Untitled

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  "articles": [
    {
      "title": "Danfoss Link™ & Amazon Alexa",
      "status": "Published",
      "question": "Danfoss Link™ & Amazon Alexa",
      "id": "ka00r0000005QLPAA2",
      "articleno": "000025703",
      "answer": "<span style=\"box-sizing: border-box;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;text-decoration-style: initial;text-decoration-color: initial;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-weight: 100;background-color: rgb(255, 255, 255);float: none;display: inline !important;\">Danfoss Link™ is compatible with Amazon Alexa and can be used in English, German, French, Spanish and Italian languages. For the rest countries possible to use English language as an international or any language listed above. More information is posted on the English version of FAQ page –</span><a href=\"https://linkapp.danfoss.com/en/articles/index?id=ka03b000000cH0YAAU\" style=\"box-sizing: border-box;background-color: rgb(255, 255, 255);color: var(--lwc-brandTextLink,rgb(0, 109, 204));text-decoration: none;transition: color 0.1s linear 0s;cursor: pointer;font-family: &quot;Salesforce Sans&quot;, Arial, sans-serif;font-size: 14px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;\" target=\"_blank\">Amazon account registration guide</a><span style=\"color: rgb(8, 7, 7);font-family: &quot;Salesforce Sans&quot;, Arial, sans-serif;font-size: 14px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;display: inline !important;float: none;\"><span> </span></span><a href=\"https://danfoss.lightning.force.com/lightning/r/PS_Partner_Article__kav/ka03b000000cH12AAE/view\" style=\"box-sizing: border-box;background-color: rgb(255, 255, 255);color: var(--lwc-brandTextLink,rgb(0, 109, 204));text-decoration: none;transition: color 0.1s linear 0s;cursor: pointer;font-family: &quot;Salesforce Sans&quot;, Arial, sans-serif;font-size: 14px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;\" target=\"_blank\"> </a><span style=\"color: rgb(8, 7, 7);font-family: &quot;Salesforce Sans&quot;, Arial, sans-serif;font-size: 14px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 400;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;display: inline !important;float: none;\"><span> </span></span><span style=\"box-sizing: border-box;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;text-decoration-style: initial;text-decoration-color: initial;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-weight: 100;background-color: rgb(255, 255, 255);float: none;display: inline !important;\">.<br><br>TEST</span>"
    },
    {
      "title": "Amazon Alexa Quick Guide",
      "status": "Published",
      "question": "Amazon Alexa Quick Guide",
      "id": "ka03b000000Q2SjAAK",
      "articleno": "000023194",
      "answer": "<div id=\"\" style=\"left: 20px;top: 20px;\"><img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Jpg&amp;versionId=0683b00000Bg9Ml&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jAs9q&amp;page=0&amp;d=/a/3b000000Hxnu/IcmJTqRdvawMCpTM9ZDF8_zf_BdEjbki6kSN3fIvctI&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=;\"></img></div>\n\n<div id=\"\" style=\"left: 20px;top: 20px;\"> </div>"
    },
    {
      "title": "Danfoss Link and Amazon Alexa connection guide",
      "status": "Published",
      "question": "Danfoss Link and Amazon Alexa connection guide",
      "id": "ka03b000000Q5xJAAS",
      "articleno": "000023193",
      "answer": "<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\">1.1. Download and launch the Alexa App (Amazon Echo setup is done via Alexa App)</strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><em style=\"box-sizing: border-box;\">Enable Smart Home Skills</em></p>\n\n<ol style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Download and launch<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">Amazon Alexa App</strong><span> </span>on your device</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg9Oj&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jArzZ&amp;page=0&amp;d=/a/3b000000Hxoi/TQEaZX7_bIbipZs4OXXBEATy1g_wLvy3gw133Q2cUEA&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">     2. Alexa App:</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Open the left side<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">menu</strong><span> </span>and go to<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">“Skills&amp;Games”</strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg9Gz&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jArzv&amp;page=0&amp;d=/a/3b000000HxoL/Nxee1kBdV5szCq_MFb9H.YP0EeRDex31Cl5je5goUYM&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<ol start=\"3\" style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Alexa App:</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Search for<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">Danfoss</strong><span> </span>and choose the<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">Danfoss skill</strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"> <img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg9H0&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jApMO&amp;page=0&amp;d=/a/3b000000Hxon/djvANMLLtWxvRbLOFJURqmCziWtoAov74fKe.jQIasY&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<ol