You are now connected to Amazon.ca
Me:why hasnt my order shipped
Meena:Hi, Paul.
This is Meena from Amazon Customer Support.
Me:yo sup dogg
i ordered something last weekend
and it still hasnt shipped
Meena:Is that the item name, Plantronics M165 Marque 2 Ultralight Bluetooth Headset Retail Packaging, Black?
Me:ya
Meena:Thanks for confirming the item name.
I've checked and see that you've selected Free super saver shipping for an order, Paul.
Me:ya
Meena:I do see that your order will ship on April 22 to 23 and you'll receive your order as per the estimated delivery date of April 28, Paul.
Me:Delivery estimate: April 22 2014 - April 24 2014
this is the delivery estimate I got when I paid for it on saturday
Meena:I'm really so sorry about that.
In this case, I'll go ahead and change the shipping method to standard shipping at free of cost.
Would that be fine for you?
I hope we're still connected, Paul.
Me:when will it arrive
once you change it to standard
Meena:The estimated delivery date for your order is April 25, 2014.
Is that OK for you?
Me:that will suffice
Meena:I've changed the shipping method to Free super saver shipping method and you won't be charged for anything.
Me:who do you ship with? ups or purolator?
Meena:Now the estimated delivery date for your order is April 25, 2014.
Me:can you append to the shipping details for them to hold it at the depot for pick up?
Meena:I am so sorry. Currently, we do not have an option to choose a specific shipper. Our fulfillment center is automated and the carrier will be assigned automatically by our fulfillment center based on the frequent carrier available at the destination address.
At this time, we use either the Canada Post Service or UPS for all of our domestic shipping. For international shipping, we use Canada Post and DHL.
In this case, you'll need to contact the carrier and arrange the pick up for delivery, Paul.
Me:and once you send it i will be sent the tracking info?
Meena:Yes, once the order enters the shipping process, we'll send you a tracking information.
Me:thank you have a nice zombie jesus weekend robot