\Windows\syswow64\SETUPAPI.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows Setup API]
  92. 29. C:\Windows\syswow64\CFGMGR32.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Configuration Manager DLL]
  93. 30. C:\Windows\syswow64\DEVOBJ.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Device Information Set DLL]
  94. 31. C:\Windows\system32\USERENV.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Userenv]
  95. 32. C:\Windows\system32\profapi.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [User Profile Basic API]
  96. 33. C:\Windows\syswow64\urlmon.dll [8.00.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [OLE32 Extensions for Win32]
  97. 34. C:\Windows\syswow64\CRYPT32.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Crypto API32]
  98. 35. C:\Windows\syswow64\MSASN1.dll [6.1.7600.16415 (win7_gdr.090828-1615)] [Microsoft Corporation] [ASN.1 Runtime APIs]
  99. 36. C:\Windows\syswow64\iertutil.dll [8.00.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Run time utility for Internet Explorer]
  100. 37. C:\Windows\system32\WINHTTP.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows HTTP Services]
  101. 38. C:\Windows\system32\webio.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Web Transfer Protocols API]
  102. 39. C:\Windows\system32\dhcpcsvc.DLL [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [DHCP Client Service]
  103. 40. C:\Windows\syswow64\WS2_32.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows Socket 2.0 32-Bit DLL]
  104. 41. C:\Windows\syswow64\NSI.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [NSI User-mode interface DLL]
  105. 42. C:\Windows\system32\MSIMG32.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [GDIEXT Client DLL]
  106. 43. C:\Windows\syswow64\PSAPI.DLL [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Process Status Helper]
  107. 44. C:\Windows\syswow64\IMM32.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Multi-User Windows IMM32 API Client DLL]
  108. 45. C:\Windows\syswow64\MSCTF.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [MSCTF Server DLL]
  109. 46. C:\Windows\system32\OLEACC.dll [7.0.0.0 (win7_rtm.090713-1255)] [Microsoft Corporation] [Active Accessibility Core Component]
  110. 47. C:\Windows\system32\Secur32.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Security Support Provider Interface]
  111. 48. C:\Windows\system32\IPHLPAPI.DLL [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [IP Helper API]
  112. 49. C:\Windows\system32\WINNSI.DLL [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Network Store Information RPC interface]
  113. 50. C:\Windows\system32\msi.dll [5.0.7600.16385] [Microsoft Corporation] [Windows Installer]
  114. 51. S:\Sony ISB\EverQuest II\mss32.dll [7.0t] [RAD Game Tools, Inc.] [Miles Sound System]
  115. 52. C:\Windows\system32\d3dx9_43.dll [9.29.952.3111] [Microsoft Corporation] [Direct3D 9 Extensions]
  116. 53. C:\Windows\system32\apphelp.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Application Compatibility Client Library]
  117. 54. C:\Windows\AppPatch\AcLayers.DLL [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows Compatibility DLL]
  118. 55. C:\Windows\system32\WINSPOOL.DRV [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows Spooler Driver]
  119. 56. C:\Windows\system32\MPR.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Multiple Provider Router DLL]
  120. 57. C:\Windows\system32\uxtheme.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Microsoft UxTheme Library]
  121. 58. S:\Sony ISB\EverQuest II\assetdb.dll [1, 1, 0, 8] [Sony Online Entertainment, LLC.] [AssetDB]
  122. 59. S:\Sony ISB\EverQuest II\vivoxsdk.dll [4, 5, 0006, 17511] [Vivox Inc.] [Vivox Communications API]
  123. 60. S:\Sony ISB\EverQuest II\ortp.dll
  124. 61. S:\Sony ISB\EverQuest II\libsndfile-1.dll [4, 5, 0006, 17511] [Vivox] [Soundfile]
  125. 62. S:\Sony ISB\EverQuest II\vivoxoal.dll [4, 5, 0006, 17511] [Vivox] [OpenAL]
  126. 63. C:\Windows\system32\SensApi.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [SENS Connectivity API DLL]
  127. 64. C:\Windows\system32\DNSAPI.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [DNS Client API DLL]
  128. 65. C:\Windows\system32\mswsock.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Microsoft Windows Sockets 2.0 Service Provider]
  129. 66. C:\Windows\system32\dsound.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [DirectSound]
  130. 67. C:\Windows\system32\POWRPROF.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Power Profile Helper DLL]
  131. 68. C:\Windows\System32\wshtcpip.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Winsock2 Helper DLL (TL/IPv4)]
  132. 69. C:\Windows\syswow64\CLBCatQ.DLL [2001.12.8530.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [COM+ Configuration Catalog]
  133. 70. C:\Windows\System32\MMDevApi.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [MMDevice API]
  134. 71. C:\Windows\System32\PROPSYS.dll [7.00.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Microsoft Property System]
  135. 72. C:\Windows\system32\wdmaud.drv [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Winmm audio system driver]
  136. 73. C:\Windows\system32\ksuser.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [User CSA Library]
