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Sep 1st, 2014
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  1. Marc replied:
  2. Hi John,
  3.  
  4. Unfortunately, 507547183 is not a valid transaction ID, we cannot see your passwords, and cape ID o8693637c919e40bda7facd5a1562ad3a has been flagged for multiple users trying to send in this ID. In order to change your password or email, we'll need a valid transaction ID. For information on how to locate your transaction ID, or recover it if you no longer have it, please see http://help.mojang.com/customer/portal/articles/361380.
  5.  
  6. Best regards,
  7.  
  8. Marc Watson
  9. Mojang Support
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