"[Last updated: 10/21/14 4:19 PM PST]

It has come to our attention that some users have not yet received their copy of the newsletter, and that some who have are reporting that the code for the Alpha Ruby/Omega Sapphire Demo is not appearing properly in the message.

Because of the large volume of newsletters sent, there could be some delays as they make their way through the various internet providers and networks, leading to some users receiving their newsletters before other users.

We’re working closely with our service partner to resolve the issue of non-displaying codes and hope to see the issue resolved shortly. This should not require us to re-send the message as once the error is corrected users will then see the code appear in their original newsletter email.

We will update this article as we receive information, and we encourage you to click the subscribe link so that you are notified as we update this issue.

Thank you,

Pokémon Support"