  137. 74. C:\Windows\system32\AVRT.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Multimedia Realtime Runtime]
  138. 75. C:\Windows\system32\AUDIOSES.DLL [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Audio Session]
  139. 76. C:\Windows\system32\msacm32.drv [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Microsoft Sound Mapper]
  140. 77. C:\Windows\system32\MSACM32.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Microsoft ACM Audio Filter]
  141. 78. C:\Windows\system32\midimap.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Microsoft MIDI Mapper]
  142. 79. C:\Windows\System32\fwpuclnt.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [FWP/IPsec User-Mode API]
  143. 80. C:\Windows\system32\rasadhlp.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Remote Access AutoDial Helper]
  144. 81. C:\Windows\System32\wship6.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Winsock2 Helper DLL (TL/IPv6)]
  145. 82. C:\Users\home\AppData\LocalLow\Sony Online Entertainment\npsoeact.dll [1, 0, 3, 183] [Sony Online Entertainment] [SOE Web Installer]
  146. 83. C:\Windows\system32\NLAapi.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Network Location Awareness 2]
  147. 84. C:\Windows\System32\winrnr.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [LDAP RnR Provider DLL]
  148. 85. C:\Windows\system32\napinsp.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [E-mail Naming Shim Provider]
  149. 86. C:\Windows\system32\pnrpnsp.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [PNRP Name Space Provider]
  150. 87. C:\Windows\SysWOW64\dxdiagn.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Microsoft DirectX Diagnostic Tool]
  151. 88. C:\Windows\SysWOW64\dxgi.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [DirectX Graphics Infrastructure]
  152. 89. C:\Windows\SysWOW64\d3d10.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Direct3D 10 Runtime]
  153. 90. C:\Windows\SysWOW64\d3d10core.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Direct3D 10 Runtime]
  154. 91. C:\Windows\SysWOW64\d3d10_1.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Direct3D 10.1 Runtime]
  155. 92. C:\Windows\SysWOW64\d3d10_1core.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Direct3D 10.1 Runtime]
  156. 93. C:\Windows\SysWOW64\d3d11.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Direct3D 11 Runtime]
  157. 94. C:\Windows\system32\wbem\wbemprox.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [WMI]
  158. 95. C:\Windows\system32\wbemcomn.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [WMI]
  159. 96. C:\Windows\system32\CRYPTSP.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Cryptographic Service Provider API]
  160. 97. C:\Windows\system32\rsaenh.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Microsoft Enhanced Cryptographic Provider]
  161. 98. C:\Windows\system32\RpcRtRemote.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Remote RPC Extension]
  162. 99. C:\Windows\system32\wbem\wbemsvc.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [WMI]
  163. 100. C:\Windows\system32\wbem\fastprox.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [WMI Custom Marshaller]
  164. 101. C:\Windows\system32\NTDSAPI.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Active Directory Domain Services API]
  165. 102. C:\Windows\system32\winbrand.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows Branding Resources]
  166. 103. C:\Windows\system32\nvd3dum.dll [9.18.13.2723] [NVIDIA Corporation] [NVIDIA WDDM D3D Driver, Version 327.23 ]
  167. 104. C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI.dll [7.17.13.2723] [NVIDIA Corporation] [NVIDIA 3D Vision Control Panel API]
  168. 105. C:\Windows\system32\nvapi.dll [9.18.13.2723] [NVIDIA Corporation] [NVIDIA NVAPI Library, Version 327.23 ]
  169. 106. C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI.dll [7.17.13.2723] [NVIDIA Corporation] [NVIDIA API 3D Vision extention]
  170. 107. C:\Windows\syswow64\WINTRUST.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Microsoft Trust Verification APIs]
  171. 108. S:\Sony ISB\EverQuest II\Miles\mssmp3.asi
  172. 109. S:\Sony ISB\EverQuest II\Miles\mssogg.asi
  173. 110. S:\Sony ISB\EverQuest II\Miles\mssvoice.asi
  174. 111. S:\Sony ISB\EverQuest II\Miles\AudioCapture.flt
  175. 112. S:\Sony ISB\EverQuest II\Miles\mssdolby.flt [7.0t] [RAD Game Tools, Inc.] [Miles Sound System]
  176. 113. S:\Sony ISB\EverQuest II\Miles\mssds3d.flt
  177. 114. S:\Sony ISB\EverQuest II\Miles\mssdsp.flt [7.0t] [RAD Game Tools, Inc.] [Miles Sound System]
  178. 115. S:\Sony ISB\EverQuest II\Miles\msseax.flt
  179. 116. S:\Sony ISB\EverQuest II\Miles\msssrs.flt [7.0t] [RAD Game Tools, Inc.] [Miles Sound System]
  180. 117. C:\Windows\system32\credssp.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Credential Delegation Security Package]
  181. 118. C:\Windows\SysWOW64\schannel.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [TLS / SSL Security Provider]
  182. 119. S:\Sony ISB\EverQuest II\icudt.dll [4, 6, 0, 0] [The ICU Project] [ICU Data DLL]
  183. 120. C:\Windows\SysWOW64\devenum.dll [6.6.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Device enumeration.]