start=\"4\" style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Alexa App:</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Click<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">“Enable”</strong><span> </span>skill</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\"> </strong><img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg9cI&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jAs7U&amp;page=0&amp;d=/a/3b000000Hxoo/H6AUvM2.XRc2BBZ9INHt0mYIpNlbMcFHVdZV9Kxp7eg&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\"> 1.2. Preparing Danfoss Link<sup style=\"box-sizing: border-box;font-size: 9.75px;line-height: 0;vertical-align: baseline;top: -0.5em;\">TM</sup><span> </span>CC to Amazon Alexa feature</strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\"> </strong></p>\n\n<ol style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Alexa App:</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Choose the<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">Danfoss Link<sup style=\"box-sizing: border-box;font-size: 9.75px;line-height: 0;vertical-align: baseline;top: -0.5em;\">TM</sup></strong><span> </span>and follow instructions.</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"> <img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg9HZ&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jAtBn&amp;page=0&amp;d=/a/3b000000HxoF/yA3rBOXpuz7xZQfZHex6.d.rGSFv1.QUU2q5JAAoa8k&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<ol start=\"2\" style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Link CC:</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Go to<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">House control</strong><span> </span>-&gt;<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">Settings</strong><span> </span>-&gt;<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">Wi-Fi and Apps</strong><span> </span>-&gt;<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">App Options</strong><span> </span>-&gt;<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">Amazon Alexa</strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"> <img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg9Jf&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jArfm&amp;page=0&amp;d=/a/3b000000HxoU/HiH4QKoJcQries9pdfySSbi9Z3hD5upEQ61wXY6n2z8&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<ol start=\"3\" style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Link CC:</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Check<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">“Enable Amazon Alexa”</strong><span> </span>item</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"> <img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg9Mf&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jAsHz&amp;page=0&amp;d=/a/3b000000Hxos/LelbbTjyVr.oKWbg8LYAXd2Z1rR94_NnHpUYyMUcBjs&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<ol start=\"4\" style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Link CC:</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Read through and accept the<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">Amazon Alexa EULA</strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"> <img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg9Gv&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jAs18&amp;page=0&amp;d=/a/3b000000Hxox/pTFn94F1k2vNX9HF_97oqpBhkl8uUUXFz89YAKxkjYY&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\">1.3. Pairing Danfoss Link<sup style=\"box-sizing: border-box;font-size: 9.75px;line-height: 0;vertical-align: baseline;top: -0.5em;\">TM</sup><span> </span>CC and amazon Alexa App</strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\"> </strong></p>\n\n<ol style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Link CC:</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Click<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">“Get pairing code”</strong><span> </span>and go to the Alexa App to insert the pairing code</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"> <img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg9Oh&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jArfc&amp;page=0&amp;d=/a/3b000000Hxp2/VZWz2c_A7JHisF58HSuYN7o_tKYHkgkMhZJ2gYLeVFk&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<ol start=\"2\" style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Alexa App:</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Insert the pairing code and click<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">“Pair”</strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"> <img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg9Ow&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jArPk&amp;page=0&amp;d=/a/3b000000Hxnb/LfNGdd7OVljKF2CiAMd2VtjppZjGJoC04o8Ks3UaemE&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<ol start=\"3\" style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Alexa App:</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Click<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">“X”</strong><span> </span>to start discovering devices</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"> <img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg99L&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jArzM&amp;page=0&amp;d=/a/3b000000Hxp7/7LA7GW7drasIB_o7KjpBK8ZLlYPC9NzU0VmilWHgJBU&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<ol