The main idea of this passage is:
1.)
a.	 If the listener in a communication does not receive the correct message it is the fault of the speaker.
b.	Speaking and listening are skills that the world needs to learn.
c.	For true communication, the listener in a communication needs certain skills that will help him and the speaker is a necessary ingredient for good communication
d.	If the listener in a communication does not receive the correct message it is the fault of the speaker.
e.	Speaking and listening are skills that the world needs to learn.
f.	For true communication, the listener in a communication needs certain skills that will help him and the speaker is a necessary ingredient for good communication
g.	If the listener in a communication does not receive the correct message it is the fault of the speaker.
h.	Speaking and listening are skills that the world needs to learn.
i.	For true communication, the listener in a communication needs certain skills that will help him and the speaker is a necessary ingredient for good communication
j.	If the listener in a communication does not receive the correct message it is the fault of the speaker.
k.	Speaking and listening are skills that the world needs to learn.
l.	For true communication, the listener in a communication needs certain skills that will help him and the speaker is a necessary ingredient for good communication