  184. 121. C:\Windows\system32\ntmarta.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows NT MARTA provider]
  185. 122. C:\Windows\syswow64\WLDAP32.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Win32 LDAP API DLL]
  186. 123. C:\Windows\system32\msdmo.dll [6.6.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [DMO Runtime]
  187. 124. C:\Windows\system32\dhcpcsvc6.DLL [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [DHCPv6 Client]
  188. 125. C:\Windows\system32\GPAPI.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Group Policy Client API]
  189. 126. C:\Windows\system32\ncrypt.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows cryptographic library]
  190. 127. C:\Windows\system32\bcrypt.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows Cryptographic Primitives Library (Wow64)]
  191. 128. C:\Windows\SysWOW64\bcryptprimitives.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Windows Cryptographic Primitives Library]
  192. 129. C:\Windows\system32\cryptnet.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Crypto Network Related API]
  193. 130. C:\Windows\system32\Cabinet.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Microsoft® Cabinet File API]
  194. 131. C:\Windows\system32\DEVRTL.dll [6.1.7600.16385 (win7_rtm.090713-1255)] [Microsoft Corporation] [Device Management Run Time Library]
  195. 132. S:\Sony ISB\EverQuest II\vistautils.dll [1, 0, 0, 2] [Sony Online Entertainment, LLC.] [Vista-only Utilities]
  196.  
  197.  
  198. Application Compatibility flags under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers:
  199. Application Compatibility flags under HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers:
  200.  
  201.  
  202. When running through Innerspace - and after we press [PLAY] on Launcher - approx 10s later at the oint we would expect the Everquest2 window to open (ie: crash occurs before window gets chance to open)
  203. We have also tried pointing Innerspace direct to the Everquest2.exe (which used to work fine before the recent game patch)
  204.  
  205. two error logs get created (these get deleted next time wi try running game) - errorlogs does not get encountered outside Innerspace
  206.  
  207. verifylog.txt
  208. build="SOEBuild=12691L" version="SOEVersionString=2016/6/10 11:48:29" build_type="USER OPTIMIZED" ls_address="none" zone="<None>" loc=" 0.00 0.00 0.00" performance="3" verify="G:\live\eq2\game\Client\src\ClientApp.cpp(3911): No game assets found. Please launch the game from the patcher. 012a365f 012a233e"
  209.  
  210.  
  211. alertlog.txt
  212. build="SOEBuild=12691L" version="SOEVersionString=2016/6/10 11:48:29" build_type="USER OPTIMIZED" ls_address="none" zone="<None>" loc=" 0.00 0.00 0.00" performance="3" alert="G:\live\eq2\framework\core\util\PakLibrary.cpp(421): PakLibrary::Create: Failed to get validation info for paks/adv02_dun_drowned_caverns.vpk"
  213. build="SOEBuild=12691L" version="SOEVersionString=2016/6/10 11:48:29" build_type="USER OPTIMIZED" ls_address="none" zone="<None>" loc=" 0.00 0.00 0.00" performance="3" alert="G:\live\eq2\framework\core\devices\DirectX9RenderDevice.cpp(18869): sRestoreGammaRamp(): Gamma ramps are not saved"
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