start=\"4\" style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Alexa App:</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Click<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">“Discover Devices”</strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"> <img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg9HY&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jAs0e&amp;page=0&amp;d=/a/3b000000Hxp8/mCcQa.tldemLVpitH0OzU3FgWsYEOEcTEvqRSWQ8c1g&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\">1.4. Finish pairing and start working</strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\"> </strong></p>\n\n<ol style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Link CC:</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Confirmation message in the Danfoss Link<sup style=\"box-sizing: border-box;font-size: 9.75px;line-height: 0;vertical-align: baseline;top: -0.5em;\">TM</sup><span> </span>CC, click<strong style=\"box-sizing: border-box;font-weight: bold;\"><span> </span>“OK”</strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"> <img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg9H1&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jArko&amp;page=0&amp;d=/a/3b000000HxpC/bgIknROVOd.wZDmNyXTlLzEAYGws_DQ6WMxUmSU2wLk&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<ol start=\"2\" style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Alexa App:</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">New devices added; click<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">“Done”</strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"> <img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg9cD&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jAsyY&amp;page=0&amp;d=/a/3b000000Hxp3/tb0w1Wjt.0USTpRL8Z2qxiacxwzHzhhfbtjBICeWENg&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<ol start=\"3\" style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Alexa App:</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Click on<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\">Thermostats icon</strong><span> </span>to control and edit</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"> <img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg9Ki&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jAsAB&amp;page=0&amp;d=/a/3b000000HxoP/nm1bIU9cG9m8K3MlxWyFqke2rX7JTo.eFBXYkcP1vbk&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<ol start=\"4\" style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Alexa App:</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Choose the room you need to make an adjustment</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"> <img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Png&amp;versionId=0683b00000Bg9cN&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jAssD&amp;page=0&amp;d=/a/3b000000HxhB/4CXBUY_I3W4r8LIdexR.eLxCAEkL_qVJ6WW_gKTorFY&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\">2.1. Current Alexa voice commands</strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\"> </strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><em style=\"box-sizing: border-box;\">Question: “Alexa, what is the temperature in (room name)?</em></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\"><em style=\"box-sizing: border-box;\">Alexa: “The (room name) temperature is 23”</em></strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\"><em style=\"box-sizing: border-box;\"> </em></strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><em style=\"box-sizing: border-box;\">Question: “Alexa, turn up/down the heat in (room name)</em></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\"><em style=\"box-sizing: border-box;\">Alexa: “The (room name) is set to 24° (1° change)”</em></strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\"><em style=\"box-sizing: border-box;\"> </em></strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><em style=\"box-sizing: border-box;\">Question: “Alexa, set the temperature in (room name) to 24”</em></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\"><em style=\"box-sizing: border-box;\">Alexa: “The (room name) is set to 24°”</em></strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><strong style=\"box-sizing: border-box;font-weight: bold;\"><em style=\"box-sizing: border-box;\"> </em></strong></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">It is possible to achieve the same result with a variety of different phrases such as: “increase the temperature in (room name) by 2 degrees”, etc.</p>"
    },
    {
      "title": "Alexa says “Sorry, which room did you mean?” What should I do?",
      "status": "Published",
      "question": "Alexa says “Sorry, which room did you mean?” What should I do?",
      "id": "ka03b000000cFrGAAU",
      "articleno": "000023196",
      "answer": "<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Just repeat the room name. If the issue constantly rise, please use recommended standard room names from the list.</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">List of the standard room names:<br style=\"box-sizing: border-box;\">\nRoom;<br style=\"box-sizing: border-box;\">\nKitchen;<br style=\"box-sizing: border-box;\">\nLiving room;<br style=\"box-sizing: border-box;\">\nDining room;<br style=\"box-sizing: border-box;\">\nHallway;<br style=\"box-sizing: border-box;\">\nBathroom;<br style=\"box-sizing: border-box;\">\nBedroom;<br style=\"box-sizing: border-box;\">\nKids room;<br style=\"box-sizing: border-box;\">\nOffice;</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Please note: in some cases specific room names may not be recognized by Alexa</p>"
