POL Crash Log (NO debug)

(POL launcnhed from terminal window, this is the log once Kayako Desktop is started and when crashes WITH NO DEBUG ENABLED)

[POL_System_CheckFS] Message: Checking filesystem for KayakoDesktop.exe
[POL_Wine] Message: Running wine- KayakoDesktop.exe (Working directory : /home/craig/.PlayOnLinux/wineprefix/KDVD/drive_c/Program Files/Kayako/Desktop)
[POL_Wine] Message: Notice: PlayOnLinux deliberately disables winemenubuilder. See http://www.playonlinux.com/fr/page-26-Winemenubuilder.html

(^^ started no problem, then I select "Go Online"...)

/usr/share/playonlinux/lib/wine.lib: line 483:  6365 Segmentation fault      (core dumped) $BEFORE_WINE $(POL_Config_Read BEFORE_WINE) wine "$@" 2> >(grep -v menubuilder --line-buffered | tee -a "$WINEPREFIX/playonlinux.log" >&2) > >(tee -a "$WINEPREFIX/playonlinux.log")
[POL_Wine] Message: Wine return: 139
[POL_SetupWindow_Init] Message: Creating new window for pid 6223
[main] Error: Kayako Desktop crashed.
Click on debug link to get more details.