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Sophos Anti-Virus Major CustomActions Log

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Feb 15th, 2017
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  1. 2017-02-16 03:23:23 ExtractClassicConfig: Action started
  2. 2017-02-16 03:23:23 ExtractClassicConfig: Action succeeded
  3. 2017-02-16 03:23:23 PreInstallChecks: Action started
  4. 2017-02-16 03:23:23 PreInstallChecks: Action succeeded
  5. 2017-02-16 03:23:24 SetBootDriverStartupProperty: Action started
  6. 2017-02-16 03:23:24 SetBootDriverStartupProperty: Boot driver: not installed.
  7. 2017-02-16 03:23:24 SetBootDriverStartupProperty: Action succeeded
  8. 2017-02-16 03:23:24 SetClassFilterPresentProperty: Action started
  9. 2017-02-16 03:23:24 SetClassFilterPresentProperty: Setting class filter present property to: 1
  10. 2017-02-16 03:23:24 SetClassFilterPresentProperty: Action succeeded
  11. 2017-02-16 03:23:24 SetDriverProperty: Action started
  12. 2017-02-16 03:23:24 SetDriverProperty: PROCESSOR_ARCHITECTURE environment variable is: x86
  13. 2017-02-16 03:23:24 SetDriverProperty: Action succeeded
  14. 2017-02-16 03:23:24 SetProcessorProperties: Action started
  15. 2017-02-16 03:23:24 SetProcessorProperties: Action succeeded
  16. 2017-02-16 03:23:24 SetRestoreExcludedProcessesProperty: Action started
  17. 2017-02-16 03:23:24 SetRestoreExcludedProcessesProperty: SetRestoreExcludedProcessesProperty
  18. 2017-02-16 03:23:24 SetRestoreExcludedProcessesProperty: PROCESSOR_ARCHITECTURE environment variable is: x86
  19. 2017-02-16 03:23:24 SetRestoreExcludedProcessesProperty: Action succeeded
  20. 2017-02-16 03:23:31 CheckRegForNullDACLs: Action started
  21. 2017-02-16 03:23:31 CheckRegForNullDACLs: Action succeeded
  22. 2017-02-16 03:23:31 WaitForSAVService: Action started
  23. 2017-02-16 03:23:31 WaitForSAVService: WaitForSAVService: Walking system processes...
  24. 2017-02-16 03:23:31 WaitForSAVService: WaitForSAVService: Finished walking system processes.
  25. 2017-02-16 03:23:31 WaitForSAVService: Action succeeded
  26. 2017-02-16 03:23:31 CheckUninstallDrivers: Action started
  27. 2017-02-16 03:23:31 CheckUninstallDrivers: IsServiceInstalled: Unable to get a handle to requested service SAVOnAccess control. Returning false.
  28. 2017-02-16 03:23:31 CheckUninstallDrivers: IsServiceInstalled: Unable to get a handle to requested service SAVOnAccess filter. Returning false.
  29. 2017-02-16 03:23:31 CheckUninstallDrivers: Action succeeded
  30. 2017-02-16 03:23:31 DeleteIDEs: Action started
  31. 2017-02-16 03:23:31 DeleteIDEs: Action succeeded
  32. 2017-02-16 03:23:31 DeleteBDLs: Action started
  33. 2017-02-16 03:23:31 DeleteBDLs: Action succeeded
  34. 2017-02-16 03:23:31 DeleteHIPSConfig: Action started
  35. 2017-02-16 03:23:31 DeleteHIPSConfig: Action succeeded
  36. 2017-02-16 03:23:31 UpdateSavAdapterDll: Action started
  37. 2017-02-16 03:23:41 UpdateSavAdapterDll: Action succeeded
  38. 2017-02-16 03:23:41 UpdateDesktopMessaging: Action started
  39. 2017-02-16 03:23:41 UpdateDesktopMessaging: UpdateDesktopMessaging: Could not delete SAVPlugin registry key(2)
  40. 2017-02-16 03:23:41 UpdateDesktopMessaging: Action succeeded
  41. 2017-02-16 03:23:41 CopyOtherFiles: Action started
  42. 2017-02-16 03:23:41 CopyOtherFiles: CopyOtherFiles custom action - Copying other driver files
  43. 2017-02-16 03:23:41 CopyOtherFiles: Copying class filter source: C:\ProgramData\Sophos\AutoUpdate\cache\savxp\drivers\sdcfilter\win7_i386\SDCFILTER.INF, target: C:\Program Files\Sophos\Sophos Anti-Virus\
  44. 2017-02-16 03:23:41 CopyOtherFiles: Copying boot driver source: C:\ProgramData\Sophos\AutoUpdate\cache\savxp\drivers\boottasks\win7_i386\SOPHOSBOOTDRIVER.INF, target: C:\Program Files\Sophos\Sophos Anti-Virus\
  45. 2017-02-16 03:23:41 CopyOtherFiles: Copying kms source: C:\ProgramData\Sophos\AutoUpdate\cache\savxp\drivers\kms\win7_i386\SKMSCAN.INF, target: C:\Program Files\Sophos\Sophos Anti-Virus\
  46. 2017-02-16 03:23:41 CopyOtherFiles: GetRidOfExistingDetoured - C:\Program Files\Sophos\Sophos Anti-Virus\sophos_detoured.dll does not exist, no further action.