    },
    {
      "title": "What voice commands can I use to control my Danfoss Link™ and thermostats with Alexa ?",
      "status": "Published",
      "question": "What voice commands can I use to control my Danfoss Link™ and thermostats with Alexa ?",
      "id": "ka03b000000cFrpAAE",
      "articleno": "000023218",
      "answer": "<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Compatible thermostats connected to your Danfoss Link™ CC can be controlled with Alexa by means of the next voice commands:</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">- Alexa, what is the temperature in (room name)?<br style=\"box-sizing: border-box;\">\n- Alexa, turn up/down the heat in (room name).<br style=\"box-sizing: border-box;\">\n- Alexa, set the temperature in (room name) to 24°.</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">The thermostat’s mode cannot be changed via Amazon Alexa. Adjustments to mode must be made via Danfoss Link CC or the Danfoss Link mobile app.</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Try saying:<br style=\"box-sizing: border-box;\">\n “Alexa, what is the temperature in the Kitchen?”<br style=\"box-sizing: border-box;\">\n(Alexa replies: The “Kitchen” temperature is 21 degrees)</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">“Alexa, turn up the heat in the Kitchen”;<br style=\"box-sizing: border-box;\">\n(Alexa replies: “Kitchen” is set to 22 degrees)</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">“Alexa, set the temperature in the Kitchen to 24 degrees”;<br style=\"box-sizing: border-box;\">\n(Alexa replies: “Kitchen” is set to 24 degrees)</p>"
    },
    {
      "title": "In the Alexa App temperatures displayed in Fahrenheit. How can I change this?",
      "status": "Published",
      "question": "In the Alexa App temperatures displayed in Fahrenheit. How can I change this?",
      "id": "ka03b000000Q5x4AAC",
      "articleno": "000023195",
      "answer": "<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">As a default temperature unit Alexa App displayed in Fahrenheit. To change the measurement units we need:<br style=\"box-sizing: border-box;\">\n1, Alexa App: Open the Amazon App and choose “settings”</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Jpg&amp;versionId=0683b00000Bg8sm&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jAroF&amp;page=0&amp;d=/a/3b000000HxoE/3lpN3_FiOSdnD3WyFd2DI5qSOyxZr0BtEsMTlgTjXpw&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img><br style=\"box-sizing: border-box;\">\n2, Alexa App: Click “Device Settings”</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Jpg&amp;versionId=0683b00000Bg8so&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jArv5&amp;page=0&amp;d=/a/3b000000HxoJ/QI0SlNalqpmFaBRJ6CWvc4EL2YxVoXzU0_BNJXykEEQ&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img><br style=\"box-sizing: border-box;\">\n3, Alexa App: Choose “This Device”</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Jpg&amp;versionId=0683b00000Bg9Gu&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jArsX&amp;page=0&amp;d=/a/3b000000HxoO/PJ.SYdCfyZBUSHkOiwdbut5Br_SQRSYuhwq2bPfEFLw&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img><br style=\"box-sizing: border-box;\">\n4, Alexa App: Choose “Measurement Units”</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Jpg&amp;versionId=0683b00000Bg9HX&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jArrh&amp;page=0&amp;d=/a/3b000000HxoK/dWGr8CcVsLZLBkye_w0rUh_azw7f0KqjnX.hxqhCD5E&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img><br style=\"box-sizing: border-box;\">\n5, Alexa App: Adjust  “Measurement<br style=\"box-sizing: border-box;\">\nUnits” to your preference.</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><img alt=\"\" src=\"https://danfoss--c.documentforce.com/sfc/dist/version/renditionDownload?rendition=ORIGINAL_Jpg&amp;versionId=0683b00000Bg9Gs&amp;operationContext=DELIVERY&amp;contentId=05T3b00000jApVD&amp;page=0&amp;d=/a/3b000000HxoT/PJdIynK1XSAzGBjn0xP1NtqSmTfiZgW10phgn0Ejze4&amp;oid=00DC0000000Qm80&amp;dpt=null&amp;viewId=\"></img></p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Recommendation: After adjustment new settings restart your Alexa app in order to get information updated.</p>"
    },
    {
      "title": "Amazon Echo does not support my native language, can I use the integration anyway?",
      "status": "Published",
      "question": "Amazon Echo does not support my native language, can I use the integration anyway?",
      "id": "ka03b000000cFqbAAE",
      "articleno": "000023217",
      "answer": "<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Amazon Echo is currently not launched in all markets, which means that Danfoss cannot guarantee functional integration with Amazon Echo. For now Danfoss Link CC supports Amazon Echo in following markets: Germany, England and France.</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Supported languages: English (AU), English (GB), English (US), French (FR), German (DE).</p>"
