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- Great, thanks.
- All of the attached DMP files are of the WHEA_UNCORRECTABLE_ERROR (124) bugcheck.
- A fatal hardware error has occurred. This fatal error displays data from the Windows Hardware Error Architecture (WHEA).
- If we run an !errrec on the address of the WER structure (2nd parameter), we get the following:
- ===============================================================================
- Section 2 : x86/x64 MCA
- -------------------------------------------------------------------------------
- Descriptor @ fffffa80086f9138
- Section @ fffffa80086f92c0
- Offset : 664
- Length : 264
- Flags : 0x00000000
- Severity : Fatal
- Error : DCACHEL1_DRD_ERR (Proc 3 Bank 0)
- Status : 0xb669c00000000135
- Address : 0x000000011cd32c50
- Misc. : 0x0000000000000000
- DCACHEL1_DRD_ERR = L1 Cache Data Read Error.
- All of the dumps are consistent with the same processor and bank (0). Likely a faulty CPU.
- Normally I would also assume possible motherboard software conflicts (motherboard utilities that communicate directly between the OS and the BIOS are known to cause issues 0x124 bugchecks at times).
- HOWEVER -
- MODULE_NAME: hardware
- IMAGE_NAME: hardware
- DEBUG_FLR_IMAGE_TIMESTAMP: 0
- FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
- BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
- Due to the module / image name being 'hardware', this implies it is not driver or software related, but the processor itself.
- As your temperatures appear to be within standard via the Speccy screenshot, your CPU itself is faulty and needs to be replaced.
- Regards,
- Patrick
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