  47. 2017-02-16 03:23:41 CopyOtherFiles: PROCESSOR_ARCHITECTURE environment variable is: x86
  48. 2017-02-16 03:23:41 CopyOtherFiles: Copying boot tasks source: C:\ProgramData\Sophos\AutoUpdate\cache\savxp\drivers\boottasks\win7_i386\SophosBootTasks.exe, target: C:\Windows\system32\
  49. 2017-02-16 03:23:41 CopyOtherFiles: Action succeeded
  50. 2017-02-16 03:23:41 RegisterBufferOverflowProtection: Action started
  51. 2017-02-16 03:23:41 RegisterBufferOverflowProtection: UnregisterAppInitDLL: No value found in APPINIT_DLLS, returning.
  52. 2017-02-16 03:23:41 RegisterBufferOverflowProtection: GetRidOfExistingDetoured - C:\Program Files\Sophos\Sophos Anti-Virus\detoured.dll does not exist, no further action.
  53. 2017-02-16 03:23:41 RegisterBufferOverflowProtection: Unable to set appinit_dlls
  54. 2017-02-16 03:23:41 RegisterBufferOverflowProtection: BopsRegister() failed
  55. 2017-02-16 03:23:41 RegisterBufferOverflowProtection: Action failed
  56. 2017-02-16 03:23:41 UpdateDesktopMessaging: Action started
  57. 2017-02-16 03:23:41 UpdateDesktopMessaging: UpdateDesktopMessaging: Could not delete SAVPlugin registry key(2)
  58. 2017-02-16 03:23:41 UpdateDesktopMessaging: Action succeeded
  59. 2017-02-16 03:23:41 RollbackUpdateSavAdapterDll: Action started
  60. 2017-02-16 03:23:41 RollbackUpdateSavAdapterDll: Action succeeded
  61. 2017-02-16 03:23:41 DeleteOtherFiles: Action started
  62. 2017-02-16 03:23:41 DeleteOtherFiles: Unable to get list of engine files from C:\Program Files\Sophos\Sophos Anti-Virus\engsync.upd
  63. 2017-02-16 03:23:41 DeleteOtherFiles: GetRidOfExistingDetoured - C:\Program Files\Sophos\Sophos Anti-Virus\sophos_detoured.dll detoured exists, proceeding to rename it & mark for delete.
  64. 2017-02-16 03:23:41 DeleteOtherFiles: PROCESSOR_ARCHITECTURE environment variable is: x86
  65. 2017-02-16 03:23:41 DeleteOtherFiles: GetRidOfExistingDetoured - C:\Program Files\Sophos\Sophos Anti-Virus\detoured.dll does not exist, no further action.
  66. 2017-02-16 03:23:41 DeleteOtherFiles: Deleting config file folder
  67. 2017-02-16 03:23:41 DeleteOtherFiles: Failed to delete config folder, 2
  68. 2017-02-16 03:23:41 Error deleting file: C:\ProgramData\Sophos\Sophos Anti-Virus\\Infected\Low with error: Access is denied.
  69.  
  70. 2017-02-16 03:23:41 DeleteOtherFiles: Action succeeded
  71. 2017-02-16 03:23:41 ForceDeleteUserPlugin: Action started
  72. 2017-02-16 03:23:41 ForceDeleteUserPlugin: Error deleting DesktopMessaging registry key. Returned error was: The system cannot find the file specified.
  73.  
  74. 2017-02-16 03:23:41 ForceDeleteUserPlugin: Error deleting user pluging registry key. Returned error was: The system cannot find the file specified.
  75.  
  76. 2017-02-16 03:23:41 ForceDeleteUserPlugin: Action succeeded
  77. 2017-02-16 03:23:41 ForceDeleteFiles: Action started
  78. 2017-02-16 03:23:41 ForceDeleteFiles: Action succeeded
  79. 2017-02-16 03:23:42 RunErrorScripts: Action started
  80. 2017-02-16 03:23:42 RunErrorScripts: Action succeeded
  81. 2017-02-16 03:23:42 RestoreMovedFiles: Action started
  82. 2017-02-16 03:23:42 RestoreMovedFiles: Action succeeded
  83. 2017-02-16 03:23:42 SetUpdateFailed: Action started
  84. 2017-02-16 03:23:42 SetUpdateFailed: Unable to create an instance of ComponentManager - SystemInformation cannot be informed of end of update
  85. 2017-02-16 03:23:42 SetUpdateFailed: Action succeeded
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