    },
    {
      "title": "Alexa says “Sorry, Danfoss Link™ CC is not responding.” What should I do?",
      "status": "Published",
      "question": "Alexa says “Sorry, Danfoss Link™ CC is not responding.” What should I do?",
      "id": "ka03b000000cGr1AAE",
      "articleno": "000023215",
      "answer": "<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">This is most likely happening because your Danfoss Link™ CC is not connected to Wi-Fi or your Danfoss Link™ app.</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">There are a few things you can try:<br style=\"box-sizing: border-box;\">\nMake sure your Danfoss Link™ CC is connected to Wi-Fi. To check Wi-Fi connection, from your Danfoss Link™ CC do the next steps:</p>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><br style=\"box-sizing: border-box;\">\n1. Click the main screen once;<br style=\"box-sizing: border-box;\">\n2. Click &quot;House Control&quot;;<br style=\"box-sizing: border-box;\">\n3. Find and click &quot;Settings&quot;;<br style=\"box-sizing: border-box;\">\n4. Click &quot;Wi-Fi and Apps&quot;.<br style=\"box-sizing: border-box;\">\n5. If there is no connection, please follow this<span> </span><a href=\"https://linkapp.danfoss.com/en/articles/index?id=ka03b000000cFnUAAU\" target=\"_blank\">FAQ (I have no connection to Danfoss Link™ CC) to re-establish one</a></p>"
    },
    {
      "title": "Do Danfoss Link™ CC and Amazon Echo need to be on the same Wi-Fi network?",
      "status": "Published",
      "question": "Do Danfoss Link™ CC and Amazon Echo need to be on the same Wi-Fi network?",
      "id": "ka03b000000cFr9AAE",
      "articleno": "000023216",
      "answer": "<span style=\"color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;display: inline !important;float: none;\">No. They do both need to be connected to Wi-Fi networks, but they can be on separate Wi-Fi networks.</span>"
    },
    {
      "title": "Amazon account registration guide",
      "status": "Published",
      "question": "Amazon account registration guide",
      "id": "ka03b000000cH0YAAU",
      "articleno": "000023192",
      "answer": "<ol style=\"box-sizing: border-box;list-style: inside decimal;margin: 0px;padding: 0px 15px;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\"><li style=\"box-sizing: border-box;\">Go to Amazon web page depends on language you need (English -<span> </span><a href=\"http://www.amazon.co.uk/\" style=\"box-sizing: border-box;background-color: transparent;color: rgb(194, 0, 22);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;text-decoration: none;\" target=\"_blank\">www.amazon.co.uk</a>, German -<span> </span><a href=\"http://www.amazon.de/\" style=\"box-sizing: border-box;background-color: transparent;color: rgb(194, 0, 22);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;text-decoration: none;\" target=\"_blank\">www.amazon.de</a>, French -<span> </span><a href=\"http://www.amazon.fr/\" style=\"box-sizing: border-box;background-color: transparent;color: rgb(194, 0, 22);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;text-decoration: none;\" target=\"_blank\">www.amazon.fr</a>, Spanish -<span> </span><a href=\"http://www.amazon.es/\" style=\"box-sizing: border-box;background-color: transparent;color: rgb(194, 0, 22);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;text-decoration: none;\" target=\"_blank\">www.amazon.es</a>, Italian -<span> </span><a href=\"http://www.amazon.it/\" style=\"box-sizing: border-box;background-color: transparent;color: rgb(194, 0, 22);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;text-decoration: none;\" target=\"_blank\">www.amazon.it</a>):</li><li style=\"box-sizing: border-box;\">Press button at the top right-hand corner<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\"><em style=\"box-sizing: border-box;\">‘Your account’</em></strong><span> </span>and below<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\"><em style=\"box-sizing: border-box;\">‘Sign in’</em></strong><span> </span>button press<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\"><em style=\"box-sizing: border-box;\">‘New customer, Start here’</em></strong>:</li><li style=\"box-sizing: border-box;\">Fill in the registration form and press<span> </span><strong style=\"box-sizing: border-box;font-weight: bold;\"><em style=\"box-sizing: border-box;\">&#39;Create your Amazon account&#39;</em></strong>:</li></ol>\n\n<p style=\"box-sizing: border-box;color: rgb(85, 85, 85);font-family: verdana, Arial, &quot;Helvetica Neue&quot;, Helvetica, sans-serif;font-size: 13px;font-style: normal;font-variant-ligatures: normal;font-variant-caps: normal;font-weight: 100;letter-spacing: normal;orphans: 2;text-align: start;text-indent: 0px;text-transform: none;white-space: normal;widows: 2;word-spacing: 0px;-webkit-text-stroke-width: 0px;background-color: rgb(255, 255, 255);text-decoration-style: initial;text-decoration-color: initial;\">Before you begin using your Amazon device and Alexa Voice Service, connect it to Wi-Fi network, and then register it to your Amazon account from the Alexa app. To do this, download the Alexa app and sign in. After, use ‘<a href=\"https://linkapp.danfoss.com/en/articles/index?id=ka03b000000cFqoAAE\" target=\"_blank\">Danfoss Link and Amazon Alexa connection guide</a> ’ to finish the installation procedure. </p>"
    }
  ]
}