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DDB

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Aug 31st, 2016
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  1. one quick question, alot of poeple have been saying your ending support for order photos is this true?
  2. 12:32:07
  3. yes, if your items are put in warehosue and we don't send you an infirmation confirmation to say that they are not different from your order, it means the item we received has no problem
  4. Dear, we understand that you want to make sure about the style and color of the products, and we really want to satisfy your needs of the photos, but as enhancing of our brand awareness, our business has always been in explosive growth. So in order to ensure normal ageing of stock-in, stock-out and other important links, we regret to tell you that it’s hard for us to take pictures of the products that have been examined before. Please understand and rest assured that our quality control staff will examine every item before put in the warehouse, if there is any quality problem we will provide you information to confirm.
  5. 12:34:14
  6. please dont do this, i dont want to switch agents :( why can you nmot like open a check box when you make an order so when you are checking the contents you can take the photos and then you wont have to take it out
  7. 12:35:25
  8. every item we will inspect, if it has problems we will inform you and let you confirm accept or return, if you really want pictures, you also can remark or contact us
  9. 12:37:01
  10. i purchased a hat, looks similar to the photo but i can tell differences from the photo, only reason im not sending it back is because it was cheap and wouldnt be worth it, i dont think you would pick up on that and i know you will loose alot of buisness by making this decision
  11. if you really want the pictures, of course we can send them to you
  12. 12:39:20
  13. okay thank you, everyone is freaking out about this but i will tell them not to worry :)
  14. thank you for your support, we are upgrading, maybe we will send all users the pictures of their orders in the future.
  15. 12:42:09
  16. that would a step in the right direction :) another suggestion is theres this site someone found recently and its similar to taobao, https://www.1688.com/ lots of people would like to see support for this website too, do you think this is possible?
  17. 12:43:18
  18. ok, thank you for your advice, we will open more website in the future to meat your needs
  19. 12:44:24
  20. do you have any other question?
  21. sweet :) thank you for your time ill let poeple know the good news
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